Tag Archives: miles

Here’s Why Your Family May Want to “Pool” Your Airline Miles

More and more airlines are allowing passengers to “pool” their miles in a shared account. What does this mean? It’s a quicker path to award tickets, particularly for families. If two parents and two kids each have 15,000 miles in separate accounts, those miles aren’t particularly useful. But a combined pool of 60,000 miles can probably cover at least one person’s flights on the family’s next trip.

Here’s how it helped me snag two free seats: My husband and trumpet-playing son are headed to a trumpet conference. By pooling the mileage they had collectively earned on past United flights, we were able to accumulate enough miles to cover this trip. Airlines that don’t allow mileage pooling extract hefty fees when you don’t have quite enough for an award ticket: You must pay either to “gift” miles to someone else or to buy the extra miles you need.

In this case, my husband and son each had enough miles for one ticket, but purchasing their flights separately would have required identifying my son as an unaccompanied minor—even though his dad would be on the same flights under a separate ticket—and it risked having their reservations rebooked separately if anything went wrong. So pooling their miles provided additional benefits to make their travel smoother.

United is the latest airline to adopt mileage pooling, but a bunch of other airlines already have this system in place, from JetBlue and Hawaiian to British Airways and Emirates. The rules of who can pool mileage and how to do so vary by airline, but I can tell you that United’s process takes several days—you have to wait 72 hours after you join a pool to contribute or redeem miles, and there’s an additional 24-hour waiting period between when you transfer miles into a pool and when you can use them to book a flight. By the time I jumped through all those hoops, the miles required for the flights I wanted had gone up, so I had to add more miles and wait an extra day. But it was still preferable to shelling out more than $600 for the flights; next time I’ll make sure our pool has more miles than what’s needed for the flights I have my eye on, in case the required redemption amount goes up in the interim.

So now that it’s easier for your family to redeem your collective frequent-flier miles, where do you want to go? If you know when you can travel, check out our favorite destinations by month. You’ll also find inspiration in our travelers’ reviews of their best trips, organized by traveler type, trip theme, destination, and more. If you’d like our advice on where to go, click the black button below.

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How to Get More For Your Miles and Points in 2023

You could be saving thousands of dollars on better award flights and nicer lie-flat seats in premium cabins. Gary Leff, the miles-and-points genius who writes View From The Wing and founded Book Your Award, shared how in our WOW Week 2023 Travel Talks. Watch the video, and read the top takeaways below, for dozens of tips for maximizing your miles and points. Gary recently merged Book Your Award into Point.me, a new service with great tools for do-it-yourself search for award seats. Check it out!

5 top takeaways

Know which airlines have the most award seats.
For international trips, especially in business class, there is often not much availability on U.S. airlines. You’ll find many more award seats available on those U.S. airlines’ international partners.

  • Air France, for instance, flies to numerous U.S. cities, and it’s easy to transfer credit-card points to Air France’s mileage program. (Air France is a partner of Delta’s, but it offers a lot more award-seat availability to people using Air France miles than to those using Delta miles.)
  • Singapore Airlines (a United Airlines partner) releases business-class seats reliably a year in advance. It’s a great way to get to Europe and Japan. You can transfer credit-card points to Singapore Airlines, and you can also frequently use Alaska and Air Canada miles, even though those seats likely will not be bookable using United’s miles.
  • Qatar Airways (an American Airlines partner) has one of the best business-class products in the world, and it reliably releases award seats about a year in advance. It’s a great way to connect through the Middle East and Africa.
  • There are specific routes that have a lot of award seats too. Ultimately, it’s airlines that have too much capacity that offer award seats at a good value. And certain airlines may be flying to the U.S., or to a specific city, for a reason other than demand. Emirates, Etihad and Qatar all fly to Dulles airport in Washington, D.C.—because they believe it’s important to serve Washington, D.C.

You can often get the same seat for fewer miles through a foreign airline’s program.
Numerous foreign airline programs sell the same seats for less. For instance, you can sometimes book Delta business class for a quarter of the points if you book it through Virgin Atlantic’s mileage program. Turkish Airlines charges just 7,500 points each way for a domestic United flight in coach, and 12,500 points for United business class (including Hawaii). United charges three times as much for their own flights! (Citi, Capital One, and Bilt points all transfer to Turkish Airlines.) You can book Iberia business class between the U.S. and Europe starting at 68,000 miles roundtrip when using Iberia’s miles. Booking those same seats through American Airlines AAdvantage would cost 115,000 miles.

