Make Your Next Trip Extraordinary

The private tour of the top of St. Stephen’s Cathedral definitely stood out as one of the most interesting things we’ve seen
Rebecca Wolf | September 19, 2023

Gwen and her team created an amazing trip for us this August. We only had five days, but she managed to pack in Vienna and Salzburg as well as the Vienna Woods. The service provided for us was excellent throughout. The private tour of the top of St. Stephen’s Cathedral definitely stood out as one of the most interesting things we’ve seen, and Gwen worked with the Hotel Sacher to accommodate our kosher food restrictions. This was not our first trip with Gwen, and I certainly hope it won’t be our last.

The tour guides truly made the trip special. They were extremely knowledgeable — we learned so much.
Susan Sullivan | September 12, 2023

Gwen Kozlowski and her team crafted a wonderful trip to Poland (August 2023) for us. We loved Poland and enjoyed every moment. Gwen’s hotel choices were perfect — lovely rooms, delicious breakfasts, great staff and amenities. The drivers she chose were excellent, always early and the vans were clean and comfortable.

The tour guides truly made the trip special. They were extremely knowledgeable — we learned so much. Each day was well planned and we saw everything!

We loved the cuisine, and the food tour Gwen selected for us was so much fun. Our guide was delightful, and we enjoyed walking to each stop on the tour discovering the next gourmet treat. Gwen and her team also recommended terrific restaurants — every meal a delight.

I am looking forward to planning another trip with Gwen.

The route she recommended helped us plan and enjoy exactly what we were looking for
Karen Sanchez | September 4, 2023

Gwen helped us narrow down the cities to visit in our trip. We had a large list of requests and her advice was to focus on less cities to truly enjoy them and she was correct. Her recommendations for hotels were perfect for our needs. We particularly enjoyed the Kempinski hotel in Berchesgaden with easy access to Eagles Nest and hiking opportunities. The guides were excellent providing tours of each city. The route she recommended helped us plan and enjoy exactly what we were looking for. Would definitely use Gwen and her team again.

We mostly avoided the crowds, and had expert help to guide us through the more crowded destinations we did choose to visit
Melissa Pollack | July 3, 2023

Our family trip to Austria and Czech Republic was great. We were very happy with the itinerary and, considering how crowded Europe is at the moment, we mostly avoided the crowds, and had expert help to guide us through the more crowded destinations we did choose to visit, like Neuschwanstein castle.

Gwen is very experienced. Her access to top-notch guides is invaluable but she definitely doesn’t push guided experiences when things can be easily be seen independently. We only had 4 guided days during our trip but each guide added great value, especially during our private tour of the Strahov Monastery in Prague. This was an experience that would’ve been difficult to recreate on our own and it was certainly worth an hour of our time—we could’ve easily spent twice as long there. Gwen’s on-the-ground support was also excellent and kept things moving seamlessly, responding to our needs extremely quickly. For example, when my phone broke in Austria, Dana reached out to our Prague guide to make sure a repair kiosk was added to our touring stops on our first day in town.

Gwen is very likable and easy to speak with. Our initial conversation left me feeling very comfortable—knowing I was in good hands. One of the things I like about using a WOW Lister is that the planning part of the trip is low stress and usually great fun. While I know that all in-demand travel agents are pushed to their limits right now, Gwen’s lack of ability to reply to inquiries in a timely fashion was challenging. Waiting 2-3 weeks for most e-mail replies and feeling like I was chasing down answers could be stressful, and while I know she was overwhelmed with staff training and dealing with crazy numbers of tourists returning to travel, it took a lot of the joy out of planning, although I’m happy to report it didn’t hinder our enjoyment of the trip. This trip was a re-attempt of a pre-Covid trip we were taking with Gwen. I know from that previous experience that she usually provides excellent service in addition to great trips. I hope that excellent trip planners like Gwen will be able to return to some sort of normalcy in the post-Covid era so that the planning and execution can be enjoyable for everyone—especially since I would love to book a Central Europe Christmas market trip!

The 2023 WOW List: 86 Top Local Fixers in Countries Worldwide

by Wendy Perrin | January 22, 2023

How to Get an Extraordinary Trip: Wendy’s WOW Approach

by Wendy Perrin | January 1, 2023

Wendy Wants To Amp Up Your Trip!

by WendyPerrin.com | January 1, 2023

Where and When to Travel in This Unprecedentedly Busy Year

by Wendy Perrin | August 20, 2023

How to Get More For Your Miles and Points in 2023

by WendyPerrin.com | January 31, 2023

10 Top Dream Trips for 2023

by Brook Wilkinson | February 1, 2023