Goncalo and his assistant Joana were available when we had a few glitches.The guide for the walking tour did not show up. Goncalo was so apologetic and he arranged for another guide immediately. He refunded the cost of the walking tour. When our rental car did not arrive at the hotel on time due to the Lisbon Marathon closing streets, Joana worked with the company to figure out a way to to get the car to us which involved the hotel porter transporting our luggage through the streets of Lisbon for a number of blocks. Our cooking class was amazing. We went to the home of a former master chef of Portugal and prepared a fabulous meal. Gonçalo’s suggestion that we spend a few days in the Alentejo was perfect. The property Sao Lourenco do Barrocal was beautiful and a very peaceful way to spend a few days after days of sightseeing.
Debora and Joana did an amazing job planning our trip to Porto and its surrounding areas. I was only in Portugal before and after my business trip for a total of 4.5 days while my husband was staying in Portugal for 10 days. Debora planned a trip to accommodate both of our time and ensured we both had a diversified and wonderful experience. The driver and guide provided were excellent and all the hotels were amazing and well located. Debora also made wonderful restaurant recommendations. The restaurants were highly graded by the local people, reasonably priced, and provided attentive service. We couldn’t have asked for a better agency to spend our trip.
He gave us an itinerary that was very good in every respect. The hotels he picked were all very good. We had one issue with the time for a pickup which was handled perfectly. The drivers and guides were truly excellent. Amelia in Lisbon was excellent. Our driver, Tiago, was beyond terrific. He also acted as a guide when we did not have one. Wonderful young man.
We wanted to travel to Europe via the Azores. Goncalo and Joana were very helpful in preparing our itinerary. All went very well. We had a great time
Goncalo and Joana listened to my wishes for the type of travel experience my husband I were interested in for Portugal and delivered! They crafted a thoughtful itinerary that included great hotels, great guides, great special moments, such as a private wine tasting and lunch at an amazing Vineyard in the Duoro. They provided detailed information about arrangements for transfers, pickups, driving directions and even parking suggestions. They called to check in on us during our vacation. Best of all, they had little (big!) surprises for us at every hotel welcoming us to their beloved country. I would highly recommend them to anyone!
Gonçalo Correia and Joana Silva planned and executed a fabulous trip for us to central and northern Portugal, along with Santiago de Compostela and Salamanca in NW Spain. They listened carefully to what we were interested in, taking account of our previous travels in Portugal and Spain. For example, when Gonçalo heard that we were interested in prehistoric art, he suggested that we visit the Coa Valley, accompanied on a private tour conducted by a fascinating archeologist, which turned out to be a highlight of the trip.
Each of the private guides that Gonçalo and Silva arranged for eight tours (in the Coa Valley, in each of the cities we visited, and on Madeira) was fabulous. This contributed tremendously to the success of the trip. It was great to have the full attention of each of the guides, given all of the questions that we have, and because of health constraints one of us had (walking up stairs or steep slopes was very difficult) it was invaluable to have guides who were totally flexible about adapting the itineraries and pace appropriately.
The hotels Gonçalo and Joana selected for us were excellent, and in particular were interesting in their own ways. Hotel breakfasts were wonderful throughout.
We are so thankful for Goncalo and his amazing team who helped plan our 87 year old mom’s bucket list trip to Portugal. Our trip was everything my mom could have hoped for and she enjoyed every minute! (we did too!). The memories began with treats in our room, her dream of visiting Fatima, and ended with the kindness and thoughtfulness of our guide Tiago and driver John. It was so easy to work with Goncalo and his team. He responded quickly to our questions and took great care to plan our trip taking into account some mobility issues. Goncalo’s suggestions as to what to see and do were perfect. He did a great job making this adventure special not only for our mom but also for her three daughters who travelled with her. Everyone had their day and special adventure in Portugal. We enjoyed our visits to vineyards, villages, and most importantly Fatima. Our guide’s knowledge of each area and especially of Fatima was greatly appreciated. We also enjoyed our cooking class at the home of chef Aturo. Additionally, the restaurants that were chosen for us were delicious and allowed us to explore different neighborhoods.
Tiago and John (Our guide and driver) could not have been more kind, thoughtful, and knowledgeable. They took wonderful care to ensure my mom had an experience of a lifetime. Tiago’s knowledge was second to none. We loved listening to his stories and learning more about his beautiful country, its people and culture. Both John and Tiago made my mom feel like she could see and do everything. They helped her out of the van, they walked at pace where she could keep up, and they always seemed to know when to take a break. They also did a wonderful job rearranging sites when they were closed on our schedule day. Additionally, when in Sintra, Tiago knew that the cave would be difficult for my mom so while my sister and I toured, John took my mom and another sister on a drive through the town sharing with them the history and stories of the area. At the end of the drive, he brought them to a lovely café where they could try some of the local sweets, people watch, and enjoy talking to John. We highly recommend and would definitely use Goncalo and his team again on our next visit to Portugal
Goncalo designed and created an extraordinary unforgettable adventure.
Yes, they quickly solved the problem of an unsatisfactory hotel room, and they did it on a Sunday morning when their office was closed.
We suggest that travelers should not attempt to visit a historic church or cathedral during a local holiday. We were scheduled to do that, but could not get near the cathedral because of the huge crowds.
Goncalo and Joanna did an amazing job of planning for us. We had a very limited time available and they were able to help us make the most of it. The driver and guide provided were excellent and the hotel was lovely and perfectly located.
I contacted Goncalo several months ago after seeing his name on Wendy’s WOW list. My husband and I wanted to organize a trip to Portugal in September, and had only a rough idea of where we wanted to go. Goncalo and I spoke on the phone, initially, so he could get a better idea of what we were after. Goncalo listened to what we had in mind and suggested a few places we hadn’t thought of. Within a few days, he sent me an amazing itinerary.
We decided on 4 different places over 10 days. We began in Lisbon, followed by the Alentejo, Douro Valley and Porto. We loved all of the accommodations he suggested. In addition, he organized guides and drivers, some meeting us along our road trip. He organized the car drop when we left Lisbon and pick up when we arrived in Porto.
He recommended restaurants and reserved them for us. (one concierge was very surprised at one since it is very desirable and must be booked far in advance). He organized 2 private visits before/after opening/closing. We had 2 private boat rides, one on a sail boat and one on a power boat along the Douro River. We had 3 visits to wineries, with private tours and tastings.
There were at least 6 or 8 times, when we had questions, or wanted to tweak something along the way. Joana, his colleague, was available all of the time and got back to us vey quickly.
We were beyond impressed with our memorable holiday and will not hesitate to call Goncalo again. I understand he can organize trips to Spain as well.
Goncalo’s help planning our trip was invaluable. We submitted the Q&A from Wendy’s form and then had a very substantive call with Goncalo to talk about what we particularly enjoyed about prior trips and specific likes and dislikes. Our travel dates to Portugal were totally inflexible because they were dictated by our kids’ summer camp schedules, which meant we only had 7 nights during mid-July, high tourist season in Portugal. Our goal was to somehow thread the needle between exploring a country we’d never visited, having deep and personal experiences, avoiding tons of crowds, not bouncing around too much and relaxing. Got it? Among other things, we told Goncalo that we preferred smaller boutique hotels, one deeper experience (like at a winery) to lots of quick stops, and didn’t love spending time in museums.
Goncalo put together an itinerary that fit exactly what we were looking for, including staying at 3 different unique, small boutique hotels — Areias do Seixo (on the coast an hour north of Lisbon), Barrocal in the Alentejo and Santiago de Alfama in Lisbon. Each of the hotels really enriched our experience in the location. When we second guessed three destinations in the country to two, he provided great advice and encouraged us to keep the Alentejo visit, which turned out to be our favorite stop during our stay. We would highly encourage others to include the Alentejo in their plans. It’s much less visited than Lisbon, Porto and Douro Valley, but beautiful, serene, has very special medieval towns and is extremely welcoming to visitors. Barrocal — a converted farm turned 5 star hotel — was a phenomenal home base for our time there. Our single favorite experience in the trip was visiting Herdade de Esparao winery nearby where we somehow spent almost 6 hours on a sweltering 104 degree day — private tour, followed by a private tasting and then an amazing 5 course lunch with wine pairings (probably the best meal we had in Portugal).
