How to maximize your experience of a destination? Know the right fixer. What will the right fixer do for you? Read on.
Here is a sampling of the reviews that your fellow readers have posted after returning from trips that were arranged by Wendy’s Trusted Travel Experts and monitored by Wendy. These reviews illustrate how the right fixer transforms a trip from average to extraordinary.
Athens, planned by Christos Stergiou
HEATHER DENNIS | JULY 23, 2017
We had a family trip to Greece and was spending a few days in Athens after traveling the islands and I wanted to explore the sites with tour guide but not in a large group… best decision ever, we had private tour guide that brought all the history to life, my 11 YO had a blast and learned a lot.. the days we toured were very hot, it was a big plus not having to wait in lines and had an air conditioned car waiting for us every stop! The hotel accommodations were perfect and it was a fabulous trip! I will work through Wendy’s list again for future travels.
Big Sky, Montana, Yellowstone, Grand Tetons and Jackson Hole, planned by Caroline Wood
KATHERINE BARDEN | JULY 18, 2017
We had an amazing adult family trip to Big Sky, Montana, Yellowstone, Grand Tetons and Jackson Hole and Caroline Wood and her team were everything we were looking for in a travel advisor. Right from the start, Caroline got on the phone with me to ask questions and find out all our wishes. She then laid out some great options on accommodations and activities – all exactly as we had discussed. We did not need to have extensive back and forth – she just got it. In our final conversation before departure she made sure all of my questions were answered.
As for the trip itself, all was seamless. Caroline and her team laid everything out day to day, involving drives, tours, rafting, hiking, fishing and delicious meals (including a private chef at home after a long day of touring). All top notch. We did not have one snag. As the travel planner, she made me look like a hero. The tools they used and all the back-up information on all the locations seemed to anticipate all our questions (lunch, where to hike, etc..) We rented a fabulous home in Big Sky and stayed in a wonderfully, fun inn in Jackson Hole. I would not hesitate to use Caroline again.
Italy villa vacation, planned by Mara Solomon
CAROLINE FENN | JULY 17, 2017
I started working with Mara Solomon, a year prior to our trip. I would work with her again in a heartbeat. Mara and her team are consummate professionals – highly skilled, super knowledgeable, fun and warm. They think of everything and do so with finesse and flair. Mara very quickly figured out our hopes, taste, and interests, beyond what I was articulating, and steered us toward several excellent villa options. In planning our excursions and villa experience, she offered unerringly sage advice and suggestions and listened intelligently to my responses. She also has a great sense of humor, for me a huge plus. It was clear I’d landed with the A-team. As a result, I relaxed and confidently put myself in their hands. Working with Mara was an effortless pleasure and the result was spectacular. We spent a week in Tuscany with a blended extended family of twenty-five and to a person, we had a joyful, exciting and refreshing time together exploring the countryside and savoring the many treasures of the villa, while reconnecting with loved ones and deepening our ties to each other. Mara anticipated potential pitfalls and prepared me for them while planning to prevent them. It worked. She suggested ways to add small joys to our days together. Those also worked. Our trip was for us just the right balance of art and architectural history, nature, exercise and of course, great food and wine along with lounging by the pool, playing cards and sharing stories. Whats remarkable in my view is that the planning itself was such a pleasure. That is entirely owing to Mara and her staff. I want to plan another villa stay in Italy if only to have the opportunity to work with them again.
Alaska, planned by Judith Root
BRENDA GREY | JULY 16, 2017
Judith organized a memorable and outstanding trip for us in July 2017. We stayed at Backcountry lodges with like minded people who love hiking, biking, canoeing, kayaking, and traveling to wilderness and pristine areas of the world. We saw grizzlies, black bears, and moose, caribou, bald eagles, insects, fish, flowers, birds, squirrels, voles, etc. We saw (and heard!) rivers, waterfalls, mountains, meadows, tundra. We hiked, rode in seaplanes, helicopters, wheeled planes, buses, shuttles, and cars, and we ate some of the best food we’ve ever had. All around, an excellent trip!
Perhaps one of the most glorious things about traveling is getting the privilege of seeing something magical that you didn’t fully expect to get to see, or seeing it even better than the best you might have expected. Seeing the Northern Lights in the Arctic circle was one of those encounters. It happened for us in a small Cessna flying to see Mount Denali up close. The sky was blue and calm, and we had a 26 year veteran pilot who flew us up and all around the giant landmass that is Denali. We could even make out Base Camp and some of the tents there, and even some tracks of climbers who were there, and of the trails their sleds made carrying supplies for their summit run. We saw the mountain from all sides and all faces, and the majestic Alaska Range surrounded us, jagged and bold and white — the snow looking like meringue or sorbet — like you could just scoop up heaps of it in your hands. I never dreamed we could get so close to the sheerness and boldness of it — it was awesome.
Alaska is so big, so vast, so pristine and wild. So fresh and clean and clear and empty. So full of nature. Like America probably was 200 years ago. It was fascinating to see it with naturalist guides, hear talks with experts who live and work there, and feel the soft, spongy tundra under our feet, the bounce when we walked on it, the hard permafrost, the boreal forest, the taiga, the deep snow, the glaciers and ice under us when we walked upon it with crampons — a geologist’s heaven. The weather can change in a second — you can have all four seasons in one day, and have to dress in layers and have waterproof clothes and boots — all of it a hassle, but still, worth the effort to get to experience a land so raw and honest and real. There are huge amounts of land where you can only access by seaplanes, helicopters, other small planes or boats. There are very few roads.
Our entire trip went like clockwork — BAC transportation was always there, right on the dot, and considerate to text us they were on the way every single time. All of the transfers worked perfectly. The lodges and staff were all wonderful, the planes were all well maintained and flown by experienced pilots, the food was delicious — everything was perfect — couldn’t have gone better. Judith even organized the arrival of Diet Dr. Pepper everywhere we went — such an unexpected treat!! Thank you, Judith!
Peru, planned by Marisol Mosquera
SHARONNE HAYES | JULY 16, 2017
We truly had a wonderful Peru experience. The range of activities, environments, and experiences was remarkable. We spent time in the Sacred Valley, Machu Picchu, a few days hiking the Andes (starting at 14,000 feet and ascending to almost 17,000), and finishing it off with a perfect Amazon cruise experience on the Delfin. All connections, guides, facilities, and food were great. We are so glad we used an in-country travel agent. The expertise was invaluable in light of the fact we had two families traveling for part of the time together, part of the time apart, and for part of the time, adult children having yet a third itinerary. Pleasing two families with ages 17 – 63 is an art, and we appreciated Marisol’s advice. We didn’t have any issues for her team to “fix” but were pleasantly surprised to have not just a car and driver, but the use of a guide and on-the-fly help with dinner reservations while hanging out in Lima before our overnight flight home.
Paris apartment rental, planned by Madelyn Willems
SUSAN HENDRICKSON | JULY 10, 2017
Madelyn and her team made everything so easy! All of their apartments looked fabulous and the one we chose—the Clairette—certainly was. I thought it would be nice to have a view of the Eiffel Tower, as suggested by an article by Wendy that I read, and in reality, it was so delightful to wake up and see each morning and say goodnight to each evening. Our apartment also had a really nice, spacious shower, A/C, and a washer and dryer, all of which made the 98 degree heat wave we experienced in Paris much more bearable. The location couldn’t be beat—within two blocks were at least two each of boucheries, patisseries, boulangeries, and chocolatiers—and thanks to Maddy’s neighborhood guide we had suggestions in where to hit for what. We could walk to the Metro, the Eiffel Tower, and the Seine.
We also highly recommend making your life easy and clicking through her menu of choices. With four of us it made sense to have a wifi hotspot and why hunt it down at the airport when for a discounted price your greeter can hand it to you at your apartment when you arrive. Same with your museum pass, Seine boat ride tickets, and Metro cards. We also booked a Versailles bike tour through Maddy — for the same price as Viator and others — and she set us up with a company walking distance from the apt on the day of the special food markets in Versailles and we got the veteran guide Frazor who was the best tour guide we’ve ever had. My family is still doing Frazor impressions. We also booked a photo shoot through Maddy’s staff and now have gorgeous photos of all four of us and our girls at ages 13 and 16 for the same price as a photographer in SF. That package promised a little tour guiding Ali G with the photos, but our photographer wasn’t super at history or Paris facts.
All in all I can’t recommend Maddy’s staff highly enough. We never waited more than an hour for a response while planning. They make Paris EASY and delightful. Their apts were comparable in price to Airbnb but I think much better, as they are set up for vacationers – even full of Paris DVDs and 20+ Paris and France guidebooks. Plus you’ve got a staff in Paris you can call about anything – free landline calls to them and to the US. Maddy and her staff gave thought of everything you need to be perfectly set up just to enjoy your vacation!
Ireland, planned by Jonathan & Preston Epstein
CHRISTINA AND THOMAS NESTER | JULY 10, 2017
Jonathan Epstein planned our trip to Ireland for June 2017. He and Nicole listened to what we were interested in for our trip and asked questions to pinpoint our interests and what were important must-haves for us. They provided a preliminary itinerary and asked that we review it and provided them with feedback. The itinerary was everything we wanted and so much of what we did not realize we may want. What truly made the trip was the driver/guides that Jonathan arranged for us. They were amazing and made our trip to Ireland more special under their care and guidance. They took us off the beaten path, introduced us to local craftsmen and out of the way eateries. Jonathan’s choice of drivers made our trip very special and memorable.
