Make Your Next Trip Extraordinary

Our family of five (kids ages 25, 24, 17) had a terrific trip to Ireland planned by Jonathan’s office. We flew into Dublin and a car service brought us directly to Galway for a three-night stay. We loved the Glenlo Abbey Hotel — it’s in the country, but only a quick shuttle ride away from Galway City. Our “can’t miss” Galway favorites were: falconry experience at Glenlo Abbey, Galway food tour, sheepdog demonstration at Caherconnell Fort, and of course the Cliffs of Moher. Votes were mixed on the Aran Islands (Inisheer) — some of us loved its rustic, authentic vibe and others got bored after a couple hours.

Our next stop was three nights in Killarney. The Aghadoe Heights Hotel was our favorite hotel of the trip. Spring for a lakeview room at this hotel! Our Killarney highlights were dinner at Mizu, hiking the Torc Waterfall, holding baby lambs in Dingle, and our private tour at Molly Gallivans. Molly Gallivans had it all — bread making, moonshine tasting, prehistoric rock formations, and cute animals to feed. Reviews were mixed on the Dingle Peninsula/Slea Head drive. We all loved the gorgeous scenery, but some of us got tired of sitting in the car.

Our last city was Dublin with a three-night stay at the Shelbourne. Our city highlights were a walking tour with Ronan from Pat Liddy’s Walking Tours, strolling St Stephen’s Green, the Long Room at Trinity College, and lunch at Cake Cafe. In retrospect, two nights would have been enough in Dublin, but we enjoyed our time there.

Our biggest piece of advice is to invest in a driver guide! Our driver, Sean, had great advice throughout and made the entire trip so low-stress and enjoyable. Worth every penny.

Our trip to Scotland was very enjoyable. The logistics went well and there were no real hiccups. Jonathan’s staff was very responsive when we had a minor issue with our room at the last hotel. Our driver was friendly, safe and prompt. We had two local guides for the more challenging hikes, and they were excellent—very experienced and personable.

Cromlix was an excellent hotel (and not the one originally chosen by Jonathan’s team for us, which we didn’t like after looking at reviews). Glencoe House was not at all the right choice for us. It’s stuffy, formal, austere, and not comfortable. The room was laid out strangely, with old furniture, poor lighting, and the bedroom window looked right out on the parking lot at street level. Although the windows do open (necessary in order to be cool enough to sleep), there were enormous folding wooden shutters that kept the air from circulating if closed, and if open, light would pour in. That said, the view from the room where we had our meals was gorgeous and the staff was excellent. Overall, it was extremely expensive, and we would have been much better off in a village where we could have walked to a pub for a meal. The Scotsman Hotel in Edinburgh was very good and extremely well located.

Most of our comments go to your last question—did the travel planner add value? We feel we paid a lot of money for them to book us into the hotels and hire a driver, which we could have done ourselves pretty easily. Their ideas on where to go were good, but they subcontracted the planning to a Scottish agent who it seemed had never planned a hiking trip before. We were told that our driver would also be a guide, and would accompany us on our hikes if we wanted. While we didn’t need or want him to, it was clear he never had any intention of doing so if we had. He was a driver and not a guide, and had previously only driven guests who played golf, visited distilleries, and stopped at viewpoints to take photos. He made some good suggestions about places to stop on our drives, but in every instance, he simply pulled into a parking lot and waited for us there—he never once “guided” us on any of our stops. Another thing we would have appreciated was the ability to speak directly to the local guides ahead of time so that we—and they—could make well-informed decisions about the hikes based on our interests and ability. Things worked out fine, but it would have been better to do some planning in advance with them. Finally, when we asked Jonathan’s office for restaurant advice for Edinburgh, they simply contacted the concierge at The Scotsman Hotel and had them send us their generic list. Other travel planners we’ve worked with have their own tried and true recommendations. We found places on our own, so no value added there.

The bottom line is that we paid a lot of money for what we felt was little planning. The areas we went to were great, but likely places we would have found on our own, so there was no real value added. Their fee did not include the hotels, any meals, or really anything besides hiring the driver, two local guides, and booking the hotels. This is very different from every other trip we have taken with WOW List companies.

We went under Jonathan’s arrangements to the south of Ireland on our honeymoon for a week after our Sligo-based wedding and really enjoyed our time! We were so busy planning our wedding and coordinating with close family & friends to travel that it left very little time & energy to plan our honeymoon, so we reached out to Wendy Perrin’s team as we’d been on a few other family vacations that were marvelous with them. On our solo couples trip, we experienced some wonderful places of Ireland and of working with an experienced team and some that weren’t quite as ideal.