Another extremely valuable element of working with Goncalo was the logistical ease of the entire trip. For example, he had the car rental agency meet us outside of baggage claim at the Lisbon airport and then we were led to our car in the garage and quickly drove away. We heard from others that the car rental experience at the Lisbon airport was a two hour nightmare; we had none of that. We didn’t want or need the car in the Lisbon, so Goncalo had the car rental company meet us at our hotel to get the car. Again, this was a 5 minute process instead of a couple of hours. The advice and planning of Goncalo and our excellent guide, Pedro, also made our visit to Sintra a great experience (including by avoiding the palace that is packed with hordes of people).
We needed limited help while we were in Portugal, but Goncalo and Joana were very responsive when we reached out, including to push back the timing of a walking tour so that we would have time for massages before leaving Areias do Seixo (talk about first world problems). Goncalo also made sure that Pedro, our guide in Lisbon, knew that we were more interested in a cultural tour than historical/museums, which led to an experience that fit what we enjoy.
In short, Goncalo proved out the value proposition that Wendy’s trusted traveler list is supposed to be about — a trip tailored to our particular likes and needs, finding hotels and other experiences we wouldn’t have found on our own and making it all happen with remarkably little effort on our part and logistical ease once we were in Portugal. Thank you!
I have so much gratitude for Gonçalo Correia, Joana Silva and their team for planning an amazing and seamless trip for myself and my 19 year old daughter.
My daughter was studying in London for the summer and we had discussed having a “girls trip” when she finished the semester. We decided on Portugal as our destination. A colleague from work suggested I use a specialist from Wendy Perrin’s list. I submitted my initial e-mail request for information and received a response the next day from Goncalo. We coordinated a time to speak over the phone and we discussed the length of our travel time, budget, types of activities and preferred accommodations. The itinerary they created was fantastic! We began our adventure in Porto. Our accommodations at the Torel Avantgarde Hotel were amazing – the hotel is relatively new with beautiful funky art work and a view of the Douro River from the restaurant patio! Divine! My daughter and I had a wonderful walking tour with Isabella who shared her vast historical knowledge or Porto and Portugal, as well as, some great hot spots to visit on our own! (So wonderful to spend morning with you, Isabella!) The following day we were picked up by Raul and taken to the Douro Valley for two wine tours and a private boat ride down the river (WOW!!!!!) Can’t say enough about Raul….we felt so very well cared for…and his grasp of history was astounding! The next few days were spent in Obidos. Our accommodations at the Rio do Prado were amazing! A visit to Quinta do Sanguinhal was our favorite! Ana, the granddaughter of the original owner, was our guide. She is absolutely lovely and the wine is fabulous. Our final destination was Lisbon. We spend 1.5 days with our guide, Taigo, He is brilliant! We enjoyed every minute in his company. He possesses a wonderful sense of humor and is a terrific storyteller! We were treated to a private tour of the Jerónimos Monastery before opening hours (WOW!!!!) which was the highlight of my vacation! Thank you Taigo….you made our visit to Lisbon a memorable one!!
So although this was our first experience using a Wendy Perrin destination specialist and we have not earned our WOW certificate yet, I feel as if we did experience several WOWs during our trip.
Thanks to all!!
Gonçalo and Joana worked with us to plan an outstanding trip for our family of four, including two older teens. After an initial phone call to understand our preferences, they developed an itinerary for us that kept us away from the high season crowds to the extent possible, and provided us with a wonderful, varied experience throughout our holiday. Special mention goes to the fantastic accommodation (which, outside of Lisbon, we would not have found on our own), and our Lisbon tour guide who was above and beyond. The only disappointment was a hike in the Arrabida Natural park…not much to see there in August, and the time would have been better spent elsewhere. Overall, this was one of our best family trips, and I would not hesitate to recommend Gonçalos services.
We spent two amazing weeks in Portugal, traveling on our own to Santa Cruz, the Douro Valley and Porto, after which we were joined in Lisbon by our kids (19 and 16) and moved on to the Alentejo and the Algarve. It was a near-perfect trip and we wholeheartedly and enthusiastically thank & recommend Gonçalo and Joana. They very quickly came to understand the way we like to travel and the kind of experiences we were looking for and matched us up almost perfectly with accommodations and an itinerary that fit the bill. In addition to great planning, they were available and responsive throughout the trip with help, advice and a few last minute changes on our end. A+!
Goncalo and his team were outstanding. We planned the trip on very short notice and had particular needs. We’re experienced travelers (lots of developing world travel with backpacks, and for one of us time spent in active conflict zones for work) and don’t usually use travel planners. We had little time to pull this one together and wanted a great trip. Goncalo delivered with great restaurant tables at interesting restaurants we wouldn’t have easily found on our own, suggestions for under touristed sites and places to go in Portugal, cool hotel recommendations, wonderful tour guides only when we really needed them and some neat moments I wouldn’t have thought of (such as a morning sailing on the river in Portugal on a private boat). We had a couple of small glitches, such as a hotel room in Lisbon where a prior occupant had been a smoker that was pretty unpleasant. The hotel thought a can full of air freshener would fix the problem. The next morning Goncalo arranged for a change to a very nice alternative room and would have gotten us a suite upgrade for our final night if we had wanted to move again. All of his support people were excellent and responsive, with a cell phone number we could call when any kind of issue popped up. We called a couple of times and they jumped right on the minor issues. I would say that given Portugal isn’t a terribly expensive country he certainly charged a generous price for his service, perhaps a bit more so than I would have expected. The trip ran roughly $1,000 a day and Goncalo’s costs couldn’t have been much more than 75% of that. That said, we really loved the service and his team. My wife and I thought this was one of the best trips we’ve ever taken, and you can’t put a price on that. Thanks for the excellent referral.
We just returned from Portugal and had a great time! Goncalo and Joana did a great job planning the trip and executing. We had a driver named Pedro that was with us for 5 days – driving from Porto through the Duoro valley and then Alentejo and then to Lisbon. Pedro was wonderful – always early and very knowledgeable about where to go and what to do plus he was professional and personable and friendly at the same time. He made the trip very enjoyable. Goncalo suggested restaurants that we wouldn’t have found on our own – the Restaurant Adega de Sao Nicolau in Porto – the best octopus I’ve had in a long time, Restaurant Vallecula on the way from the Duoro to the Alentejo was such an unexpected surprise – delicious local food served with a smile in the middle of the countryside. They were able to get us a reservation at the last minute to Belcanto – one of the top 50 restaurants in the world. The sidecar tour was really fun, and something I wouldn’t have thought about doing. As a WOW moment, we were surprised with a before opening hours tour of the Monastery Jerome – one of the sites we had read about, but always came with the caveat that there were large crowds, and there was always a line. We don’t do lines very well, so we weren’t going to visit. It was really fun to be able to tour the monastery by ourselves with our guide and linger and take pictures without a crowd around us. It was very special! Our local guide in Lisbon, Tiago, was super knowledgeable – he could discuss any topic, Lisbon related or otherwise. I would recommend him. I would highly recommend Goncalo and Joana for planning a Portugal trip – In fact, I had recommended him before I used him to a friend, and she took her trip several months ago and really liked his itinerary as well.
We recently returned from an incredible two week trip to Portugal and there are simply not enough words to describe our appreciation and admiration for Gonçalo Correia, Joana Silva and their team who planned this amazing, seamless trip. The four of us have travelled all over the world together over the last 16 years, but we all agreed that the attention we were given by Gonçalo’s team was unparalleled…from the welcome messages and delicious treats upon our arrival at our wonderful hotels to the incredible, knowledgeable guides and drivers who were wonderful ambassadors for the Portuguese people. It is obvious that the meticulous care Gonçalo gives to choosing his guides and drivers reflects the amazing attention to detail with which he runs the business.
Gonçalo understood after just a few conversations exactly what we were looking for in terms of accommodations, activities and learning experiences. It felt as if Gonçalo and Joana were beside us throughout the trip…communicating with our guides throughout, taking care of last minute adjustments immediately. When one of our group had a bicycle accident not only did the bicycle guide insist on staying at the hospital, but Gonçalo was on the phone in no time to check in and see how we were and if we needed anything. When my husband wanted to watch the Toronto Raptors basketball games at 2am at the Pousada do Lisbon, the manager and concierge worked to set up a sofa and tv in the ballroom to accommodate him. We are sure that this is the result of the extra respect the hotels have for Gonçalo and consequently his clients.