The advice I would give to anyone using a travel planner is the more information you give them about what your expectations and desires are, the better your customized trip of a lifetime. We loved our trip of a lifetime to Ireland. Thank you, Jonathan and Nicole.
Will definitely use Wendy’s WOW list to plan our next trip of a lifetime. Thank you, Wendy, for providing us with this group of special people who are the best at planning extraordinary travel adventures.
Lake Como, Florence, Venice and Milan, planned by Maria Landers and Brian Dore
JEFFREY BERNFIELD | JULY 2, 2017
Just returned from a trip planned by Maria and her team. This was one of the finest and best-planned trips we have ever taken. From the first phone call, Maria listens and tailors the vacation to your interests and even culinary needs. We traveled to Lake Como, Florence, Venice, and Milan. There were absolutely no glitches in service. All of our transfers and rides occurred without incident or delay. Maria has access to incredible guides – some of the best we have ever had on vacation anywhere. She also has access to some incredible experiences: i.e we had private visits to a parmigiana-reggiana dairy farm, a prosciutto di parma factory, a balsamic vinegar farm and exclusive small vineyards with some incredible local wine. She even arranged a pizza-making lesson at a restaurant in Florence. While we were in Lake Como she arranged for a private lunch on a local island and a visit to Lugano Switzerland.
This is a high service, first class, professional group of people, that will accommodate everything! Maria and her team are at the top of their game. We would not hesitate to recommend them to anyone and we look forward to using them again for another Italy adventure soon.
Peru, planned by Tom Damon
BRIAN MCCAFFREY | JULY 1, 2017
Brian McCaffrey – May 2017 – Peru including Puerto Maldonato, Cusco/ Sacred Valley/ Machu Picchu, and Lake Titicaca. Travel was a two-person trip with an accent on active experiences such as hiking and sea kayaking. Tom worked with us to construct a tailored itinerary for a two-week adventure-filled trip. The in-country experiences were extraordinary in all aspects – we stayed at beautiful properties, the guides and drivers were knowledgeable and friendly, and the individual unique experiences we planned were incredible including a cooking class in Cusco, a stay in a tree house one night in the rain forest, and a 2.5 hour sea kayaking excursion on Lake Titicaca. Due to a late schedule change, Tom needed to advance the entire trip itinerary 2 weeks. He successfully rescheduled everything and still got us into his preferred properties. We thoroughly enjoyed our visit to Peru and would use Tom again to plan our next adventure to South America.
Alaskan cruise, planned by Tom Baker
WILLIAM INGRAM| June 30, 2017
My wife and I booked our first cruise, an Alaskan cruise, through Tom Baker for our 20th anniversary. After several attempts at contacting many different travel agents who failed to reply or return our calls, I searched the Web for “what to do when travel agents don’t return your call.” I stumbled onto Wendyperrin.com and filled out the Ask Wendy questionnaire. I was astonished when I received a response within mere hours of reaching out to Wendy and more amazed when Tom Baker responded the next day!!! After speaking with Tom, my skepticism dissipated being convinced that we had found an organization with a philosophy of professionalism and excellence. Tom was a tremendous help and never made us feel silly with our open-ended questions or extreme lack of cruising knowledge or the entire process.
Kenya, planned by Linda Friedman
DR. ERICA FEISTE | JUNE 30, 2017
I traveled to Kenya in June 2017. Linda and her staff were amazing and exceeded my expectations at every step of my journey. I’m used to planning my travel myself, and it was so nice to be able to relax and not have to worry about a thing! I saw incredible wildlife at both of the camps Linda chose for me and had an unforgettable all-day horseback ride with bush-catered breakfast and lunch. I treasure the images from my trip and would not hesitate to book through Linda again.
Seattle and Vancouver, planned by Sheri Doyle
ALAN KLUG | JUNE 28, 2017
Sheri was amazing! She worked very easily with our specific requirements and provided great specific suggestions based on what we wanted to do. She also gave us some great ideas of things we had not thought of and turned us on to an amazing part of our trip that, although we may have discovered it on our own, I do not think we would have booked it without her encouragement.
The timing and duration of each of our stops was perfect and Sheri put that together. She also spaced everything out with the driving so that it was very easy and pleasant to get from place to place.
The best part was that she provided her personal guide to each place we stopped. This was amazing because it took all of the guesswork out of where to go and what to eat while we were in each place. We had our own favorites in some of the stops (many of which appeared on Sheri’s guide) but we also followed her suggestions exclusively when we did not have our own knowledge and they were all home runs! Not a single recommendation on lodging, activities or dining was less than ideal.
I can’t stress enough how great and well worth the fee working with Sheri was -not only did it remove a great deal of admin work for me it also took our trip to the next level!
Honestly, there isn’t a single thing I would suggest changing. I can say that I would have happily paid more for Sheri’s work. I think she could charge more – it’s a steal at what she charges.
Costa Rica, planned by Irene Edwards
ADAM SKILKEN | JUNE 28, 2017
Irene and her team at Green Spot did an absolutely amazing job at all stages. We had flight delays, and they handled re-bookings completely gracefully. Our trip was wonderful, and our guides were top-notch. Perfect on all fronts!
Tahiti and Bora Bora, planned by Kleon Howe
LOIS CHESS | JUNE 28, 2017
Highly recommend Kleon. Every detail was exactly as planned, his recommendations were spot on, the people he referred us to were exactly what we needed. Kleon has clout! Upon arriving at a restaurant that he reserved, we were escorted to the very best table. Not sure how he could have done better!
Northern Spain, planned by Virginia Irurita
LINDA AND JOE ROTHMAN | JUNE 28, 2017
We arrived home last week after enjoying a month-long trip of a lifetime organized by Virginia and her talented staff. The itinerary was letter perfect. It enabled us to experience Northern Spain in a manner we’ll talk about with family and friends for many years. The guides and drivers were all extraordinary. Everyone worked hard to ensure we were comfortable and had the opportunity to experience all the area had to offer. The selected hotels were marvelous and located in exactly the right locations. Staff were wonderful and the breakfasts outstanding. We very much appreciated the opportunity to attend the Raimon concert in Barcelona and hear the Boy’s Choir at Montserrat. Both were very special.
The use of the Wi-Fi device enabled us to remain in contact with family and friends and worked well. Great bonus.
The only issues that we’d like to highlight related to poor mattresses at the Mas de Torrent (we mentioned this to the GM) and what we perceived to be a subpar dinner at the Hotel Marques de Riscal’s 1860 Tradition Restaurant. Other than that, we can’t imagine a more complete opportunity to experience this region. We toured everything worth seeing within each city as well as the surrounding countryside. Exactly what we have come to expect when using one of your TTEs. Their trips always exceed our expectations.
Continued thanks, Wendy!
Bordeaux, France, planned by Jennifer Virgilio
LAURA MORSE | JUNE 20, 2017
Jennifer is candid, smart, charming and incredibly responsive. She made some excellent overall trip proposals and was very clear about which ones were new to her.
We are experienced travelers and speak French so we preferred to drive ourselves and we also made some bookings directly. This was fine with Jennifer who worked around our plans. She organized several terrific private tours (Montesquieus chateau, also vineyards) and dinner reservations which were great choices. We called for some help with a wifi issue and a last minute reservation and her team was right on it.
We spoke upon our return and she was very interested in hearing details to add to her knowledge of the Bordeaux region.
Sri Lanka, planned by Miguel Cunat
JULIA NETHERO | JUNE 19. 2017
We worked with Miguel and his team to plan our two-week honeymoon and it was fabulous! We went in May-June 2017 right after our wedding, which was a bit tiring but also fun! Miguel and his team worked with us based on our interests and preferences for this trip to plan a wonderful and romantic honeymoon trip! They told every hotel we stayed at that it was our honeymoon and made sure they did something special for us. Our guide was so knowledgeable, friendly, and professional. We learned so much from him and he made sure that we loved our trip by altering things as needed along the way. We flew into Colombo and stayed overnight. Then we helicoptered (so cool- great way to travel in Sri Lanka!) went to Polonnaruwa, which was beautiful, hot, and exhausting on our first day. In the afternoon, we visited the MUST SEE Sigiriya Rock Fortress. Going at the end of the day was great because it was almost empty and not so hot. The views here are stunning. I wish we had planned a more low-key first day, but we made it fun anyways. Our hotel (the Water Gardens) was so fabulous, but we didn’t have time to enjoy it so I wish we had had one more day there. Then we took the train to Hatton in the hill country, which was beautiful and relaxing. We stayed here probably too long, given that were young and active people. There was very bad weather and massive flooding around the country though so it was probably good we were up in the already wet mountains. We did a great tea plantation tour, and eat great food! Then we helicoptered down to Yala National Park, which was so cool! Chena Huts was stunning, and their guide was THE BEST in the park- we saw elephants, leopards, and more! I wish we had stayed here another day as well. Then we drove to Tangalle and had 5 relaxing and romantic days on the beach at the Anantara Hotel- beautiful property! Then on to Galle, a historic colonial town. We had a great tour arranged by Miguel and his team around the quaint city and stayed at the lovely Aman Resort. Our final day was in Colombo, where we shopped and ate at the Ministry of Crab- a MUST EAT restaurant! Overall we had a fabulous trip! When planning, be clear with them about what you want but also listen to their advice because they probably know the length of time and travel logistics better than you! GREAT TRIP!
