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Chris helped our family of 5 plan a fabulous and memorable trip in Iceland. We literally hit the ground running (the flight over is too short to get any significant sleep). I was concerned about the amount of activity planned right after landing but Chris was right that we would just feel “a bit hungover but it would be fine.” He had rented us a large SUV with a wifi router, which was key for being able to use our phones and navigate around Iceland. We loved hiking to the hot springs and then eating lunch while soaking. Highlights of the week were that first hike, ATVs on the beach, the ice cave tour and driving around Snaefellsness Peninsula. Unfortunately we had to cancel kayaking in the iceberg lagoon because of high winds. Chris was very accessible during the trip, whenever I texted I would get a reply right away. Also when we hit a roadblock (literally — the road was closed because of wind), Chris suggested an alternate activity until the road opened again. He also had restaurant suggestions for us throughout the trip. If you like to have every little detailed planned in advance, his style might not be for you. We did not receive our final trip packet until a few days before we left. It seemed rather old-school to have this heavy printout trip packet to lug around. While the printed pictures are lovely it was laid out in kind of a confusing way — a succinct, detailed itinerary would have been preferred. Also would have liked to get that by email well before our departure so we could have done more learning about our destination before we left. All in all though, it was a terrific trip!
Rainbow over Copenhagen. Photo: Lynn Herrick
Just back from Denmark! We rarely travel to Europe in the summer because of the heat and crowds, but we needed to be in Berlin in mid-July this year and wanted to add a week to another destination prior to reaching Berlin. Denmark was the PERFECT choice. Not too hot (even chilly some days!), reasonable crowds, not too expensive, and very enjoyable. Mads arranged our trip for us and he made it very easy. We did not mind driving in Denmark, so he arranged for a private car and put together an itinerary that gave us a flavor of the country. Our college-age kids traveled with us and there was enough to keep everyone engaged. We loved, loved, loved Copenhagen. Our hotel was in the middle of all the action and the city is extremely walkable and public transportation easy to navigate. Our first morning in town was our WOW Moment, and it was perfect. We sailed (electric boat) around the city with a private tour guide and lots of fun snacks. It was a great introduction to the city and the guide gave us lots of ideas for the rest of our trip. We traveled to several cities after Copenhagen, visited castles, stayed at an inn that has been hosting guests since 1744, learned all about Hans Christian Andersen, visited museums, enjoyed a ferry ride, and stayed in a charming Danish seaside town with a great spa. We finished the trip with one more fun night in Copenhagen and stayed up late, as the sun seems to last forever. The only part of our trip that was frustrating was the voucher system that really did not work well, but hopefully, with the feedback we provided, Mads and his team will update that system! Highly recommend Mads and Denmark for a special summer trip.
Due to problems with a previous agent, we had our first conversation with Mads two months before our Icelandic adventure was set to begin. It was in the few first minutes that Mads noted that he is turning customers away, as Iceland is sold out. Obviously freaking out, he quickly added, for Wendy and Brook VIPs, I have rooms/cars/guides. Across multiple calls, in a week, he hit our budget and planned our trip. It was amazing. What our first agent couldn’t do over six months, Mads did in six days…
This trip was to celebrate my birthday. Mads arranged for dinner at the best restaurant in Reykjavík (a pull I couldn’t make on my own), surprised me with not only birthday gifts but a full hotel property upgrade AND his insistence of an adventure activity (snowmobiling) gave my wife her favorite part of the trip. My favorite part? The WOW Moment at the Blue Lagoon, thank you Wendy & Brook, never had a floating massage before…drifted to relaxation.
Mads showed that he genuinely cared about me and my wife. Every person he arranged for us to encounter mimicked his tone, his care and his expertise. There was no promise unkept, communication was seamless and he was always present without being overbearing. Great trip.
Just back from Copenhagen. Mads was very helpful in planning my short trip. The hotel in Nyhavn was perfectly located with a view of the water. The restaurant suggestions were on point. The private walking tour with Sophie was very educational and enjoyable. National Museum was a great place to learn the history. Renting bikes is definitely the way to get around, as well as walking.