We so appreciated the special activities that the Team arranged for us…the bicycle tours, the last minute visit to the Jewish community in Belmonte, the after hours private visits to the Stock Exchange Palace in Porto and to Jeronimo’s Monastery in Lisbon, the visit to the market and cooking lesson followed by a wonderful lunch! How we felt about our wonderful, seamlessly planned adventure in Portugal was represented by the tears we almost all shed upon leaving our wonderful driver, Joachim who treated us like family, worrying about us throughout his time with us, hovering over us like an attentive parent. This reflects the incredible team Gonçalo manages to put together, all of whom go well beyond the call of duty. If you are planning a trip to Portugal or soon Spain, it is definitely Goncalo’s Team that you want behind you.
Our trip to Porto, Lisbon and Seville was thoroughly enjoyable, thanks in no small part to the efforts of Goncalo Correia and his staff in Lisbon. Our introduction to Goncalo began with a telephone call from him to our home in Boston where we discussed what we hoped to achieve on our trip. The final itinerary was the result of several subsequent discussions via e-mail. Each of the three hotels in which we stayed- Pestana Vintage Porto, Pousada de Lisboa and Hotel Alfonso XIII in Seville- were wonderful, being ideally situated and with beautiful accommodations. As an added benefit, we were upgraded to a suite in each hotel. The guides whom Goncalo assigned to us were a pleasure to deal with, as they were personable, very knowledgeable and a delight to spend time with. We had to make some modifications to several of the days’ itineraries “on the fly” as my wife was experiencing some discomfort. They were very accommodating and creative, allowing us to continue with minimal disruption. On our prior trips to Europe, we usually made our own restaurant reservations. As Goncalo offered to make reservations, we took him up on his offer for several dinners that were superb. The food in each of the cities was wonderful, particularly the fish and seafood. To sum up, Goncalo and his associates listened to what we hoped to achieve on our trip, were very patient with the modifications we requested and assembled the perfect itinerary. Kudos to Goncalo and his staff.
Goncalo is THE BEST! Don’t hesitate one second, Goncalo and his associate Joana planned an incredible trip for us. Before discovering country specific agents, I used to do all the trip planning myself. Believe me, using Goncalo is the greatest gift you can give yourself. He is, by far, the easiest and most responsive agent I have ever used. We are just back from 12 exceptional days in beautiful Portugal and our trip went off without a single hitch. He responded immediately to my initial inquiry through Wendy Perrin and continued to respond immediately throughout the planning stage ( a telephone call and then lots of emails) right through the last day of our trip, when I wanted to revamp our schedule for that day. Most importantly, he put together an itinerary that perfectly matched our interests. We love hands on and learning experiences. We love beautiful hotels in country settings. We enjoy the ease of having a driver. Throughout the planning stages, he would make suggestions, I would read up on the suggestions, and our final itinerary was spot on! Highlights include an amazing multi course dinner at the home of local ( just us with Carlos and Sofia. ), a visit to a cork factory, hands-on days making tiles and trying at our hands at pottery, a cooking class and lunch at the most gorgeous country estate, a private boat ride along the Douro River, visits to wineries and olive oil makers, and walks around jaw dropping castles and small villages. We had no idea the same driver – Luis M – would remain with us for 6 days, this was a huge bonus. Luis should be a history/culture/food/agricultural professor. He was so knowledgable that spending time with him really enhanced our travels. He knew just the right restaurant for lunch, just the right roads in the Alentejo and Douro regions to travel for insanely gorgeous views. We started in Lisbon, ended in Porto and now I need a second trip to explore the southern coast. Pousada de Lisboa, São Lourenço do Barrocal, The Vintage House and Hotel Infante Sagres – four superb hotels. At each hotel, you are greeted with a goodie and hand written welcome note from Goncalo and Joana. Their attention to detail is remarkable. Normally I research and take care of my own restaurants when we travel, but this time I asked Goncalo, and wouldn’t you know, back came a detailed list of suggestions and links. I made selections and he took care of all the reservations. All the experiences we had … there is no way EVER that I could have arranged them without Goncalo. Eating octopus at the home of a local couple, sitting at a potters wheel at a tiny family pottery company while the owner helped me smooth out my bowl, hand painting a tile and then having it appear a week later when we checked into our hotel in Porto, learning all about cork trees and the many uses for cork – these are experiences we will never forget! Thank you Goncalo and Joana. To any future travelers perusing these reviews, trust me, Goncalo is your guy!
We used Goncalo and his team to help us plan a trip to Portugal. They were outstanding. We visited Porto, the Douro Valley, and Lisbon, with a couple of side trips from each. Goncalo and Joana started off by having a Skype call with us to get a sense of our travel preferences. (This was our first experience planning a trip with an agent like this; in the past it has been all me and a Lonely Planet Guide, boring my wife and daughter to tears.)
The hotels they chose for us were excellent, especially the one in Porto and the amazing Six Senses Resort in the Douro Valley. The hotel in Lisbon (Eurostar Museum) was also very nice, but note that it is directly across from where cruise ships dock so you need to get away from that area if you want an authentic dining experience where everyone in the restaurant isn’t a fellow tourist. (Note: don’t trust the restaurant reviews on Trip Advisor, at least for the Bairro Alto area of Lisbon; we were sent seriously astray our first night, presumably by cruise-ship passengers who never venture too far from the ship and don’t know any better.)
The half-day side trip from Porto to Guimaraes, with a driver and guide, was a high point. The town is chock-full of history and our guide (Sara) brought it wonderfully to life. The trip included delivery of a rental car to our hotel (highly recommended) for our drive from Porto to the Six Senses resort. A recommended stop along the way in Amarante was only so-so, but that may have been because we were so spoiled after our guided walks through Porto and Guimares that visiting Amarante without a guide left us just kind of going, “Oh, yeah, cute bridge.”
The Six Senses resort was, to repeat, unbelievable. Understated, yet perfect in every way. We had a view of the river from our room; the gym was excellent; the restaurants were fantastic, the service impeccable, and the private port tasting we arranged (this was on our own, not through Goncalo) with sommelier Mario Claro was worth every penny. (Skip the group tasting offered by the hotel: at 33 euros it’s not worth it–or at least it wasn’t with the sommelier who led it, as his English was not up to the task.*)
*To be clear, this tasting was not something Goncalo’s group arranged, so its quality is not on them.
Goncalo and Joana also arranged a private boat ride on the Douro (highly recommended) and a private tour and lunch tasting at one of the wineries in Pinhao. We had a great lunch at a table overlooking the river, with three wines and a port to go along with the food–wonderful.
We drove from the Douro Valley to Lisbon with a recommended stop in Coimbra, which is well worth the visit. Note: if you can get tickets to see the Biblioteca Joanina in advance, you should. One small misstep for us was that, when we went to get our tickets, the next available time slot to see the library was not for another hour. That would have been cutting it too close to get the rental car back in time (ironic, as you will see in a moment), so we were not able to visit the library but did see the other main University attractions. (This would also be a great town to visit with a guide.)
From Coimbra we drove to Lisbon, where the rental car company was supposed to pick up the car at the hotel. (As it happened, they didn’t show up until the following afternoon, which left us kicking ourselves that we’d skipped a visit to the library in Coimbra, but whatever . . .)
The following day we had a walking tour of Lisbon with Tiago, a fantastic guide who works for Goncalo. (The other guides we had were independent contractors.) Tiago was amazingly knowledgeable and a fascinating person: he speaks five or six languages and knows more history than most professors. He’s also just a great guy, and highly engaging. (If you are lucky enough to get him, make sure to ask him to do his Southern U.S. accent–it’s priceless!)
The next day we did a half-day trip to Sintra. It was nice, but the site we visited, the Quinta da Regaleira, didn’t really float our boat. Our guide, who was very nice, tried to get us excited about the “mystical symbolism” of the so called “Initiation Well,” but we found it all to be more idiosyncratic than impressive. (We like history, and this 20th century property didn’t have much of that–though it is very pretty.) The high point was a visit to the old city center, where we stopped for coffee and pastries from the justly famed Casa Piriquita, and the drive along the coast back to Lisbon.