Sicily, planned by Marcello Baglioni
VIRGINIA MEYER | JUNE 17, 2017
Anyone who’s looking for a well planned, faultlessly managed and fascinating exploration of Sicily should call Marcello. Our Sicily trip was one of the best trips we’ve taken, and we travel a lot. In fact, I’ve just contacted Wendy’s expert for Eastern Europe for a trip were taking in August. Marcello loves Sicily and his guides and the people you’ll meet have an infectious enthusiasm for their fields. I didn’t think I’d be interested in a herb farm, but it was fascinating. We toured ancient ruins with professional archaeologists who had actually made significant finds, Mt. Etna with a vulcanologist whose main job is monitoring Mt. Etna, and an organic olive farm of 3rd generation owners with whom we then shared their Sunday family lunch. We had one mishap (sailboat malfunction) and the way that Marcello made up for it was notable. Instead of a daytime sail/swim/lunch, we did an evening sail/dinner overlooking Siracusa. The evening was so magical that I was glad we aborted the 1st sail. Ask Wendy to connect you with Marcello. You won’t be sorry.
Cape Town, South Africa, Victoria Falls, Zimbabwe, planned by Julian Harrison
TANYA ZINNER | JUNE 8, 2017
We traveled in May/June 2017 to Cape Town, South Africa, Victoria Falls, Zimbabwe, and then a safari in Sabi Sands and Manyeti reserves. Fabulous mix of adventure and sightseeing, beauty and culture. Julian and Steve on his team were very flexible, extremely responsive, no question too big or small. Worked with us on the specific trip and budget that was right for us. We have done a lot of traveling and this trip was in our top two!
Newfoundland, planned by Jill Curran
LORI RYERSON | JUNE 7, 2017
Jill Curran helped me plan a marvelous trip to Newfoundland in mid-May 2017. I’m a fine art photographer, traveling with my adult cinematographer son, who gave me only 11 days of his time to accomplish a bucket list trip for both of us. I knew I couldn’t do it alone. Jill made extensive notes of our wants, likes and dislikes at the get-go, and every step of the trip was planned with those criteria as the filters. She managed to pull a few rabbits out of hats and made some arrangements for us that we simply couldn’t have accomplished without her broad on-the-ground network in Newfoundland. She also monitored us all along the way, including changing our travel plans over a national holiday weekend while she was away with her family when our transportation was canceled due to high winds. She contacted the places we were to be, rearranged the bookings, and continued to stay in touch with us right up to the end of our trip. Since Jill lives there, she is more acclimatized to the weather quirks of Newfoundland, and won’t notice the cold as much as those from away. We would suggest that even as late as May, winter coats should go in the luggage (we wore ours every day of the trip, and we ARE Canadian, but it is still cold at that time of year!) The kindness and generosity of Newfoundlanders are legendary, and Jill is definitely a standard-bearer for Newfoundlands reputation.
Baltic Cruise, planned by Leslie Fambrini
STEVE RICKS | MAY 29, 2017
Leslie Fambrini handled the cruise booking with Seabourn in its entirety, as well as a few of the hotel accommodations and a shore excursion. At all times, Leslie and her staff were knowledgeable, competent, responsive and accommodating. Leslie was in a position to help us take advantage of a last-minute upgrade on the ship (Quest) and in obtaining onboard credits. Because of her association with Virtuoso Travel, Leslie was also able to secure advantages at hotels, including potential upgrades, check-in and check-out flexibility and food & beverage credits. Leslie’s Personalized Travel Consultancy operation served us very well, and we highly recommend her as a WOW List member.
Turks and Caicos, planned by Lindsey Epperly
ANDY ROBINSON | MAY 25, 2017
Lindsey and her right hand, Kelsey, were able to match our preferences regarding an appropriate May 2017 beach destination (Turks) and resort (Gansevoort). They are very experienced, knowledgeable, approachable and most importantly, are good listeners. Our week in Turks was that much better as a result. When we had questions, they were very responsive. Will be using them again for sure. Our experience went so smoothly that we have recommended them to friends and family and are in the middle of planning a Danube River Cruise with another of your Trusted Travel Experts.
Berlin, planned by Gwen Kozlowski
MARSHA FRIEDLI | MAY 25, 2017
We used the recommendation of Wendy Perrin and used Gwen Kozlowski and Silva on her team for our three days stay in Berlin this past April/May. They were able to get us to the sites we wanted to see all the while working around our tight schedule and a major European holiday, May Day. Additionally, a surprise to us was that most stores and such are closed on Sunday as well. It was unfortunate that we could not change our travel dates so be aware of holidays in other countries before you book anything. However, they were able to help us plan and maximize our time with seeing the sites we wanted to see. Gwen and Silvia were able to provide us with hotel recommendations that were able to make use of our time in that the hotels were in the hub of ‘tourist/historic’ area. Easy walk to the Brandenburg Gate at sunset. Easy walk to the Island Museums, which were open on Sunday and the holiday!
Also, the guide that was arraigned for us was excellent. I cannot say enough positive things about Daniel. His excellent command of English, his in-depth knowledge of history and culture of Berlin and Germany were a highlight of our trip. He helped us navigate the subway, trains and other transportation as well. Some of the little-known facts about Potsdam and St. Catherine’s Palace, Daniel could relate them and provide insight that you just can’t get from a book. And for me, Daniel was able to fit in a stop at the wonderful department store KaDaWe. Fabulous!
I would definitely use Gwen and Silvia again. Silvia is a foodie like me so do schedule enough time to enjoy the food at KaDeWe. And Silvia was also able to get a reservation for us at the top of the Reichstag for lunch at the restaurant and enjoy the view on a beautiful spring day.
Serengeti Safari, planned by Nina Wennersten and Dan Saperstein
LEAH JACOBS | MAY 25, 2017
Wendy, thank you for creating and maintaining The WOW List. We have used your recommended experts four times now, and I’m sure we never would have enjoyed the wonderful experiences that we have without these amazing professionals. Our latest trip, a safari in the Serengeti, was a bucket list trip for both myself and my husband. Now that it’s over, I’m not sure there will be one better — until, of course, we visit Africa again.
Dan Saperstein quickly reached out to discuss all aspects of our safari, guiding us, if you will, to the best possible itinerary. As my husband abhors small planes, Dan recommended a driving safari throughout different sections of the Serengeti region. Furthermore, based on our preliminary conversations, he also thought we’d really enjoy the tented camp experience. He was absolutely right on both counts.
Our driver/guide was nothing short of amazing. In addition to sharing his seemingly boundless knowledge of all things safari, we appreciated hearing him talk about what everyday life is like in Tanzania.
All in all, I wholeheartedly recommend Dan & his team.
Again, thank you—many of our travels have no doubt been elevated from good to extraordinary because of The WOW List. I know when we are ready to go on our next adventure we will turn to a WOW expert.
Thailand, Laos, and Cambodia, planned by Sandy Ferguson
GRETA BRENDLEY | MAY 17, 2017
My daughter and I traveled to Thailand, Laos, and Cambodia in May, 2017. Sandy Ferguson and his team did a fantastic job to make our trip memorable. They know all the best spots for dining and sightseeing so you don’t waste your time waiting in lines or viewing something that was not worthwhile. They also provided great experiences which went beyond traditional sightseeing to include visits with monks, Buddhist blessing ceremonies and a family dinner which included helping in the kitchen. We will never forget this amazing vacation thanks to Sandy.
Southeast Asia planned by Antonia Neubauer
RICHARD MORGENTHAL | MAY 7, 2017
Response time was immediate.
There was an ease and smoothness of every connection during a 5 week trip through three countries in Southeast Asia.
Always going above and beyond.
Finding us unique situations and people to meet.
Having a true understanding and care for the local people.
Bali, planned by Diane Embree
ROSEANNE HORN | MAY 5, 2017
Priceless. In a word, that is how is feel about Diane Embree. Being fortunate to travel extensively for work and pleasure, I was used to planning all my trips myself. However, as I began to research my latest adventure to Bali, I was quickly at a loss. How could such a small island have so many options for so many things to see and do – whether they be cultural or spiritual explorations, just sheer relaxation, or immersion in active pursuits. I have followed Wendy for years, so when I saw how highly she regarded Diane, I knew I had to reach out to her; that Diane was the answer to my dilemma.
As mentioned already in previous reviews of Diane, she knows Bali intimately in ways only someone going there for many years can. And, going every year to remain current with the condition of accommodations, quality of restaurants, standards of guides and drivers, and most current conditions in Bali makes her an invaluable resource in planning your trip.
After a lovely and extensive first talk, I felt Diane was really trying to get into my head so she could help plan the perfect trip for me. This, I think is the real key to her magic. Nothing is cookie cutter. We talked about experiences that interested me, level of hotels (luxury to more down to earth comforts), level of immersion into the culture and spiritual aspects of the island, my particular interests in the natural beauty of Bali and my desire to try new experiences (some of which could only be offered to me specifically from Diane and her connections and relationship with the people of the island)
The trip could not have been more magical, but it wouldn’t have been without Diane’s guidance, expertise, and her genuine love of Bali & its people. But most importantly, her insights – into me, as well as Bali. Because we were able to have a number of detailed conversations, she knew what would make me happy, my taste level, my desired style of travel. This meant I could trust her to select just the right places to stay, down to planning interesting and beautiful experiences each day. With her growing knowledge of my interests and knowing the island like the back of her hand, she helped create a once in a lifetime experience for me. But, it is key for you to share your thoughts and wishes with her. Only then, can she plan something specifically tailored for you. And in doing so, turn your lovely vacation into an experience that goes beyond your wildest imagination!
I will forever be grateful to her. I want her to plan all my trips from now on – no matter where I go. A glowing testament to Diane’s talents, I would say! I traveled to Bali in April 2017.