When you can, collect credit-card points (that you can transfer to your choice of airlines) instead of miles with just one airline.
It’s better to have American Express points than Delta miles, for instance. That’s because American Express points transfer to Delta plus additional airlines. Similarly, it’s better to have Chase points than United miles. You want points that can be transferred to whichever airline is offering the best deal on available seats for the trip you want when you want it. As mentioned above, Air France offers better availability to travelers using Air France miles (that they got by transferring credit-card points to Air France) than to travelers using Delta miles. Similarly, Singapore offers better availability to travelers using Singapore miles (that they got by transferring credit-card points to Singapore Airlines) than to travelers using United miles.

Award tickets are easier to get than upgrades.
The conventional wisdom used to be that the best use of miles was to upgrade paid tickets. Nowadays, however, upgrades are tougher to get than awards. That’s because it’s easier to get award seats on partner airlines. By contrast, if you try to upgrade, you usually end up waitlisted, and if you don’t have top elite status with the airline, you’ll be at the bottom of the list.

Because U.S. airlines now allow free cancellation and redeposit of mileage, you can book a “worst case scenario” itinerary and then work to improve it. United, Delta, and American no longer charge fees to cancel an award ticket and redeposit the miles. So, if you can find an itinerary that will do, lock in the trip. It may not be perfect, but it lets you lock down the rest of your travel. Now you have all the time between booking and departure to go back and search again for awards, and if you find something better, consider a change; there will be no extra fees to do it.

 

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Fly Smarter in 2023: How to Get the Best International Flights, Seats, and Fares

What should we expect from airline travel in 2023? Will airfares keep rising? Which parts of the world will be the best value to fly to? When should you book your summer flights? Airline expert Brett Snyder, founder of Cranky Concierge, joined our WOW Week 2023 Travel Talks on January 24th and answered all of these questions and more.

In a hurry? Start the video at 2:55. No time to watch the video? Here are a few takeaways:

  • Airfares will remain high, but there will be some pockets where deals can be found.
    One region to watch for deals is Southeast Asia. That’s because, as Chinese airlines start flying to the U.S. again, it will create a flood of capacity on flights from the U.S. to China and beyond to Southeast Asia (meaning, there will be more connecting options to get to Southeast Asia.)
  • Don’t wait to book your international flights for peak summer travel.
    Big international fare sales for the peak summer period are not likely. If you’re planning summer trips to popular places such as Italy, book now (if not yesterday). For fall travel, it’s okay to wait until spring break or even toward early summer to book. (That’s because fall isn’t as busy as summer, so you aren’t fighting for scarce seats in the same way that you are for summer. You can wait longer and not have as much of an issue.)
  • When booking a domestic connection to an international flight, leave yourself wiggle room.
    Last summer we saw many missed airline connections, and it could happen again this summer. If you’re nervous about missing a connection to an international flight, book a longer layover. If you’re really nervous, book an overnight at the connection point. But be ready for schedule changes to occur. Schedules are fairly firm into spring break right now, but after that, they are not.

Links to Useful Resources

New Nonstop Flights To Make Your Travels Easier in 2023

Where Everybody’s Traveling in 2023: The 10 Most Popular Countries For WOW Trips

Smartest Airports for Making Connections

How Never to Wait on Hold with Airline Customer Service Again

Best International Stopovers: Two Trips for the Price of One

Private Jets: The Safest Option, and More Affordable Than You Might Think

The 2023 WOW List of Trusted Travel Experts

Where To Go When: Ideal Destinations For Each Month of the Year

Winter Is Europe’s Secret Season

Countries with No Covid-Related Entry Requirements

The Countries That Are Open to U.S. Travelers and How to Get In

The 10 Most Popular Countries of 2022 for WOW Trips

WOW Week Travel Talks

 

Be a smarter traveler: Sign up for Wendy’s weekly newsletter to stay in the know. Read real travelers’ reviews, then use the black CONTACT buttons on Wendy’s WOW List to reach out to the right local fixer for your trip.