One thing to highlight about Goncalo’s team: they are there to support you throughout the trip; they don’t just plan an itinerary, take your money, and wish you a bon voyage. Examples: they took responsibility for dealing with the rental car company when nobody showed up to retrieve the car in Lisbon. Joana even gave us restaurant recommendations on the fly–and made the reservations for us–when we contacted her to see if we could find something more authentic than the touristy places near our hotel. She gave us two fantastic recommendations (which I will not name here for fear of turning them into tourist destinations as well), and she must have asked them to treat us well–either that or the service in non-touristy Lisbon restaurants is just off-the-charts good.
If you want to save a little money–we spared no expense on this trip (not our usual practice, but this was a Special Occasion)–consider foregoing the driver to meet you at the airport in Porto to deliver you to the hotel; Uber would have sufficed just fine. (That said, having a driver deliver us to the airport at the end of the trip was a nice luxury.) Also, the guided tours are not cheap: we paid for the half-day trip to Sintra separately (it was a last-second addition to our itinerary) so we know exactly how much it cost: over $500, for the driver and guide. That one we would not do again, but three of the four guided tours we did (or four of five, if you count the boat ride) were totally worth it.
In sum, we highly recommend Goncalo to anyone considering a visit to Portugal. His company also covers Spain, and even though I know that country a lot better than I did Portugal, I would definitely contact them before visiting Spain again. Goncalo, Joana, and Tiago are fantastic. We cannot recommend them more highly.
Finally, we flew from NYC to Porto, business class, using another website we found on the Wendy Perrin website: Award Wallet. You tell them how many miles you have on which airlines or credit cards, give them your travel dates, and they do the rest. You only pay them ($185 per ticket, I think it was) if they find an itinerary you like. In our case, they put us on Swiss Air flights from JFK to Geneva, and from Geneva to Porto, for 70,000 United miles per ticket. (I’d tried booking through United directly and got nowhere.) I would absolutely use these guys again. (Note: Goncalo does not, I don’t think, arrange airline travel; their itineraries begin once you arrive in country.)
Goncalo and Patricia were FANTASTIC. We loved our itinerary, they carefully planned every detail. If we hit a snag, they stepped up to fix the issue and make sure our trip was not impacted. The selection of hotels was sublime. Our drivers and tour guides were all excellent. We had a few really WOW moments. The tour of the Douro Valley and the cruise was a WOW! We were spoiled. I’d highly recommend them both. Additionally, the recommendations regarding restaurants were very good. Portugal is a beautiful, friendly country with much to see. We plan to come back!
From the moment Goncalo contacted us, we knew we were going to have a wonderful trip. We were three couples going to Lisbon for three and a half days and were then going on a cruise up the coast of Portugal. Joana, Goncalo’s colleague, arranged the perfect itinerary that included our interests along with their expert suggestions as to what to see, eat and experience. We were extremely pleased! Arriving in Lisbon at different times of the day, we were picked up by John, our driver, who would be with us for our tours in Lisbon. We met Diana, our guide, a delightful young lady who was so very knowledgeable with a wonderful ability to relate information and answer questions. We bonded with John and Diana! On the final half day, we met Mathilda, “Maddy”, who completed our tour in Lisbon; she, too, was a perfect match for our group. The guides and driver that Joana and Goncalo arranged for us made our time in Lisbon exceptional.
Goncalo was also able to arrange tours in ports that we were going to on our cruise. Our time in Porto was well spent with our guide Fernanda and our driver; again a perfect match. Our comprehensive tour of Porto and private tour of Taylor’s wine cellar and port tasting, ending with lunch at a local restaurant, provided a fun filled day. We also had a tour planned in El Ferrol, but due to a change in the ships itinerary, we needed to cancel the tour. We contacted Goncalo and he readily handled cancelling the tour and secured a refund.
Goncalo and Joana’s expertise and wonderful communication made our trip to Portugal one that will be remembered for years to come. Our trip was truly extraordinary!
Goncalo and his colleague Patricia generally were very helpful and gave excellent advice. After several back and forths through email, they provided an itinerary that matched what we wanted (e.g., fewer guides than they typically engage). Their hotel recommendations were all excellent. The few guides they did provide were also very knowledgeable. After visiting Lisbon, we visited Evora, Coimbra, and Porto with a rental car, and the information they provided about the sights in those cities and the drives in between was quite helpful.
Their performance during the trip was marred by a problem with the car rental agency, Sixt. When we went to the pickup location, they did not have our car. We called Goncalo’s office, and the person we spoke to went back and forth with Sixt, which finally decided to drive us to a remote location to pick up a car. As a result of this, we lost half a day of our vacation. We were also told at the end of the rental that, to compensate us for this trouble, we need not return the car with a full tank of gas. However, we soon found that they charged our credit card for the gas anyway, and it took a month and several emails to Goncalo’s agency to reverse this charge. Given this kind of treatment of its customers, Goncalo should not be using Sixt. And when they first got our call that there was no car for us at the pickup location, they should have immediately reserved a car for us at a different car rental agency so that we did not lose all that time.
Response from Wendy:
I want to weigh in here because a lot of independent travelers who rent cars in Portugal encounter problems. For that reason, more and more tour firms won’t arrange Portugal trips for travelers who want to drive themselves around. These firms can avoid headaches and earn more money by having their clients use drivers. Of course, a driver costs much more than a rental car. So we are thrilled that Goncalo remains willing to arrange car rental and resolve the occasional snafu on behalf of his travelers. Typically, Goncalo uses a small, premium car-rental agency that can guarantee vehicles and face-to-face car delivery. That premium option is much more expensive than Sixt, however. For travelers who request the most affordable rental car, Goncalo uses Sixt because of its competitive pricing. He worked hard to get Mr. Weiss a refund from Sixt—and was successful. I sure hope Goncalo continues to put his travelers’ bottom line ahead of his own and continues to arrange affordable self-drive itineraries for many years to come. In the meantime, to avoid the occasional snag caused not by Goncalo but by Sixt’s computer system, I recommend you strongly consider using Goncalo’s premium car-rental option.
Wow what an experience. Although not quite what I thought. My Portugal Trip was to include fine dining hiking biking boating and a complete 11 day adventure from Porto to the Alentejo to the Algarve to Lisbon. Goncalo and Joana did a wonderful job planning my trip and got me into the best restaurants in the country.
HOWEVER, on our first day in Portugal my wife fell and broke her wrist in a museum. That’s when working with Gonçalo really became important. He not only found us a private hospital but totally rearranged the entire Vacation. And I do mean total vacation. New hotels new dates new restaurants new tours everything. I travel a lot and I’m always ready for surprises but usually not of this nature. Again I can’t tell you how fantastic it was to have a knowledgeable team to help me through this challenging vacation. They were wonderful understanding and a needed friend in a foreign country.
We were looking for a 4 day break in Europe while visiting my mother in the UK. Last year we had a great trip to Malta, this year we chose Madeira. Goncalo Correia was the travel specialist chosen by Wendy. He rapidly responded to us and we had a good discussion about our needs. The most important advice was what hotel to stay in. He said we must stay in the Reid Palace hotel and he was absolutely correct. This is a hotel with a tremendous amount of history, a great location on sea cliffs with fabulous gardens and all the amenities you would expect from a modern hotel. It has two outstanding restaurants, the William (one Michelin star) and Villa Cipriani and three minutes down the road is a 2 star Michelin restaurant, the Gallo D’Oro. We had fabulous meals in all three! He also organized two half day trips. The first was a hiking tour along the Levadas with an outstanding guide who was also a great naturalist. The second was a private Funchal tour with a private tasting of Madeira wines with another great guide. We would highly recommend Madeira for a side trip whilst in Europe.
Goncalo and Joana planned a wonderful trip for us. As we are very busy with our jobs and didn’t have the time to research this trip – we left it to the professionals. In two weeks we went to Lisbon, the Alentejo, the Douro Valley and Porto. We asked that we not feel rushed – so we stayed multiple nights in each location. We enjoyed each and every place we stayed, especially the Six Senses Douro Valley. As we were there in the middle of our trip and we spent a whole day just relaxing in the spa and exploring this property. Everything went on schedule with no hiccups. Our driver’s mother became ill and he had to hand us off unexpectedly to another driver.. and it was seamless. Goncalo and his team are highly recommended by us.