Panama, planned by Eric Sheets
ILEANA & ANDY LANG | APRIL 26, 2017
Eric Sheets and his team planned a wonderful trip for my husband and me to Panama City, April 16-23, 2017. It was a week-long getaway and we wanted to experience the most this destination had to offer. They carefully listened to and tailored a number of activities to our interests, including the Panama Canal, an eco-tour on Gatun Lake and a trip to Soberania National Park to experience the rainforest. The most thrilling highlight was the exclusive VIP tour of the Panama Canal’s Miraflores Locks with a Canal official who took us to an area that is restricted to the public. We were the only people in that area and so close that we could almost touch the boats going through the lock. We were even allowed to stand on the lock gates for a picture – talk about bragging rights! This was a bucket-list moment that we didn’t know we even had. We also experienced a private chocolate tasting of local Panamanian chocolate at a charming store in the Casco Viejo old town, touring through authentic local markets, a lunch at a seafood place where mostly locals eat, spotting monkeys, sloths, bird and butterflies as big as birds, and learning about Panama’s biodiversity from the knowledgeable guides. As per our wishes, there was enough downtime built into the itinerary so as not to feel rushed. I highly recommend Eric Sheets and his team and I’m already working with them on a December trip to Argentina and Uruguay.
Portugal, planned by Mike Korn
ADRIENNE AUERBACH | APRIL 25, 2017
We had a wonderful, worry-free vacation to Portugal courtesy of Mike’s expertise and connections. Every driver and guide was punctual and knowledgeable, our hotels were fantastic and reasonable and our itinerary allowed for lots of learning and exploring. We can’t say enough about Carla, our guide in Lisbon. She was absolutely fantastic. Thanks, Mike!
Botswana and Zimbabwe, planned by Cherri Briggs
MELISSA BRECHER | APRIL 24, 2017
My husband and I took our kids on an African safari in 4/2017. We used Cherri Briggs and her team. I was blown away by the experience from start to finish. Cherri and Katie have deep knowledge of the continent really; they know exactly where to go and when (critical when talking about safaris which can be impacted greatly by seasons) and planned the exact perfect trip based on our unique interests and tastes. They crafted and recrafted the experience, based on multiple conversations gathering input from me and my responses to their (incredible) insights. The final trip was nothing short of extraordinary: a week and a half at two camps in Botswana, a few days at Victoria Falls and a final stay at a camp in Zimbabwe. Magical experience! I’d recommend them again and again!
Mexico, planned by Zach Rabinor
KATHERINE BARDEN | APRIL 21, 2017
We had a fantastic vacation planned by Zachary Rabinor and his team in April 2017. After spinning my wheels for several weeks searching for the perfect Mexican villa to celebrate a 50th birthday, I called in the experts at Journey Mexico. In very short order, they found us the perfect villa – one which was not listed on the other public sites. It had all the amenities we had asked for and was available during a busy holiday week. As always, the more specific you can be in your requests, the more satisfied you will be with the result!
The planning process went very well. Zach’s staff took care to get all the needs and preferences of all attendees prior to the trip. The villa was stocked with our favorites. Excursions were planned and enjoyed – catamaran snorkel and a multi-stop day tour along in and around Tulum, golf, massages etc… The highlight was a float on the sian kaan biosphere. One note, we use private guides on almost all our trips and they are often a highlight. However, while our guide that day was pleasant she did not really connect very well with the group.
The villa was perfection – location, beauty, and most importantly the incredible staff that took care of us. Also, Journey Mexico always had a local representative available to us for any changes/requests once we departed. They were all exceptionally courteous and helpful.
I would not hesitate to recommend Zach and his team and would use them again for future vacations.
Cabo, planned by Julie Byrd
MICHELLE SULLIVAN | APRIL 19, 2017
You know that expression “the second time’s the charm?” Well, that is certainly true when booking with Julie! My son loved his Cabo trip last year that Julie arranged so much, he wanted to go back again. This second vacation was the Spring Break trip of a lifetime for my son and his friends. At Julie’s suggestion, she put them right in the middle of all the action – they stayed at a beautiful, all-inclusive resort that was safe and fun. Julie booked airport transportation, knew where to put the kids so they’d be in the “best” area, told them about the “new” hot spots, gave them a list of great restaurants and clubs, and everything else they needed to ensure a wonderful trip. Thanks, Julie, you did it again!
Hawaii, planned by Jay and Dani Johnson
CHERIE TESTERMAN | APRIL 19, 2017
I highly recommend Jay and Dani Johnson as your Hawaii travel experts. Dani was very knowledgeable in planning my birthday celebration on four of the islands. She suggested hotels, restaurants, and activities that were fantastic and geared to our specific wants. She made sure wherever we went we were taken care of and treated very special. Her experience, accessibility, and thoughtfulness made our Hawaii experience and my birthday the best ever!
Delhi, Agra, Kanha, Ranthambore, Jaipur and Udaipur cruise, planned by Bertie and Victoria Dyer
LYNNE BARNARD AND JON ERICKSON | APRIL 13, 2017
Our driver, Laxman, was with us for most of the driving portion our trip and was excellent. He advised us early on that to drive in India, you need a “good horn”, “good brakes” and “good luck”! He wasn’t kidding but we felt quite safe with his driving skills and judgment. And, if you have been driven in India, you can understand that feeling secure is paramount.
For us, this trip was all about seeing the magnificent tiger, major cultural sites, cuisine, and shopping…all of which were accomplished!
Bertie and Victoria have assembled quite a travel team and Victoria personally put together our itinerary. We really liked our guides in each of the locations but felt that Vikram, in Jaipur, was a particular standout as he seemed to know nearly everything about the best places to shop, when to negotiate and when not to…and…everyone knows him! All of our guides were very well spoken, flexible with special requests for schedule changes and the need for extra time in certain locations. They were well versed in the history and quite sensitive to our needs. It was very hot so we decided to abandon a few activities to relax by our private pool at a couple of our hotels!
All of their restaurant recommendations were fantastic when we decided to venture out from the Oberoi Resorts…which wasn’t too often because the luxury and service is so extraordinary at those properties. We can’t wait to go back.
China, planned by Mei Zhang
LISA DETTMER | APRIL 10, 2017
Mei and Jenny on her team far exceeded expectations (which were already pretty high). They had terrific advice during the planning phase of the trip, had creative and novel travel ideas, and we felt like they were following our daily progress throughout the trip. The hotels, guides, and activities were at the highest level and were great fits for our tastes, style, etc. And they surprised us with a WOW Moment that definitely met the “WOW” standard. In short, we were extremely pleased, and we’d recommend them highly.
Australia, planned by Stuart Rigg
JAMES AND APRIL BENSON | APRIL 6, 2017
My wife and I have used Stuart Rigg and his team on two occasions. On both trips, everything proceeded without a hitch—resort and car reservations all equaled or exceeded our expectations, our adventure activities guides were top-notch, and our various transfer drivers always arrived a bit early. But what really distinguished Stuart in our mind was the way he handled the “unexpected emergency” when we found ourselves stranded in Lamington National Park with the only exit road closed because of rock/mud slides and fallen trees caused by Cyclone Debbie that battered Queensland during the first days of March 2017. The resort we were staying at could do nothing more than keep us up-to-date on efforts to reopen the road. Fortunately, one call to Stuart’s cell phone late on a Friday night (i.e. it was after normal office hours) ended with him arranging for a helicopter to pick us up the next day to fly us back to Brisbane. His ability to do this was especially impressive because almost all helicopters in the greater Brisbane area had been diverted to rescue work.
We’ve traveled extensively. Most travel agents are good at doing the easy stuff. But exceptional agents like Stuart Rigg have the contacts and ability to get the traveler out of unforeseen jams.
March 2017 / Melbourne, Sydney, Brisbane and surrounding areas
Israel and Jordan, planned by Joe Yudin
SUSAN GOTTRIDGE | APRIL 4, 2017
We traveled to Israel and Jordan March 17 – April 1. Thanks to Joe Yudin and his team, we had a wonderful time. Jon Cutler—our tireless, knowledgeable, affable guide—was terrific. Jon’s knowledge of history was impressive. He also knew terrific places to eat — from the falafel stand near the King David to a pizza place in the Jewish Quarter as well as all the top restaurants. This all made for a truly enjoyable trip. The van we used was clean, comfortable and stocked with cold water. Our driver was excellent and good company.
I thought our itinerary for a first visit was perfect: 3 nights in Tel Aviv, 2 nights in Akko, the Golan Heights, Sea of Galilee, 4 nights in Jerusalem, Masada and the Dead Sea, 2 nights at the Ramon Crater and then to Petra and Wadi Rum. Our guide made improvements to our itinerary based on geography and variety. We covered a lot of territory and we all thought each site was worth seeing. We enjoyed the Archeological Dig very much — our group found three intact pieces! We also enjoyed the stargazing and the jeep tour.
The Petra and Wadi Rum days were also enjoyable. I knew we were in good hands when I saw the Abercrombie & Kent guides. Petra was impressive — a long walk in and a longer, hotter walk out but worth it. We did the candlelight evening the first night — I liked the walk in and out in while looking at the stars. It was a different experience and glad we did it the first night. We would have been too tired to do it the second night. Wadi Rum was spectacular. The jeep tour was the only way to see it. The two nights in Petra would be the minimum I would suggest to see both sights.
Overall, it was a fabulous vacation and learning experience. We have a deeper appreciation and admiration for Israel and its people. We hope to make it back. We would definitely call Joe Yudin and his team for the planning, bookings and tour, and highly recommend them to others.