The Poor
When we reached out to Jonathan’s team, we provided an initial budget and were told that we needed to increase it considerably to get the full experience. Understanding that luxury pricing often leads to a luxurious experience, we discussed and did a bit of research, and ultimately decided to move forward with a refreshed budget as informed by their team. Unfortunately, when all was said and done, even the higher-end budget that was provided wasn’t inclusive of planning, touring, and accommodation costs incurred during the trip, not to mention food & extras, leading to some strain as a newly-married couple. More transparency in what is included, what isn’t, etc. would be helpful for those that may be more price conscious!

On the trip, there were very few aspects that we didn’t enjoy, but there were a few that were somewhat unfortunate, namely our first stay just post-wedding. The first hotel that we were recommended & stayed at was a very nice hotel, the G, in Galway and usually would likely be marvelous. We were given a suite facing the bay with floor-to-ceiling windows—gorgeous views. Unfortunately, the hotel had recently switched owners and the staff informed us that they’d had difficulty with the central heating & cooling for months. The days were on the warmer side for April and, to top it off, the floor-to-ceiling windows created a greenhouse effect in the room, leaving us in a 90+ degree Fahrenheit room every evening. The staff did provide a bucket of ice for us to use to cool ourselves off, but unfortunately there was little to help with the issue (aside from drawing the blinds upon entry into the room each afternoon!) and no alternative rooms available.

The Wonderful
Everything else. Truly, nearly everything else was marvelous. The locations—Connemara, Galway, Killarney, Dingle, and Dublin—were all wonderful to see, the food was fabulous, the people were so nice. It’s hard to whittle down to a few things, but I’ll try to put the best of the best below!

We so enjoyed the driver, Pat, that we worked with throughout the trip. He was so knowledgeable, friendly & informative and was able to tailor each day to feedback that we provided throughout the trip. The true gems of Ireland came through Pat’s recommendations and timing. We went to a sheep farm for a private sheep dog show and, by happenstance, watched two lambs be born and then got to feed them their first bottles! Pat drove us to a perfumery in the Burren where we picked out signature scents for our honeymoon; a place we truly would’ve never known of or found without him. Pat altered a driving-heavy day after hearing that we were still wiped out post-wedding to instead send us on a serene horse & buggy ride through the mountains of Kerry, giving us some of the best views we saw the whole trip! He provided some of the most marvelous food and drink recommendations each night, sending us to fantastic pubs for live music, steakhouses, and local fish-and-chip shops. Pat seemed to know everyone and everything and truly made our time there unforgettable.

Our favorite hotel that we stayed at was the Aghadoe Heights in Killarney. It was a bit outside of the town, which added a bit of travel time to the evenings, but taxis were incredibly easy to nab and the staff was generally willing to drop you off & pick up within certain times. The hotel’s views were unbeatable regardless of the time of day and the bar & restaurant there was incredible. We had a dinner there that, shockingly, may have been one of my favorites of the whole trip. I’m not usually a fan of hotel-based restaurants—sometimes they’re poorly done—but the chefs & wait staff outdid themselves. There was an asparagus soup dish that I’ll dream of having regularly from here on out and the veal was perfection.

As far as the landscape & culture, don’t miss out on the Dingle Peninsula. That was likely the most picturesque views of the whole trip and the local artisans throughout that region were really neat. We got keepsakes at a workshop where you could go back and watch hand-cut crystal be made by former Waterford craftsmen, we had a silversmith make an Ogham bracelet for me with our wedding details on it, and bought pottery from a marvelous shop inspired by the local nature. That’s not to mention the food there—local ice cream, fish brought off the boat that very morning, and more—and the rest the area had to offer including ancient dwellings, more sheep than you can count, and Star Wars filming locations.

All in all, it was a packed but absolutely marvelous honeymoon. We enjoyed ourselves to the fullest and got to see a side of Ireland we weren’t yet familiar with—and do so in style!

First-time visit to Scotland and was fortunate to have our June trip planned by Jonathan Epstein and Katie Stewart. They are a WOW team. Every aspect of our trip was letter perfect. We visited Glasgow and Edinburgh as well as the Inverness and West Highland regions, which gave us an excellent overview of the country. While the temperature was a few degrees below normal, we never had to open our umbrellas during the 2-week visit. It did rain but only during the night or during a relocation drive.

Every one of the 5 selected hotels was truly outstanding. Room size and location was ideal. Staff always friendly and helpful. Then there were our guides. We were fortunate to have John McElwee escort us for most of our 2 weeks. He is the consummate professional. An excellent driver who quickly learned our interests and worked hard to ensure we saw and did everything of interest. He knows his whiskey and we (I) enjoyed many tastings during the trip. Didn’t try haggis. Perhaps next time.

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