Goncalo and his colleague, Joana, recommended accommodations and activities that were spot on for our group of eight. From the terrace of our apartment we were able to watch the fireworks in Lisbon on New Years Eve. The guide they provided, Tiago, was excellent. He knew so much about so many different topics (history, literature, pop culture, sports)—he was a true Renaissance man, as well as having a great sense of humor. We learned so much from him and genuinely enjoyed his company. Goncalo also followed up with us during our trip to see how things were going. Goncalo and Joana were responsive, helpful, and really knew Portugal. Highly recommended!
Goncalo and his team overall planned a wonderful trip for us with some very unique experiences. The absolute highlight of our trip was a visit to Foz Côa for a night hike to the an open-air Paleolithic archaeological site to see the ancient wall etchings. We were with one of the original archaeologists who worked at the site. He was amazing and it was fascinating. We spent 2 nights in the most amazing inn located within the walls of a medieval castle. Unfortunately during our trip, Europe, and Portugal was experiencing one of the worst heatwaves to hit the country in year. At that time we were in Evora which was very inland and VERY HOT! Goncalo and their team were able to make some very last minute changes and recommended some of the most beautiful beaches for us to spend a few days when the temperatures elsewhere were unbearable. They were terrific and were able to change around our itinerary and reschedule things – truly wonderful service. They scheduled a truly memorable hike with incredible views. We loved the hike however we were not prepared with hiking shoes, just our regular sneakers. The trails were very challenging and rocky which was great, just not so great in sneakers with no traction. Our guide on the hike was fantastic. Our guide through Lisbon and Sintra was very knowledgeable, but he had sort of a negative cynical way about him. Our walking tour through Lisbon with him was fantastic. However, we felt that some of the other places he took us to outside of Lisbon were extraordinarily touristy like the castle of Belem (there were ATM machines in the castle!!! and the Pena palace, no historical significance, all reproductions – why see reproductions when the real things is so close by!). Overall I would rate Goncalo and his team an 8.5 and would recommend him to anyone planning a trip. He’s a super nice guy, very smart and his team was lovely and accommodating and provided amazing service and a truly unique experience for us!
In September, a group of 8 family members ranging in age from 19 to 70 spent 11 days touring Portugal and then in doing a partial walk of the Camino into Santiago de Compostela in Spain. Goncalo and Pablo did a faultless job of organizing this trip according to our interests. We wanted to see the important sights, but yet have some athletic activities. We had 3 very athletic people on this trip. I told Goncalo that having excellent, informative guides was very important to us and he delivered. Tiago, our Portuguese guide, speaks perfect English, has traveled to the US and elsewhere, has inexhaustible energy and an encyclopedic knowledge of Portugal. Teresa Oliveira, our guide for the Spanish hike, was also very knowledgeable, as well as fun and extremely accommodating to the diverse needs of our group. Most notable was the way that Teresa and Pablo accommodated a last minute schedule change at the end of our trip. Due to Hurricane Florence, 2 of our group moved their return flights up by a day, 20 hours before flight time. While driving to our hotel, Teresa et al managed to move up all the next day’s activities, ie. guides & private visit, into that afternoon so that the early departees wouldn’t miss out on anything. Somehow they got it done and later Pablo refunded people for the hotels/taxis they didn’t use! That afternoon’s private visit was to Pazo do Faramello. We did a few private visits during this trip, but this was exceptional. Beautiful place, fascinating history, charming host—go if in the vicinity. Without hesitation, I would recommend Goncalo and Pablo to anyone.
We had Pedro and Helder for 2 1/2 days in Lisbon. They were superb. Pedro managed to make changes to our daily itinerary on the spot. Helier was an excellent driver. He outdid himself the evening we went to the Fado performance, guiding us on foot at the end and hoping he would not get a parking ticket!
Pedro is so well versed on all of Portugal and a superb guide. He highlighted the important parts of all the museums and castles we visited and managed the time.
We highly recommend both gentlemen and would pass their names on to anyone.
This trip was to celebrate a special birthday for my husband so I wanted it to be perfect in every way. I’ve actually never used a travel expert before so I wanted to see what value a travel expert could bring. Neither of us had ever been to Portugal and really didn’t know much about the country but decided we wanted to work with someone who would ensure that we saw the best of Portugal. Gonçalo was amazing. He contacted us immediately and asked us what our priorities were. Food and wine were a priority. As well as visiting the major cities, we wanted to rent a car and see the countryside. After a conference call and some follow up draft itineraries, Gonçalo put together an itinerary that included wine tours, local private foodie tours, and day tours. We wanted to learn about Portugal and its amazing architecture and history so Gonçalo hooked us up with incredibly knowledgeable and professional tour guides. Gonçalo took care of absolutely everything, which was exactly what I wanted, and made himself available to deal with any issue that arose. What really impressed me about dealing with Gonçalo was that he was regularly in touch with our tour guides, on the fly, to make sure we were having the best possible experience. The value for me in using Gonçalo was the ease of planning the trip and ensuring that we saw the best of Portugal. It seems that Gonçalo is well respected by all of the hotels that we stayed at. Free room upgrades were really appreciated including an upgrade to a master suite in a 5-star hotel! Nice touch. I would totally recommend Gonçalo for trips to Portugal and Spain as well!
One of the biggest takeaways from our trip to Portugal was how kind, patient and helpful the people we met were. That description certainly fits Gonçalo Correia. From our first phone conversation with him where we talked about the type of things we wanted to experience on our trip, we knew we had the right person to help us plan. He listened carefully and asked the right questions. His patience was certainly in evidence when our original plan for a group of 6 who were thinking of self-driving morphed into just the two of us with drivers throughout our stay. Gonçalo did not miss a beat, cheerfully revising the proposed itinerary. Once in Portugal we were extremely pleased with our guides and our drivers. From arrival to departure, each gave us a great look into their country, its people and its history. Our accommodations were first rate. We especially appreciated our hotels in Lisbon, Evora and Porto which blended history with modern amenities. We were warmly welcomed at each place we stayed and were touched by the notes and goodies from Gonçalo that awaited us. We had a WOW Moment during our trip and it turned out to be just that. While we had hoped to visit a specific Port winery in the Douro, they were fully booked. Imagine our surprise on the morning of our WOW moment when we arrived at a Quinta owned by the same family but not open to the general public. Our guide was “Port Royalty,” a daughter of the family, and our visit was topped off with lunch on the balcony of the family home. A WOW moment indeed! Gonçalo embodies the best of the Portuguese people. We would highly recommend visiting this beautiful country using Gonçalo to plan a trip that will be sure to give you many great memories. He’s a perfect example of what the WOW List is all about.
Goncalo planned a wonderful trip for us. Accommodations were all lovely and relaxing and the restaurant recommendations were amazing at each stop, but best of all the outings and travel guides were excellent! They were all very knowledgeable and made the experience that much more interesting. Despite all the rain that week, we had a wonderful time and would love to go back!
For our Portugal trip, Gonçalo and Joana were extremely flexible and helpful from start to finish. We could not have easily made all the arrangements ourselves. Gonçalos recommendations for hotels and restaurants were excellent. Porto and the Douro Valley were highlights for us and less crowded than Lisbon and Sintra. We had to skip several of the planned activities due to a health issue and Gonçalo handled the changes with exceptional patience. The guides he chose were knowledgeable and friendly and our driver, Jose da Silva, was the best. It is easy to over schedule yourself (we did) so be sure to ask a lot of questions when planning your trip, know your limitations and share them with Gonçalo. I would absolutely recommend Gonçalo.
We contacted Goncalo for our first trip to Portugal, and told him that we were interested in a two-week trip that would provide a taste of the whole country. Along with day trips from Lisbon, he arranged a driving tour from Lisbon to Porto, with interesting stops along the way to the Douro. The arrangements, the guides and the drivers were all outstanding, and the trip was executed superbly.
At the time of our booking Goncalo became newly nominated to Wendy’s travel specialist list. After his incredibly able assistant, Joanna, stepped in, we had immediate contact with her, and she even suggested some appropriate changes (for example, we flew from Porto back to Lisbon instead of taking the train, which made that trip much easier on us). We cannot say enough about Joanna — some months after the trip she even tracked down a package we had mailed from Portugal that had gotten lost in the post!
For the last days of the trip, Goncalo had strongly suggested that we stop at Cascais before heading home. It was an inspired suggestion and definitely one of the highlights of the trip.