Southeast Asia, planned by Andrea Ross
JESSICA ISAACS | MARCH 30, 2017
My wife and I (then fiance), found Andrea Ross after browsing your “Wow List.” We were skeptical about using a travel agent for our honeymoon because I’m a planner and love planning all of the trips we take. But between planning our wedding and wanting a truly elevated level of service where we wouldn’t have to be stressed at all on our honeymoon, we began the research.
We “interviewed” several companies and weren’t impressed. Some even connected us with agents that had never traveled to SE Asia! And then we found Andrea and her colleague April Cole, who is a superstar. From our first prelim conversation, she just “got it”. She asked all the right questions and within 3 days, we had 2 different itineraries that were pretty much right on the money. After some very collaborative tweaking here and there, we had the trip of a lifetime on paper (Thailand and Cambodia for 2 weeks).
Julie and I just got back and can say without a doubt that Andrea and April over-delivered. The hotels, private guides, activities, excursions, meals….everything was over the top and by far culminated in the best trip of our lives. Our goals were to somehow be very active and in that participate in activities that were unique and we hadn’t done before (hike through the jungle, elephant sanctuary, private romantic dinner in Cambodian rice fields, ATV through Cambodian villages) and spend the rest of the time in total veg-out, relaxation mode in a very romantic setting (5 star hotels, incredible service, sunset dinners, etc). Andrea and April checked the boxes on all. Not to mention, they were always available from a communication standpoint with their folks on the ground always a phone call away, and that we were able to give back to the community in small ways through participating in activities via NGO’s.
This is a long testimonial, but I think it’s important for you to know that we a) appreciate your strong recommendation because we wouldn’t have had this experience without your nod of approval, and b) that we strongly suggest you keep recommending them to your travelers in need of a travel specialist that focuses on SE Asia.
Thank you sincerely for your WOW List and for helping to connect us with the best travel specialists we could have asked for.
Asia cruise, planned by Mary Jean Tully
JOHN COLLINS | MARCH 29, 2017
Mary Jean Tully exemplifies everything luxury—or, shall I say, over the top. The level of service and the experience we had with her company were exceptional. Cruise and land experiences were simply over the top. Note that this firm is not for the couple traveling in coach but, rather, a six-star team that goes over and above to ensure your holiday expectations are exceeded. As an example: She flew into Beijing, met our ship (Crystal Cruises’ Serenity), and invited the 44 guests they’d booked on the Serenity to join her at the #1 restaurant as a thank-you for our business. PLUS, if that wasn’t enough, they created a separate itinerary for those same 44 guests the next day to travel with her privately to the GREAT WALL, to a more secluded and spectacular spot—and, once at the top of the wall, we got a catered lunch complete with white tablecloths and great wines. How does one do that?? Then after two days of ensuring her clients were happy, she flew back to North America. I’ve never seen anything like it before!
The Galapagos Islands, planned by Allie Almario
SUSAN FELDMAN | MARCH 24, 2017
Allie Almario is one of the best travel agents I have ever worked with. Her attention to detail is phenomenal. I found her thru your WOW List, and I was not disappointed! She helped my daughter and I navigate thru the myriad of choices (boats) for the Galapagos and we were extremely happy with our ultimate choice — The Origin, owned and operated by Ecoventura. She also discussed in detail with me the various options of where to fly into —Quito vs Guayaquil. She was extremely professional and efficient and never tired of my endless questions re what to pack, what to wear etc! She even sent me pictures of people hiking around the islands so I could get a sense what people wore! She called me several times prior to our trip and walked me thru the detailed itinerary, etc. One call was to tell me the experience of another client who went on the Origin a week or two prior to us; the boat is only a year old. She put in place an emergency plan with her cell phone numbers in the event there was an emergency there or back home (my husband was home) and we could not be reached due to lack of cell service or internet while on the cruise.
Unfortunately my daughter and I had to delay our departure by a day (we made the decision several days before we were scheduled to leave), due to the fact she had been sick with a very bad cold and was advised not to fly until she felt better We had been planning to take a private tour of Quito etc the day before we were scheduled to fly from Quito to the Galapagos. My only issues are that we were not refunded the monies for the tour we had to forgo even though we gave approximately 3 days’ notice. Also, we did not like the hotel in Quito (extremely deserted and desolate). There was a last-minute change to put us there, and I do understand why Allie chose it. She informed us she had had negative feedback with the original hotel we were scheduled to stay at. It did seem expensive, however. Had I known, we would have preferred at the end of the trip to just stay at the airport lounge during our layover for our flight back to the US. I am hoping to recoup monies forfeited and extra charges incurred due to our last minute change of departure date thru the trip insurance I purchased. Allie has been very helpful in assisting me in providing the appropriate documentation to file the claim.
My daughter and I had a wonderful time in the Galapagos — I would recommend Allie to everyone! I only wish she could help me plan future adventures in other places!
Japan, planned by Scott Gilman
PAM MACKEY | MARCH 22, 2017
Everything went very smoothly. I can honestly say that Makiko was the best guide I have ever had. She was friendly, funny, very smart and knowledgeable, and made sure that we saw and did everything on our list. She found the best places for a quick lunch. Our drivers were also wonderful, especially the driver in Kyoto (I think his name was Hiashi san). He was so considerate and went out of his way to show us where to try the best mochi in Kyoto and to see a gorgeous cherry tree that was in early bloom.
Our hotels were also superb. I am glad that I returned to the Park Hyatt. The service and accommodations were top notch. I am also glad that I returned to the Ritz in Kyoto. It is a wonderful hotel and the staff is very attentive. The Ryokan was another excellent experience. Our onsen and the room were lovely, and we especially enjoyed the town of Shuzenji – very charming.
Even the train transfers at Tokyo station went well, in spite of the mob scene there. Our transfer guide expertly navigated us through multiple halls and elevators. I don’t think we could have managed without her.
We also enjoyed the visit to the Ghibli Museum. My daughter was thrilled to see the notebooks and sketches from the movies and to see how the master worked behind the scenes. He is truly a living legend in Japan. The guide had some interesting anecdotes about him- he can be found in the morning sweeping the streets in his neighborhood!
Eating fresh sushi at Tsukiji was a special treat. The Zen meditation session at Taizoin was unique and I am glad we experienced it and saw the temple. The session put my daughter in a Zen mood for visits to other gardens.
Besides the tea ceremony, which was very nice, we had a special and unexpected tea making session with the funny and friendly tea master at Ipppodo, who has his own techniques for making the best tea.
Thank you to Scott and his team for arranging a wonderful trip. Now if you could only figure out how to eliminate jet lag and get more of those cherry trees to bloom early!
Cuba, planned by David Lee
MARC KENNETH | MARCH 12, 2017
David Lee took information from us and then planned a trip based on our personal interests. He booked us in the best hotel in Havana and set us up with a terrific guide and driver. We were only 4 people on a private tour so we were able to alter the itinerary at our whim, and our private guide helped us do exactly what we wanted to do. Our guide Lianette helped us find venues for things that we wanted to do after “tour hours” as well. For example, if we said we wanted to listen to an authentic Cuban band after dinner, she found the venue and walked us to the door. We asked for a red Cadillac convertible to drive us through Havana and she got us a red Cadillac convertible and even followed us and took a video of us riding in the car. Excellent tour.
Brazil, planned by Martin Frankenberg
JOHN HEATON | MARCH 11, 2017
We had four days in Rio de Janeiro before a cruise to Miami and wanted a tour of Rio and Iguazu Falls. It all worked out ideally, from our being greeted at the airport just after customs to being delivered to the cruise ship. There were things I thought our group of six wanted to do, but Martin suggested something better. I am happy to say we were convinced to spend two nights at the Falls and only parts of two days in Rio. After experiencing our four days, it was by far the best way to spend our time. It didn’t make sense to me, after my own research, to spend two days to see one Falls. Well, if you visit both the Argentine and Brazil side (which you need to do) of the Falls with a helicopter tour of the Falls (that was only 15 minutes), that is exactly what you need. The tour guides and drivers were wonderful.
Last July I had a similar experience with a travel specialist Wendy recommended for Cuba. After some research on Cuba, I thought I knew what I wanted. But after detailed discussions with the travel specialist, it was adjusted to something better. In both Cuba and Brazil, it went from a very nice trip to an out-of-this-world experience.
Myanmar, planned by Lorenzo Urra
RON KLAUSNER | MARCH 9, 2017
We originally contacted Lorenzo Urra about a trip to the Philippines. After we spoke, he suggested that I go to Myanmar instead, He planned the entire six week trip to Myanmar January 25-March 6, 2017. With one exception, I would have planned everything exactly the same. The one portion we would not have planned we changed, mid trip, so the end result was perfect! He made the change seamlessly.
My advice for future travelers who use Lorenzo is not to be afraid of his suggestions. Also, let him know as much as possible about your desires.
Lorenzo responded to any and all requests for information from me pre and during the trip most expeditiously. In fact, no matter when I contacted him he would respond, in detail, within one hour. That’s service.
New Zealand, planned by Donna Thomas
HILLARY BARRACK-PALMER | MARCH 9, 2017
All I can say about Donna Thomas and her team is WOW! They created the trip of a lifetime and, when it got derailed half-way through due to illness, they reorganized everything and were always available.
The trip was planned to perfection. We were given everything we needed and more, and can’t wait to go back and finish what we started. And you can bet that Donna and her team will be the people we call to plan the trip.
When it comes to New Zealand, no one knows it better than Donna and her staff. And I’d like to give a special shout-out to Kori, who was amazing at handling everything we needed down to the last detail.