Air Travel in 2022: Best Flights, Fares, Miles, and Seats

Is there any affordable airfare anywhere in the world this year? And, if so, where? Air travel watchdogs Brett Snyder, founder of Cranky Concierge, and Gary Leff, founder of View From the Wing and Book Your Award, reveal what you can expect from airlines and airfares in 2022: when to buy your tickets, how to choose the safest flights, where to find business-class bargains, how to get the most value for your miles, and much more.

 

Read more

New Nonstop Flights To Make Your Travels Easier in 2022

When Is the Best Time to Buy Airfare This Year?

When and Where to Use Your Airline Miles This Year

Best International Stopovers: Two Trips for the Price of One

The Best Credit Cards for Travelers

Private Jets: The Safest Option, and More Affordable Than You Might Think

Getting a Covid Test Abroad is Easy

5 Testing Tips for an Easy Return Flight to the U.S.

How to Get a Quick Covid Test for Travel

Traveler Reviews of Pandemic Trips Arranged by WOW List trip-planning experts

 

 

travel planning with a credit card passport map and phone on table

The Best Credit Cards for Travelers

Whether you’re actually traveling or working your way toward a trip, the right credit card can be a big help in getting you there.

There are three things that rewards credit cards can do for you, and it’s important to know why you’ve taken a particular card, and to use it accordingly.

Some are best for the initial bonus miles. They’ll give you a ton of points for taking the card, but there’s not really a reason to keep the card after you’ve earned the bonus.

Some are best for ongoing spending. They reward you with valuable points, and lots of them—bonuses for spending on travel, dining, groceries, and the like.

Some are best for the valuable perks. If you fly an airline a lot but not quite enough to earn elite status, the airline’s co-branded credit card will give you many of the same perks, such as priority boarding and free checked bags. Still others get you lounge access or special discounts on airfare. You want to carry these cards, but you don’t necessarily want to put spending on them.

The Chase Sapphire Reserve Card became the ‘it’ card on the market when it launched three years ago with a 100,000-point sign-up bonus, though that’s been dialed back to a still-generous 50,000 points. Ongoing spending is rewarded generously with triple points on travel and dining. The points can either be used to purchase airfare directly at 1.5 cents in value per point or transferred to a variety of airline and hotel frequent-flier programs. And though the annual fee was just increased to $550, the card’s perks are still generous: a $300 travel credit, credit of the application fee for Global Entry, TSA PreCheck, or NEXUS, and a Priority Pass Select card with unlimited visits and privileges for two complimentary guests each time, providing lounge access in over 30 U.S. airports and to about 1,300 airport lounges around the world. In terms of travel protections, you’ll get primary collision-damage coverage when you rent cars, along with coverage for lost bags and long flight delays (something Citibank cards lack), and there are no foreign-transaction fees. However, along with the increased fee there have been some nips and tucks to the benefits: The trip cancellation coverage no longer includes when a travel provider goes bankrupt; you’re limited to two guests in airport lounges, they no longer give points on the spending that’s rebated to you as part of the $300 travel credit, and they no longer give you the travel credit twice in your first year. On the other hand, the card now offers Lyft benefits (ten points per dollar) and a complimentary DoorDash DashPass for discounted food delivery.

Here are some of the best cards in each category:

Cards With the Best Bonuses for Signing Up

Chase Sapphire Preferred Card: You’ll earn 80,000 points after spending $4,000 on the card within three months. This isn’t the biggest number bonus you’ll ever see, but the points are among the most valuable out there, transferring to airlines including United, British Airways, Air France KLM, Emirates and Singapore, and to hotel programs including Hyatt and Marriott. The card has a $95 annual fee.

If you have a small business, then the Chase Ink Business Preferred Credit Card will be very tempting. You’ll earn 100,000 points after spending $15,000 on purchases within three months of opening your account. This card earns the same transferable points as the Chase Sapphire Preferred and Sapphire Reserve, so they transfer to various airlines and hotels.