Everything on our trip to Portugal was wonderful. Gonçalo Correia did a wonderful job of organizing our trip for 8 people all of whom had different arrival and departure dates. The guides, both in the cities and on the trail were more than excellent. We are a highly inquisitive traveling group and all the guides were fountains of information. We soaked it right up. Transportation connections went perfectly, Our main guide, Tiago, stayed with us for 6 days and was great company. He helped everything go smoothly, taking us from place to place with ease and grace.
If you are planning a trip to Portugal, look no further than Goncalo Correia. This is the third trip we’ve taken using a travel specialist from Wendy Perrin’s WOW List, and each trip has met or surpassed our expectations. Goncalo’s support clearly falls into the category of surpassed, from the moment we started to plan our trip and throughout its duration.
My husband and I travel with another couple, and we wanted to plan a three-week driving tour of Portugal. Goncalo was exceptional from the start: his listening skill are superb. He asked questions to understand our needs, how we like to travel, the types of accommodations we prefer, the experiences we enjoy. The itinerary and travel route he created met all of our needs, enabling us to get a good sense of the various regions and local cultures. Our route took us off the beaten path to villages and areas not overrun by tourists, i.e., the Alentejo region, medieval villages south of the Douro Valley. The accommodations were excellent, with each one reflecting the culture and nuances of the particular region. He understood we have an interest in history and political context and selected guides that were well versed in these topics. An example of understanding our special interests was the visit to a couple of wineries. As we live in the wine country in California, he understood that we did not want wine tasting or winery visits to be the focus of our trip. We asked that he recommend one or two experiences that are a “must,” and he arranged two dining/tasting experiences that were off the chart exceptional.
Every restaurant he recommended was excellent, again capturing the local flavor of the region.
My husband and I lived in Europe for three years and traveled extensively, but this was our first trip to Portugal. Three weeks seemed more than enough time, but upon return, we felt we could have stayed another week: a testament to the beauty, generosity, and warmth of the people and country, and to the wonderful itinerary and pace that Goncalo so exceptionally planned.
As our travel companions said (which echoes our thoughts): “we are over the moon—one of our best trips ever”.
Great job, great trip, can’t wait to go back!
Thanks to the knowledge, experience, planning, and outstanding logistics management by Goncalo and his Spanish colleague Pablo, we had a spectacular 21-day trip to Portugal and Spain. It was everything we could have wished for. Each venue was interesting, enjoyable, different, and memorable. Highlights included Lisbon, Porto, Sevilla, Granada, and Cordoba, but we also enjoyed Coimbra, Evora, Cadiz, Ronda, and other venues.
The quality of Goncalo and Pablo’s selected guides was exceptional. All were knowledgeable, responsive, personable. The guides in Lisbon, Granada, and Seville were especially impressive. All the guides were responsive to our needs and wishes and helped us understand the surprisingly complex history and uniqueness of the sights we visited. Not surprising, the Alcazar, la Alhambra, and Mezquita will be memories for a long time to come. But less well-known venues such as the cork markets in Evora and the white-washed village of Grazalema were also enchanting.
All the drivers were well-dressed, professional, and courteous. The cars were clean and terrific. The high-speed AVE train from Cordoba to Madrid was terrific, a great choice.
We enjoyed all the recommended hotels. The Posada in Lisbon was terrific. We were so very happy we chose to stay at the Alfonso XIII in Seville. It was a highlight, wonderful in every way. The Parador in Cadiz was remarkable and our junior suite fabulous. And we were so very happy we had successfully attained reservations at the Parador de la Alhambra in Granada. It met our high expectations driven by feedback from friends. In general, the hotel breakfast buffets were outstanding… the pasteis de natas and churros with chocolate were favorites! We were also greatly pleased by personal greeting notes at each venue.
Food and wine are highlights in Portugal and Spain. We had many wonderful meals based on Goncalo and Pablo’s recommendations. The Rabo de toro stew and various suggested soups were delicious. We also really enjoyed the chosen Fado restaurant.
In terms of special arrangements, we found the boat cruise and the winery in the Douro Valley especially enjoyable. The boat Goncalo chose for us was exceptionally nice and the winery lunch delicious.
One anticipated challenge for Bill involved the omnipresent cobblestones and sometimes steep grades. Thanks to heads-up from Goncalo and Pablo, accommodating guides and drivers, along with his walking stick, enabled Bill to walk almost everywhere.
In summary, we were very pleased with Goncalo and Pablo’s suggestions, patience, and responsiveness in addressing our many questions during the planning process. They learned our wishes and needs and delivered a great trip. We also felt very good about the cost of this trip relative to the quality and pleasure we experienced.
We traveled to Portugal and Azores in September 2018 for two weeks. Goncalo provided a fine itinerary that met all our of our expectations. He listened to our pre-planning interests and crafted a travel plan that that was as smooth as the best Douro port wines.
During the trip, a minor change was needed: my email request to Gonçalo was acknowledged and implemented in quick order. Towards the end of our trip in Azores, a problem with the rental car (clutch failure) developed on a remote road on San Miguel, an email to Gonçalo brought about a quick resolution.
The service he provided was excellent and reasonably priced.
We loved our trip and had a great experience working with Goncalo. We were in the middle of an international move, job changes, and renovations and he was able to seamlessly take our feedback and interests and create an amazing tour. The hotel recommendations really saved us from spending more money on worse experiences. There are way too many options in the Algarve and he was able to expertly navigate us to the best ones. The final hotel we visited was absolutely magical and so off the beaten path, I do not think we would have been able to find it ourselves. The meal recommendations were also extraordinary. Overall, we had a great, relaxing trip without having to lift a finger!
Goncalo arranged a family trip during the summer of 2018 to Portugal. Our family includes 4 adult-ish children (21, 21, 18, 18) with diverse interests and needs.
Gonçalo was a good listener — he listened to our requirements and concerns, and went out of his way to address them in a way we felt was appropriate and thoughtful, giving us a lot of confidence. (For example, we had one son meet us later in the trip, and Goncalo arranged for an airport pickup and early arrival at the hotel so he could comfortably wait for us.)
He created an itinerary that matched our interests: starting in the Algarve with a terrific resort, time in Obidos in an unusual and cool hotel with several good day trips and a *terrific* guide; a unique visit to a sea urchin farmer and a walk around the traditional village, and several fun days in Lisbon.
Goncalo created a trip with something interesting for everyone — activities for those that wanted something more active (e.g. biking through the countryside of Evora, with stops at a vineyard), resort/beach time for those that wanted to relax (and a perfect alternative to those in my family that didn’t want to go scuba diving), and some really unique experiences (sea urchin farm, Jeronimos Monastery after hours, LX factory.)
All went very smoothly, and Goncalo’s team in Portugal was available to help — for example, we almost missed our connecting flight from Lisbon to Faro, and they were ready to help with alternatives, re-arranging transportation, etc. if it was needed.
We would certainly recommend Goncalo and his team for other family travelers.
Gonçalo and Joana did an amazing job organizing our trip to Portugal in less than six weeks. The private transfer from the airport to the private tours through Lisbon, Sintra, and Evora were fantastic. The driver was so friendly, as was our tour guide Vanessa. They were both a wealth of information.
My husband and I headed to the Alentejo in a rental car that was delivered right to our hotel. Gonçalo and Joana arranged for a GPS and driving directions for us. Our stay at the recommended resort (beautiful farmhouse in the middle of a vineyard) located in the Alentejo was nothing short of fantastic. We had a reservation for a wine tasting at a winery other than the one we were staying at. My husband and I thought the reservation was made at the winery on the property. We were contacted by Joana just an hour after the appointment time. We explained what happened and she was able to get a refund.
We then headed to the Algarve and stayed at a beautiful 5-star resort. They made a dinner reservation for us at the Michelin two-star restaurant on the property. When we arrived for dinner, we were told that our travel agent had not made a reservation. We contacted Joana. She solved the problem the next morning. The resort had made the mistake of booking us at a different restaurant on the property. After Joana’s persistence, they fit us in the next night.
We ended our trip in the Algarve with a 45-foot catamaran loaded with two kayaks. Our captain took us on a private cruise to the caves where his assistant led us, via the kayaks, on a tour through them. This was the pinnacle of our stay and one which we could not have arranged on our own.