Siem Reap and Hanoi, planned by Andy Booth
JOELLEN SHELDEN | MARCH 1, 2017
We traveled last summer with Andy Booth from AboutAsia to Siem Reap and Hanoi. Our trip was phenomenal. With the exception of Angkor Wat Temple we almost never felt the crowds. We saw and did more than we ever could have imagined. We traveled in August and while it was hot, we had a steady stream of cold towels and cold water. We loved our hotels in both cities with my favorite be the Raffles Hotel in Siem Reap. This hotel was a great location and a quick $3 ride from downtown. The grounds of the hotel were amazing and the staff welcoming. Andy’s team listened to all our concerns, wishes, and requirements and curated a perfect trip. The price was extremely reasonable for what we received. We shopped for art & antiques, crafts, ate amazing local cuisine, learned about the local life and customs and visited more temples that we had planned. I cannot say enough about Andy’s team. We hope to use them again to return to the area.
Florence, planned by Andrea Grisdale
KEVIN HANEY | JANUARY 27, 2017
We spent a fabulous week in Florence right after New Years. This was the second time we used Andrea and and her team and they once again did a great job.
The planning stage with Andrea, Creta and Stefano was fun. We were offered some interesting things to do while on vacation and after some back and forth, we arrived at our itinerary. From that point, they finalized everything and got us set to travel by sending additional information on the food and culture of Italy.
Once in Florence, we met Tanya, our tour guide, Tanya was a great tour guide who we had the pleasure of being with for 4 days. She not only took us to the various sites, but she was extremely knowledgeable about what we were seeing. We loved our time with Tanya as she was able to impart her vast knowledge to us in a conversational manner so that we could ask questions and offer our observations. Tanya also shared some cultural knowledge with us on such things as where to shop and what to look for when searching for restaurants in which to eat. In addition, Tanya was always checking with us to make sure we had everything we needed.
Another highlight of the trip was Andrea’s team arranging for us to take a cooking lesson with Stefania. Stefania was very friendly and took us through a local market to shop for the food with which we were going to cook. Stefania was a gracious host at her house and she made us fell very welcome We learned a lot from Stefania and are looking forward to entertaining our friends with some of the dishes we learned to make that day.
Another great thing that Andrea’s team does is they have Grazia and Nicole on duty to call 24 hours a day if we needed anything plus they checked in at various times during the trip to make sure that everything was going well.
A great service offered by Andrea’s team is their VIP airport experience. They have a person meet you when you arrive and meet you at the airport before you depart. This made everything easy, especially with our luggage and the VAT refund process.
In conclusion, we had a great time and want to thank Andrea and all her staff at IC Bellagio. We appreciated all of their efforts in making sure we had a great vacation. There is no doubt that we will engage Andrea and her team for a third time when we return to Italy.
Arctic cruise, planned by Ashton Palmer
JODY KREIMAN | JANUARY 23, 2017
Any travel agent can book hotels and plane tickets. The good ones send you to wonderful places and suggest unique experiences. The really, really great ones come through when something goes seriously wrong and produce a trip that is still perfect. Ashton Palmer is in this last category.
We were already half-way through one of the greatest trips in a life of traveling (Atacama, Patagonia) when our Antarctic cruise was cancelled (mechanical problem) the day before we were to embark. We were stranded in Ushuaia, no hotels, no plans, no plane reservations, between Christmas and New Year’s so everything was booked up. We had no idea what to do or where to go and were having trouble even finding out what was happening. Ashton and his team got to work immediately, reassured us, clarified the situation, found us flights to Buenos Aires, a perfect hotel, new flights home, and negotiated a wonderful settlement from the cruise line. They have handled the refund process for us as well. This was not a small amount of work, and due to the time difference it involved them starting work as early as 5 am.
I have had trips go askew before, and have been stuck in more than one remote place; but I have never had a travel agent step up the way Ashton did. I would recommend him enthusiastically based just on the quality of the trip that was planned and the wonderful arrangements that were made; but I cannot say enough about the flawless service when we really needed it. By far the finest travel professional I have ever worked with.
Buenos Aires, planned by Maita Barrenechea
SANDRA QUINN, STEPHEN THOMAS AND BRIAN QUINN | JANUARY 16, 2017
We have planned trips with multiple WOW list agents and as always, our trip with Maita met our expectations for thoughtful planning, great guides, and an overall wonderful trip. I talked with Maita, Santaigo and other staff early in the process to discuss our interests and then we worked well on email to nail down the specifics. One of the things I appreciated was receiving the pre-trip packet of information on traveling to Buenos Aires; that was very helpful. When we arrived, our driver met us and handed us a full packet of other materials to help us enjoy the city. As professors, we like having a real depth of information and resources to read.
One highlight for us was our evening with Fabrizio at a milonga. He was a thorough teacher in explaining tango and how milongas operate in the city. That was a fascinating look at tango and the culture that surrounds it. He is very well known in the tango world so we met other people who came to greet him and were clearly excited to see him. We decided once we were in the city to have a private tango lesson and Santaigo responded quickly and set it up. We really enjoyed that experience. I had worked with Maita to identify several museums to give us a breadth of experience in the city; we found MALBA very thought-provoking, the Evita museum a must see, and the El Zanjon de Granados colonial houses fascinating for its look into the citys development. Other highlights included excellent restaurants and lovely guides who were knowledgable, engaging and fun to be with. Maria took us to her favorite empanada restaurant so that we could try empanadas as they are made in the region of the country in which she grew up.
Finally, Santiago checked in with us via the phone on several occasions, and on Christmas Eve, there was a staff person on call who responded in a timely way to a question. We felt we were well cared for throughout the trip by Maita and her team. The experience really whetted our appetite for another trip to Argentina at some future date and without question, I would work with Maita again.
London, planned by Jane McCrum
KATHRYN BARDMAN | DECEMBER 6, 2016
Jane McCrum and her team (Julie!) did an excellent job helping my daughter and I plan an extended weekend in London. They were patient with us as we kept changing our itinerary, were very prompt in their email exchanges and gave excellent advice. Their recommendation of the Ham Yard hotel was spot on. It is a fabulous boutique hotel with an amazing design aesthetic and wonderful service. The concierges were incredible kind and resourceful (locating sold-out soccer tickets and arranging an impromptu dinner for our group in the library when everywhere else was booked). Also, the private tour of the Harry Potter studios that Jane and Julie arranged thrilled my 16 year old Potter fan.
I would not hesitate to call on them again.
Nicaragua, planned by Pierre Gédéon
LARRY BALLONOFF | DECEMBER 4, 2016
Pierre listened to our requests and matched it perfectly. We had lots of activity as desired and a chance to see a good sampling of the country very efficiently. The guides were excellent and were flexible to our needs. We traveled to Nicaragua in late Nov. 2016- a great time since end of rainy season and few tourists. This is a country of proud, friendly people still early in development of the tourist trade so it is a chance to see it as it is before the changes take place.
Fiji, planned by Lynette Wilson
JEN GREEN | OCTOBER 25, 2016
Lynette is amazing! There are so many different resorts in Fiji on different islands in different price ranges. I tried finding the right fit for our interests and budget, but it was really daunting. After a quick phone call with Lynette, she suggested the perfect place for us, Savasi Island just outside Savusavu. Our friends and family thought we were crazy for working with a travel agent outside the NYC area, but Lynette actually lives in Fiji and really knows her stuff. She really listened to us and then used her connections in-country to put together the exact experience we were seeking.
Turkey, planned by Earl Starkey
SUZANNE ILGUN | OCTOBER 18, 2016
This is the 2nd time I have used Earl Starkey and his team to plan our vacation in Turkey with my Turkish husband and in-laws. Earl and his team exceeded our expectations in planning and executing our itinerary. Earl is gracious, quick to respond when contacted, knowledgeable, and well connected. We switched some of the itinerary around at the last minute which Earl and his team handled seamlessly.
The hotel we stayed at was a perfect match for our likes. We had the best room location in the hotel.
The driver, Ali, did small extra touches for us without us asking. The guide, Burju, was excellent. She is well versed in ancient history, modern history, as well as open and willing to talk about any question we asked. She shared with us local cultural highlights. When we went to a restaurant that did not have the menu items we were looking for, Burju and Ali were able to quickly take us to another that was exactly what we were looking for. In addition, I asked Burju to simultaneously translate for me stories being told by a native Turk at one of the sights we were visiting which she did flawlessly. This enabled me to participate in the conversation as if I was a native speaker and part of the group. I felt like a local. This was a priceless experience that can only be done with a top-tier guide.
Traveling in Turkey with native Turks provides an extra challenge for any travel expert as Turks are very discerning clients. As they are native speakers as well as familiar with the country and culture, a travel expert, driver, guide, or hotelier will be quickly spotted if anything less than top-notch service is provided. My Turkish family raved about all facets of our trip. We will be contacting Earl again for our next family vacation in Turkey.
If you want to have a wonderful trip to Turkey, feel well cared for with all your desires met, then without a moments hesitation contact Earl Starkey to plan your trip.
Barge cruise, planned by Ellen Sack
JERRY HULLER | OCTOBER 7, 2016
My wife and I were quite pleased with our interactions with Ellen Sack and her team. Because we were new to barge cruising (having only done ocean and river cruising before), Ellen helped us narrow down options and select what we consider an ideal barge cruise for us. We selected the Savoir Vivre. It carries 8 passengers. What we especially liked is that we got to dine at a different place, in a new town, each night.