Lastly, we very much appreciated Gonçalo and Joana’s specific restaurant recommendations (and they, of course, made the reservations for us) in all of the different areas of southern Portugal that we toured.
We would highly recommend this team of experts, and we are looking forward to working with them again.
Both Gonçalo and Pablo did an amazing job planning our trip. From the very first day when we were upgraded to the Bette Davis suite (they knew she was my idol) at the Maria Cristina hotel in San Sebastian to all the wonderful eating and drinking experiences they set up for us. Some of the highlights were a beautiful sail down the Tagus to Lisbon, a private eating club experience in San Sebastian and another amazing suite at Reid’s Hotel in Madeira.
When a friend of ours was injured on a bike trip we took in the middle of our vacation, Goncalo switched all our reservations around so that we could stay in Porto near the hospital for a few days. He canceled several hotel and activities at the last moment and we didn’t have to pay for any of it.
We are SO happy we booked our honeymoon through this team. We had Pablo Calvo and Goncalo Correia as our planning team. We did not reach out to WendyPerrin.com or begin planning our trip until the first week of March. Pablo and Goncalo set up a conference call at a time when all four of us could connect. We spent nearly an hour on the phone discussing our wants, past experiences, tastes, and etc. I also have an email stream of 75 emails working out the details and asking questions during the process. The team was excellent with communication and making sure we were delivered a valuable experience.
The itinerary and game plan they put together could not have been matched. We initially said we wanted to visit either Madrid or Barcelona, Spain and then Porto, Portugal. The team was able to put together a trip that included 3 days in Madrid (including a full day excursion to Toledo), 3 days in Barcelona, and 4 days in Porto (including a day excursion to the Douro Valley and a half day in Guimaraes), tapas and tavern tours, private walking tours, personal transportation, prepaid entrance fees and reservations, cooking experience, boat cruise, wine tastings, proper hotels, train tickets, and I am sure I am leaving something special out. We hit plenty of history, culture, food, and drink.
The trip went off without a hitch. Reservations and timing of events were seamless and perfectly positioned. The local guides were so helpful to kick off each city. We would have never known to do some of the activities and excursions that were put into place for us. The rough draft bid was around 20% higher than our initial budget, but we worked together well to alter some of the activities without compromising the experience. They warned us that they would go with the full options and best experience they could provide, and then could work it down a bit if we could not swing it. This was a special trip for us, so we wanted to know what a top-level experience would cost, and we were comfortable with this approach. Like I said in the previous paragraph, they were great with communication, and did a good job of working with us through all concerns, questions, and needs.
Utilize one of these teams! We cannot “stress” the lack of “stress” involved in planning the trip with the team. We have spent time in Asia, Africa, and Europe before, along with tons of domestic travel via long weekends. The local guides were a great way to kick off each city. They gave a great “lay of the land”, with plenty of stories of both local history and current events. The team does a great job of learning about you and putting together the best layout for your tastes. They leave no stone unturned. I suggest asking for as many options as possible to find out what you would like to do. Like I mentioned in an earlier paragraph, we exchanged 75 emails and spent an hour on the phone to arrive at our final 10 days, 5 city adventure…. totally worth it!
Knowing the most important/enjoyable activities and sites, understanding the timing and effort needed at each, hotel and transfer accommodations, there are so many different points that the team performed better than we could have on our own. The drafts/proposals were easy to sort through, and we appreciated the printable version to keep on us throughout the journey. It was also very helpful to forward on to family members for their information (and flight numbers, hotel contact, etc).
Overall we were just well taken care of; it was very appropriate. The great communication did not end when we started the trip. I had multiple questions during the journey that were answered ASAP by the team. They were a great resource before and during. As you can tell, we are satisfied. We are very thankful for everyone’s efforts towards creating and maintaining a great honeymoon.
Several things distinguished this trip from all others I have undertaken using one of Wendy’s trip specialists. We traveled with a 1-year-old. I knew this meant a lot of consideration had to be given to where we stayed, how we traveled and what we did. Goncalo scored on all aspects. Goncalo has a child close in age to our Oliver and knew how to plan a trip that would include a small child. First, he selected a family-friendly hotel in Lisbon — Martinhal Chiado Family Suites — in the trendy and convenient Chiado area. We opted for a 2 bedroom apartment with full kitchen and washer/dryer. What a perfect choice this was. The apartment was great–comfortable and spacious with amenities we were grateful for in staying 4 nights there. It also had great breakfasts and a kids’ playroom. Second, when we did a full-day trip to Sintra, though my daughter wanted to see Pena Palace (I’d been to it on a previous trip), he suggested instead that we go to Quinta da Regaleira and Convento dos Cupuchos, which were both interesting and much easier to navigate with a small child than Pena Palace would have been. The weather cancelled our planned lunch picnic but no matter; the restaurant he and our personable and knowledgeable guide selected were just right. Goncalo had lots of nice upgrades for us. He personally conducted our walking food tour on our first day in Lisbon educating us about Portuguese foods (and drink) taking us to great places I’d missed entirely on my earlier trip to Portugal. When we departed Lisbon for Coimbra on our way to the Douro Valley, our car was delivered to the hotel and turned out to be a major upgrade from what we’d rented (and lots more comfortable). I was particularly grateful since I was in the backseat next to Oliver in his car seat. Our hotel in the Douro Valley was wonderfully located, our rooms were very spacious, and the private boat for our morning cruise on the Douro River was spectacular. So much nicer than I’d expected. The wine tour he’d chosen for us was the best I’ve ever done. We learned so much about the port wine industry and tasted the best (and most expensive) port wines I’ve ever had. His suggested stop on our way to Porto at Guimaraes, which I’d never visited, was spot-on and we had a great time with Oliver clambering all over it. When we had trouble getting to our hotel in Porto due to road closures, a call to Goncalo got us navigated right to it while he stayed on the phone and then got us to the luggage drop off and parking. Our guide in Porto was terrific. Suggesting we take the train back to Lisbon instead of driving also proved to be the right call, as did a last night back at the same hotel in the same 2 bedroom apartment.
In short, I can’t speak highly enough of Goncalo. This is not the trip I would have taken (or had him design) if it had just been my husband and me but it was perfectly designed and executed for travel with Oliver who not only turned 1 in Lisbon but learned to walk during our time in Portugal. Trip specialists who really listen and craft trips to meet clients’ desires — and sometimes needs not even recognized by themselves ahead of time but anticipated by the specialist — is why Goncalo is the 13th of Wendy’s specialists I’d used.
Goncalo listened very well during our pre-trip planning and then executed our itinerary based on our preferences. Goncalo did add value because not knowing the country makes it hard for us to decide which cities/activities/attractions are of interest. We gave an overview to Goncalo of what we liked and he then directed us exactly to what we liked. He was spot on.
The only thing I would recommend to make the experience even better is to include driving directions from point a to b in the itinerary, or a printed map. We used google maps and road names and directions are not accurate in Portugal. We had quite a bit of difficulty finding the different hotels mainly because of the medieval cities they were located in and remote areas off the grid.
We’re here in the airport in Portugal and even before we got home, we wanted to RAVE about Gonçalo. He absolutely belongs on your WOW List.
Although we had a few hiccups getting the trip set up (I think the hotel canceled after Gonçalo had already made the reservation, causing him to have to scramble the week before we left), the trip itself has been as flawless and lovely as we ever could have hoped. Traveling with a toddler overseas is not always simple, but he arranged the perfect balance of activities and guides to meet everyone’s interests. He paired us with super smart, kind, and engaged guides who paced things well for our little one and still made sure we saw much more (and more authentic) than a traditional “tourist” trip. He also set up seamless transfers and made the rental car as easy as we’ve ever encountered. The hotels he picked were some of the most lovely and friendly we’d ever stayed at, including a small inn in Alentejo that felt like we were staying at the country house of a dear friend.
In short, he put together a fabulous trip and we’re big fans of him, and of your service for connecting us to him.
Thanks ever much.
Excellent travel specialist for Portugal. Set up outstanding experiences. The private guides were very knowledgeable, professional and personable. The drivers safe & courteous. Would highly recommend.
Our guide (Sophia) and driver (Manuel) were very knowledgeable and responsive. The guide, in particular, discussed our interests, adjusted our itinerary, and provided detailed information throughout the day.
Our key goal was to try to track down some family history from Estoril during 1940. With limited information, Sophia made a special effort to track down the general location and history we were seeking. Together, we were able to identify the specific site we were looking for—a truly special experience for us.