The cruise surpassed our expectations. The ship captain Richard, the hostess Marie, and the guide Laura (“the crew”) were awesome. We felt pampered. We were impressed with Marie fixing a delicious breakfast and lunch for us, while still tidying up our cabins. We wanted to take her home with us. Laura was vivacious and engaging, and made history come alive for us on our tours. Richard was friendly, helpful, and low-key. He served as our driver to and from the train station and the restaurants at night. On our trips off the barge, we drove around in a spacious minivan. Richard and Laura arranged to have the van at the location where the barge docked each night, so that it was close by when needed.
We liked the casual atmosphere of barge cruising. It was more low-key than river cruising. We did one excursion a day for only a few hours. That gave us time to relax on the barge, chat with our new friends, walk along the Burgundy canals, or bike along the canal and into the towns. We also got to help open and close the gates at the numerous locks along the canal. Before or after an excursion, we would hang out in the common area at the front of the ship.
Before the cruise, I worried a little about the bikes. They are fold-up bikes, and I was concerned that they would be uncomfortable. I am 6 feet, 2 inches tall with long legs. My worries were misplaced. I didn’t have a problem. I could comfortably pedal for the several miles we traveled.
We would consider doing another barge cruise in a different area. Barge cruising is a great way to chill out—and make new friends—after doing lots of (hectic) sightseeing in another part of the country. We were a little sad to depart our new little family at the end of the cruise.
Contact Ellen and her staff if you’re interested in trying out a barge cruise. They will help you find something that fits your needs and travel style.
Southern Burgundy, Escommes to Fleurey-sur-Ouche
British Columbia, planned by Marc Telio
JANETTE GILL | OCTOBER 2, 2016
Marc Telio and his friendly/knowledgeable staff planned and executed a very memorable trip to beautiful British Columbia for my family of four this summer. Since we have two very active teenage children, like Marc, he understood our need to balance adventure with a little relaxation. Several of our favorite activities that Marc and his team orchestrated included a family cooking lesson with a pastry chef, a private foodie tour of Granville Island Market with a personal chef, and a very memorable trip to Nimmo Bay Wilderness Resort.
Marc recommended for us to experience a private heli-fishing tour during our stay at Nimmo Bay, a very remote luxury resort in the heart of the Great Bear Rainforest. We were first a little hesitant due to the cost, but now we can honestly say that this was by far the highlight of our trip to BC! Our heli-adventure with our pilot/guide, Trevor, began with a very scenic ride out to an isolated stream where we fished for pink salmon under the watchful eyes of bald eagles that were nesting in the trees above. The looks on our daughter’s faces were priceless as a mama black bear and her cub ventured to the other side of the stream for a drink. Next we flew past majestic waterfalls to a glacier where we ate a delicious, gourmet picnic lunch followed by a short hike around the fields of flowers and streams. Our adventure continued as the helicopter landed on a very small sandbar on the side of a rushing river to fish for coho salmon followed by another scenic ride back to the resort. Thanks, Marc, for helping to give us memories that will last a lifetime!
It’s these little touches from Marc and his relationships with his service providers that made our vacation to Canada go from good to GREAT…hotel room upgrades, restaurant recommendations and reservations, a personalized foodie tour of Granville Island Market with a personal chef, a candy bar and birthday celebrations for our girls, and a delicious cheese/fruit tray for my husband and I.
In the past, I have typically researched, planned, and executed our own trips, but for the last five vacations we have taken, I have utilized the services of the travel experts recommended by Wendy Perrin’s WOW List (which have included Judith Root, Michael Kaye, Andrea Grisdale, Pierre Gedeon, and most recently Marc). I HIGHLY recommend the personalized services of Marc Telio and these other travel experts to anyone looking for a unique, customized travel experience. I’m looking forward to working with another expert from Wendy’s WOW List to begin planning my daughter’s high school graduation trip along the California coast this summer! Safe travels.
Egypt, planned by Jim Berkeley
LAURA MANTELL | JULY 31, 2016
Jim was a pleasure to work with and he put together an incredible trip. My husband and I often tell others that our trip to Egypt was the trip of a lifetime (we are well traveled). One of the Egyptologists who guided us (he had also worked with the BBC and National Geographic) was encyclopedic about ancient Egypt. Because the ancient Egyptians documented everything, their culture becomes palpable – I remember being read (hieroglyphs) an IOU written on a stone from one neighbor who had borrowed wheat from another promising to pay it back!
I don’t know what it’s like to be in Egypt now, but I trust Jim not only to deliver a unique adventure in one of the world’s most fascinating places but also a safe one.
The Maldives, planned by Lindsey Wallace
LINDA FONTAINE | JULY 26, 2016
We are a family of 4 with 2 pre teen boys that travel out of the USA about 3-4 times a year. Lindsey Wallace was the first agent we have ever worked with that we felt heard what we wanted out of a trip and made it happen. Not a single email felt prewritten or part of a form letter. The accommodations were over the top and the service was stellar. Lindsey arranged for us to charter a private Dhoni which we loved and then we followed up at a resort. The combination of the 2 experiences made for a great trip to fully experience the Maldives. Lindsey’s connections in the area allowed us to stay in accommodations of a better class than what we would have been able to secure ourselves and the staff at the resort could not have been more welcoming knowing we were guests of Lindsey’s. We cannot wait to come back!
Mongolia, planned by Jalsa Urubshurow
SALLY LEE | JULY 25, 2016
I traveled with a friend to Mongolia for 8 days in June 2016 and used Jalsa and his team to help plan my trip. I highly recommend both Mongolia as a destination and Nomadic Expeditions as an excellent travel company. We spent most of our time in the Gobi Desert, although everyone should spend at least a day in the capital, Ulaan Bataar, as well. UB as it’s known, has great museums, the Choijin Lama Temple, the Gandan monastery complex, shopping, as well as some nice restaurants. It can also be used as a base for the nearby national parks. The Gobi Desert is spectacular, with varied landscapes and national parks, and provides an opportunity to learn about the nomadic lifestyle. We also attended the Nadaam Festival in the Gobi and it was a special experience. The trip was WONDERFUL!!! So much fun and it exceeded my expectations.
After deciding to travel to Mongolia and, more specifically, the Gobi Desert, I spoke w/ Jalsa about what to see and do. He had wonderful ideas and suggestions – his enthusiasm is contagious! After learning more about what our interests were, he created an itinerary for us. It was perfect – felt like we saw so many things, each different. Highlights included camping at the foot of the Hongoryn Els, the massive and beautiful sand dune range at the base of the Altai Mountains, the local Nadaam Festival, and stopping in to visit w/ nomadic families we saw along the way. All of the logistics went off flawlessly – we were very well taken care of. Our guide, Amraa, was excellent. I learned a lot from him and appreciated his kindness, thoughtfulness, patience, and even gently pushing us from time to time to make sure we got the most out of each experience.
Our home away from home in the Gobi, the Three Camel Lodge, is – amazing. So beautiful, so unique, so comfortable. The level of service we received was very high – and the staff were so kind and interesting and interested in us as well. The dinner at sunset at the Flaming Cliffs, musical and dance performances by local children, and watching night fall/stargazing while sitting in the swings on the front porch of the lodge in the evenings, all were so appreciated.
The logistics were executed flawlessly. We traveled with a guide and also had a driver in each location. All were excellent. In particular, our guide was very thoughtful, altering our itinerary to add the Fine Arts Museum in UB after noticing how much we enjoyed the historic Choijin Lama Temple (also a museum). Or inviting the on-site biologist in Hustai National Park to join us and help us track the reclusive Takhi horses. The biologist knew where to look for the horses and also taught us much about them and how they differ from other horses. We actually saw multiple herds with both adults and foals grazing or racing across the landscape. At the Nadaam festival, the guests of the Three Camel Lodge had a special tent w/ water reserved for them so one could take a break and escape the sun when needed. One of the Nomadic Expedition guides who was with a family from Houston, made sure that their teenage son had his picture taken with the winning wrestler, quite the photo op! I dont know if he would have done that on his own, and you could tell he was having a great time.
Call Jalsa – go to Mongolia!
France Villa Vacation, planned by Annie Flogaus
SUZANNE PATYK | JULY 20, 2016
Our trip and accommodations were fantastic. I give full credit to Annie and the Just France team for helping us select the perfect location, house and recommended excursions. I am also very grateful to them for working with me on such short notice. Thank you to Wendy as well who responded to my late night frenetic email! Tres bien!
Uzbekistan, planned by Zulya Rajabova
RON KLAUSNER | JUNE 29, 2016
Zulya arranged for us to have lunch with her family in Bukhara. It was amazing. Her mother taught my son how to make Palov. The lunch was a true feast with about 20 family members. After lunch we all got up and danced together. It was an experience my wife, son, daughter in law and I will cherish forever.
Zulya also arranged for a wonderful guide to accompany us throughout Uzbekistan. She stayed with us day and night, shared meals and her culture and helped us navigate a very foreign language. Needless to say, Zulya also followed us during our entire stay, keeping in touch with both us and our local guide. Any problems (very minor) were immediately addressed. I would not only highly recommend Zulya to anyone planning a trip to Uzbekistan I would also recommend Uzbekistan as a travel destination.
Russia, planned by Greg Tepper
ELAINE PATTERSON | JUNE 6, 2016
We recently took our 2nd custom trip to Eastern Europe with Greg Tepper – a 2 week trip to St Petersburg, Moscow, and Volgograd Russia. Like our first trip 2 years ago to Poland, everything was handled beautifully, from planning to visas, travel insurance, internal Russia flights, ballet and opera tickets, restaurant recommendations and hotels. But of course, most important, were the guides. And just as we experienced in Poland, our guides in Russia were outstanding. All 3 were terrific matches for us – about the same age (so that we could talk about the same events of our lifetimes), perfect English, energetic, willing to talk openly about any topics, full of recommendations, willing to modify our itinerary for highlights we hadn’t considered, and sensitive to our needs and interests. Everything worked smoothly – every time we were to be met, they were there; everyone was always on time; cars and drivers were polite and helpful. Custom trips with Greg are expensive, but he delivers – we look at them as “travel investments” because we learn so much during these trips and every moment is memorable (with no time wasted and no mistakes that I’d make if I planned them myself). We’re already thinking about our next trip to Eastern Europe with Greg and his team.