The rest of the day was enjoyable and informative and tailored to our groups abilities, including Cabo de Roca, a coffee break, and some key sights and history in Lisbon, not to mention, a taste of Pastéis de Nata (custard tarts) and Ginjinha (the local cherry liqueur).
Gonçalo provided excellent advice and guidance to us as we planned our trip to Portugal. From the initial phone call, he asked the right questions, and his suggestions were spot on. We took his advice and opted to rent a car in Lisbon to travel to the Douro Valley and finally on to Porto. It was definitely the right decision. The wine tours and lunch that he arranged were lovely – particularly the one at Quinta do Crasto. Portugal is a wonderful travel destination if you want to catch your breath, not be inundated with tourists and enjoy a relaxed pace. We would not hesitate to use Gonçalo again.
Wendy calls it the “WOW” list for a reason. Gonçalo Correia and his team crafted the trip of a lifetime for my new husband and I. We worked with Gonçalo while deep in wedding planning, and he was extremely patient and responsive with us throughout the entire process, making our 19-day December 17/January 18 Portugal honeymoon the light at the end of the tunnel. I spoke with Gonçalo over the phone to kick things off, describing our interests and the cities we were wanting to visit. He was super kind and honest, letting us know what would be closed or perhaps unsafe to reach during the winter, but providing comparable options in other regions. We received the most well thought out and organized itinerary from him. It was the perfect balance of must-sees, off-the-beaten-path suggestions, and open days to relax and explore.
Over the course of the trip, we stayed at four properties, three of which were booked through Gonçalo (one was through my job as I work at a hotel company), and boy were we treated like royalty. The properties were not only extremely gorgeous and in prime locations, but we were upgraded to suites at each of them because they knew it was our honeymoon. We were also left various treats in our room on multiple occasions at each of the properties. To this day, we’re still talking about it! It was very important to us to be able to experience Portugals wine regions as its our favorite wine to drink at home. Gonçalo arranged for three private tastings and tours for us, including a very special morning at Taylors in Porto. We slept in that morning and had 5 glasses of Port wine for breakfast. Cant complain! :) To explore Lisbon and Porto, Gonçalo arranged for private tour guides to show us around in style. Ana and Tiago were quite possibly two of the nicest people we’ve met and they knew their stuff. By the end of our tours we felt like old friends. For the sheer length of our trip and all that we did and indulged in, we felt that the prices were incredibly reasonable. Now were aching to go back — we experienced a sampling of the country via this tour, from Vidago all the way in the north, to most of the Algarve region in the south and Lisbon, Porto, Fatima, Sintra, and Coimbra in between. We will absolutely be consulting Gonçalo and his team again for years to come. Portugal is a very, very special place, and we have Gonçalo to thank for showing us the best of it. A++++
Goncalo immediately contacted me via email, then set up a skype call to discuss our desires in detail. Came back with an excellent plan in the price range we had discussed. The details sent in advance were very complete. The hotels he chose were excellent. The tour guides, especially Tiago were outstanding–so knowledgeable on every facet of Portugal culturally, historically, architecture, food, etc. Goncalo called several times during our trip to inquire if all was well. There was absolutely no problems, surprises or disappointments. I would recommend highly. And Portugal is beautiful.
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I so enjoyed working with Goncalo. From our first conversation, I felt that we were in very capable hands and that he would put together memorable excursions for us and we were not disappointed. He was very engaging and from the results of the tours that he put together for us, a very good listener!
We were on a cruise with a finite amount of time to explore Madeira and Lisbon but wanted to get an overview of both cities and see as much as possible. Whenever we travel to a new city we love to get an overview of the city, it’s culture, how its citizens live and its politics.
Our first stop was in Madeira (Funchal). Our guide for the day was Maria, who was fantastic!
She suggested that we start our tour in Madeira with a ride on the cable car to Monte and we are so happy that she did because it gave us these fantastic views over Funchal.
She met us at the top and from there it was one wonderful experience to the next. After walking around the beautiful Monte Palace Gardens we visited the Church of Our Lady of Monte and then proceeded on to the charming fishing village of Câmara de Lobos, where soccer player Cristiano Ronaldo is much revered as he grew up just a few miles from here. We stopped at the legendary Number 2″ where we, of course, indulged in the local drink, Poncha.
We drove along the beautiful coastline and into the countryside taking in the beautiful views.
We enjoyed a wonderful lunch of local fare with Maria at restaurant Adega da Quinta. Perfect! Overall, a very fulfilling day.
Our next stop was in Lisbon. Goncalo suggested that we do a walking tour of the city which was the perfect suggestion. Our guide, Rita, was terrific and very knowledgeable. We met her in the center square in Lisbon and began our wandering, but very focused tour of Lisbon. It was perfect for us because we tend to be freelancers when we visit new cities. While it was obvious that Rita had put together a very focused day for us we knew that if we wanted to veer off from the preplanned schedule, that would not have been a problem.
We ended our tour at Café Lisboa for lunch, which was perfect. Also, a day in Lisbon would not be complete without a stop at Confeitaria Nacional for custard tarts. This is not to be missed but be aware they are addicting!
We are so pleased with the itinerary that Goncalo put together for us and without question, we will definitely work with him again.
Goncalo Correia was a pleasure to work with and I look forward to using his services when I return to Portugal! This year I was spending Christmas abroad and away from family and decided to treat myself to a trip to Lisbon, a city I’d not yet visited. I usually plan travel on my own, but wanted to be sure that I didn’t make any mistakes with respect to operations and availability of things due to the holiday. So I contacted Goncalo for his guidance and expertise. After a quick phone discussion about my budget, preferences for accommodations, and what I was seeking to get out of my trip, Goncalo came up with suggestions for me that I hadn’t considered. The proposal was well within my budget and reflected the fact that he had clearly understood what I was looking for. There was no pressure to book the trip and no pressure to agree with his suggestions. Goncalo was timely with communication but did not make a hard sell, which I appreciate. After forwarding a trip proposal, which included a suggested itinerary and details of the trip, Goncalo was patient in waiting for me to make a decision. Once I had time to consider the proposal and do my own research, he was receptive, flexible, and accommodating when I requested revisions. All costs were clearly spelled out and payment was easy (and could be made in a variety of ways). I immediately received a receipt of payment along with an itinerary and handbook with information and tips regarding Lisbon and Portugal. At the end of the trip I was provided a final invoice for my records (which matched the prior invoice that I paid) and just after the holidays, Goncalo was in touch seeking feedback.
Goncalo ultimately booked me a hotel room in Lisbon and one in Cascais, on the coast, as well as private transfers between the cities and then back to the airport, and reservations for dinner my first night in Lisbon. Both hotels exceeded my expectations and I was told by the porters in each hotel that I would be staying in “the best room of the house”. The staff at both hotels were exceptionally attentive and responsive. I stayed in a small suite on the top floor of a beautiful, boutique hotel in Lisbon and then in a sea-front room with private set back balcony and gorgeous views just a short walk from the center of Cascais. Sweetly, a bottle of Moscatel wine and a bottle of Porto, respectively, were waiting in my rooms, courtesy of Goncalo.
The private transfers that were arranged were timely. Both drivers were courteous and drove safely. The cars were impeccably clean and comfortable. I had initially thought I might use public transportation to get between cities and back to the airport. Goncalo had proposed the private transfers and after some thought, I decided to treat myself. I am so glad I did as I had spent the previous 6 months doing a lot of traveling around the EU doing all the planning on my own. It was relaxing, comfortable, and convenient. And, because Goncalos proposal was well under my budget, I had no guilt splurging (the transfers were reasonably priced for what they were, but I don’t generally “allow” myself such luxuries when traveling).
The restaurant in Lisbon was also terrific. It was super buzzy and busy, clearly a favorite with locals and required a reservation. With all of the choices in Lisbon, I am confident that I would never have found this restaurant had it not been for Goncalo’s suggestion. The service was great and the food was outstanding. Even better was that it was a short walk from my hotel.
In sum, I would highly recommend getting in touch with Goncalo if you are visiting Portugal. The entire process was easy and the trip he planned was perfect and surpassed anything I could have planned myself after hours of research. Prices as quoted, flexibility and responsiveness with personal touches. A real pleasure.