France, planned by Jack Dancy
JEFF ELGIN | MAY 21, 2016
Jack Dancy with Trufflepig was great to work with. He had a total knowledge of each market we visited, from Normandy to Loire to Bordeaux and arranged everything to our complete delight. I was especially pleased with the hotels he picked – fantastic roomy rooms so we never felt cramped while traveling. The guides he selected for us at our stops were top notch and spoke excellent English. Overall, this trip was a 10!!!
River Rafting Trips, planned by Mindy Gleason
CLARE BRADSHAW | MAY 11, 2016
We’ve been on four OARS trips now, and Mindy has done an incredible job organizing all of them. When I book an OARS trip, I know that I don’t have to worry about a thing, and that my family (our two girls are now 11 and 13 , city slickers who can pitch tents and deal with groovers with the best of them) will have an amazing, best-in-a lifetime experience. Mindy answers questions about weather, insurance, flight info, hotel accommodation. She is incredibly knowledgeable, patient, never pushy, and always has time for us. We are trying to figure out a Galapagos trip now, and she is showing the patience of a saint. I’d never do a rafting trip with anyone else. She’s the best.
Rome walking tour, planned by Paul Bennett
ISA ENGLEBERG | AUGUST 12, 2015
On our way to Sicily, we did a stopover in Rome to return to the Vatican museum and see several sites we had never visited. We booked several tours with Paul’s team at Context Travel. Two were outstanding, in large part, because the guide was outstanding. We have nothing but praise for the personable, knowledgeable, and enthusiastic Dony.
The Appian Way tour proved more interesting than we thought it would be. After all, the Appian way is just a road. But it’s a real road of great significance, parts of which are in wonderful condition. Dony helped us imagine what it would have been like during the peak of its use. Even more enchanting was the tour of the Baths of Caracalla. We’d read about them, but were amazed by the scope of the complex, its ingenious heating systems and salons, and the preserved mosaics.
The absolute BEST tour was the first-of-its-kind, customized Tosca tour in Rome. We had told Context Travel that we love opera, but nothing was playing during our few days in Rome. They asked Dony to design a tour in which we would visit the actual sites depicted in each act of the opera, Tosca. Dony had done his homework, brought along an iPad filled with music, and began telling the story as we visited the glorious Church of Sant’ Andrea of Act I. Here is where Angelotti hid, where Tosca and Cavaradossi sing their love duets, and where the Te Deum is sung. We then went to the front of the Palazzo Farnese (Act II) where the diabolical Scarpia met his end at Tosca’s hands. Finally, we walked through a maze of fascinating streets to the Act III prison at the Castel Sant’ Angelo where Tosca’s lover Cavaradossi awaited execution. Dony played the final arias as we walked the steps and hallways that led to the top of the castle. The statute of the archangel Michael loomed above us—as itdoes in the final act of the opera. And we could look across Rome as Tosca did when she jumped off the parapet to her doom. Bravo Puccini. Bravo Dony! If you love opera, you’ll love this tour. And you’ll love Dony too. Bravo again.
Disney, planned by Susan Kelly
JEFFREY BERNFIELD | JULY 17, 2015
We have used Travel Magic for two separate vacations and they are currently planning a third trip for us now. As a family, we have been to Disney over 25 times over the years but decided to use Susan and Travel Magic for the last three trips. No one knows Disney as well as Travel Magic. Everything is seamless from the planning to check-in and checkout. They spend hours finding out your personal tastes and preferences and they schedule your FastPasses, dining reservations and activities. They seem to have access to dining times that we could not get ourselves. Travel Magic is relentless in making sure that your experience is “magical” in every way. As seasoned Disney travelers, our experiences have only been enhanced by using Travel Magic and we will continue to do so. We have used many, many of Wendy’s travel experts and Susan and her other experts at Travel Magic rank near the top of all the different agencies we have used over the years.
Costa Rica, planned by Michael Kaye & Natalie Ewing
GERI KRAUSS | JUNE 20, 2015
WOW truly sums up our experience with Michael Kaye and Natalie Ewing of Costa Rica Expeditions in planning and enjoying our recent two-week trip to Costa Rica. They not only met the very high standards required to get a spot on Wendy’s list (and we know how high those standards are having planned wonderful trips with several of her experts)—they managed to exceed them. (As they may well attest, I am not an easy client, so this is really very high praise!) At the planning stage, Natalie did a masterful job in putting together an itinerary in which my husband and I were able to see the vast variety of wildlife and nature Costa Rica offers and experience the very special lodges she suggested—all specifically tailored to our interests and requests. Two things were particularly noteworthy about the planning process. First, I asked about an accommodation I had read about that CRE had not used before. Before booking us into it, Natalie travelled there herself to check it out and make sure it was a place that CRE could stand behind. I have never had a travel agent do that before! Second, Natalie took the time to have detailed discussions with me and was able to communicate to me exactly what the nature of the accommodations and the activities were in each place so I could make knowledgeable choices. All expectations were perfectly managed.
Once we arrived, the trip was flawless. CRE’s special touches and relationships were apparent everywhere we went—from insuring that we were assigned to rooms with wonderful views, to surprising us with meals planned especially for us in beautiful locations, to stocking our room with food and wine. In fact, every lodge knew our food preferences before we even arrived! The guides and drivers CRE provided were superb and truly taught us to see and appreciate nature and wildlife in new ways. One thing that was very special was the opportunity to participate in a program sponsored by CRE in a local village assisting the children there with English language skills. The kids were incredible! From the beginning to the end, CRE was instantly available to answer any questions, provide for any needs, or just check in to make sure everything was OK. By the end of the trip, we viewed Michael and Natalie as friends and we have continued to keep in touch. We recommend them highly.
India, planned by Sanjay Saxena
TAFFY & DAVE LOCK | APRIL 2, 2015
We were on a magic carpet ride! We have just returned from a 5-week trip to India, professionally executed in flawless detail by Sanjay Saxena and his team at Destination Himalaya. Our experience using their services was nothing short of amazing—from the pre-departure document to the final bulletin, everything was laid out and quality advice given so we could get the most out of our trip. We had the best guides and the best drivers—all orchestrated behind the scenes to share their passion for incredible India and give us wonderful spontaneous experiences which can be one of the greatest joys of travel. The accommodations were outstanding and became our oasis at the end of very busy days. If you want a meaningful, unique and memorable travel experience contact Sanjay at Destination Himalaya for his expert planning and in-depth knowledge of India.
St. Barts, planned by Peg Walsh
JEANNE GIBBONS | MARCH 4, 2015
I have rented from Peg many times and have never been disappointed. Our last trip was this past year during the Christmas/New Year holidays. Her staff, both in the U.S. and in Gustavia, answered all of my questions and were very helpful. I especially like that St. Barts is the only island where they rent villas. They know the owners and all of the areas of the island. They constantly update their helpful hints. I have recommended St Barth Properties to friends with no qualms. I will continue to rent a villa from them in the future.
New Zealand, planned by Jean-Michel Jefferson
C & S, ARLINGTON, VIRGINIA | DECEMBER 10, 2014
We are fully back to reality and our daily lives, but our trip to New Zealand was truly an incredible and memorable experience. We couldn’t have asked for more… except another week or two or three!
I’m a big proponent of honest feedback in order to help improve businesses and services. It is rare that I don’t have something to provide in the way of constructive criticism. In this case, I honestly can’t think of anything that I could complain about or even suggest for improvement. All aspects of our experience with Ahipara were top-notch and all the providers of lodging, guides, and activities that Ahipara partners with were outstanding. I usually can point to pricing or cost as some sort of issue, but I truly felt all prices and costs were reasonable and now after our vacation I feel we truly got our money’s worth and more!
When we were first considering a vacation to New Zealand and being practically on the other side of the globe, I knew we’d need local help. However, we’ve never been the type of people that go with average and never go with generic or crowded “tourist” tours. Finding Ahipara was a stroke of luck and research and gut feeling.
The entire cycle of vacation and trip planning to execution and logistics to providing unique experiences with professional and personal touches was fantastic and high caliber.
I know Ahipara is a team effort and I want to thank Jean-Michel for the initial vacation ideas and overall owning and operating a great firm. Much more though I want to thank Zuzana for all her help and hand-holding, outstanding planning and service, and great personal touches, sense of humor, and attention to detail.
All the activities we jointly planned were awesome, and we loved (yes.. Loved!) The Dairy and Paul and Matt, and Silverpine (Mike and Sue were great, but Roy the dog stole the show!). We didn’t miss a beat in the planning of the trip and a close to last minute adjustments of the itinerary turned out even better than original plans (the Middle Earth helo-hike with Mark and Alpine helo was unbelievable!). Once we landed and began our vacation, it was really nice to be checked in on and when weather impacted you were well ahead of things and coordinated adjustments without missing a beat. Ahipara’s “partnership” and skills and welcoming personality really made our vacation unforgettable and the experiences and memories we now have are priceless.
We hope to someday return to New Zealand and hope to stay for a bit longer! I have no qualms in recommending Ahipara highly and enthusiastically.