Cards that are Best for Ongoing Spending

All of these cards earn flexible points that can be transferred to a variety of different airline or hotel programs. That way you aren’t locked into a single program—you can choose where to put your points once you know where you’d like to travel and who has the best award availability at that time. The flexibility of points alone makes them more attractive than airline-specific credit cards, and they often earn points at a faster rate, too.

Chase Sapphire Reserve: The card earns a valuable currency that transfers to several airline and hotel programs, and it also earns triple points on all travel and all dining. It’s a Visa card, so it is accepted almost everywhere, and there are no foreign-transaction fees either.

American Express Gold Card: American Express renamed the “Premier Rewards Gold” card and really improved it. It earns 4 points per dollar at U.S. restaurants and supermarkets (the latter on up to $25,000 in spend annually), and 3 points per dollar with airlines. It has a $250 annual fee, which is somewhat offset by a $120 annual dining credit with certain food delivery services and restaurants and $120 annual Uber credit.

Capital One Venture X: The cards above all earn well in spending bonus categories. Consider the one that best matches your own spending patterns. But use it only for spending in those categories! You don’t want to earn just 1 point per dollar on the rest of your spend. If the opportunity cost of $1 in spending on a rewards card is $1 in spending on a 2% cash back card, then you’re effectively buying points at 2 cents apiece when using the rewards card for un-bonused spending. That’s too expensive! Earning with a card like Capital One Venture X for all of the rest of your spending makes sense, since it earns 2 points per dollar on all charges—and the points can either be redeemed directly against paid travel or transferred to airline and hotel loyalty programs. This card has a $395 annual fee, but comes with a $300 annual travel credit for bookings made at Capital One Travel (whether hotels, airline tickets, etc.) plus 10,000 bonus miles every account anniversary and comes with a Priority Pass membership for airport lounge access as well as access to Capital One’s own airport lounges. They have a partnership that provides Hertz Presidents Club status, and authorized users of the card come at no annual fee—and these cards are entitled to Priority Pass and Hertz status as well.

Cards With the Best Perks and Benefits

Generally, airline co-branded credit cards are worthwhile for the benefits if you fly one airline most of the time but don’t fly enough to earn elite status. You’ll get waived checked-baggage fees and priority boarding (so you can avoid having to gate-check your carry-on when the plane runs out of overhead-bin space). With United’s card you’ll also get two annual airline lounge passes. These cards aren’t as rewarding as the others on this list, though, for your ongoing spend. So consider getting them for the benefits, but put your spending on other cards.

American Express Platinum: This card is great for lounge access. It gets you into Delta lounges when flying Delta, as well as into American Express’s own network of Centurion lounges and it comes with a Priority Pass Select card, which provides access to lounges around the world (but not credit at Priority Pass airport restaurants). You also get National Car Rental’s Executive status (that means you can pick from better cars when you rent), Hilton’s Gold status (good for upgrades and breakfast), and Marriott’s Gold status (which enables you to avoid unfortunate rooms and get 2pm late checkout). You also get an annual credit of $200 for airline fees, an annual Uber credit of $200 and an annual credit of $100 at Saks; $240 Digital Entertainment Credit; $179 CLEAR credit; $300 Equinox credit and more. That all, to me, makes this card’s $695 annual fee worth paying.

Alaska Airlines Visa Signature: This Bank of America card comes with the unique benefit of a $99+tax companion ticket that isn’t like most companion tickets in travel—it really is good for any seat on any of their flights. If you pay for an economy ticket on Alaska, you can book a companion for only slightly more than $100. I consider the companion ticket to be worth the card’s $75 annual fee, since it’s good throughout Alaska’s route network—even for trips between the U.S. East Coast and Hawaii.

 

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Nafplio or Nafplion, Greece, Peloponnese old town houses aerial panorama and snow mountains

When and Where to Use Your Airline Miles This Year

Frequent travelers want to know the best time to start tapping into that stockpile of credit card points and miles they’ve been racking up during the pandemic, plus the destinations and airlines where those awards will stretch the furthest. For some timely tips, we reached out to miles-and-points expert Gary Leff, who reports on this topic on a daily basis at View From the Wing and who founded Book Your Award, the go-to flight-planning service for getting the best value for your miles and points.

In his own words, here are ten things Gary wants travelers to know about airline miles right now:

1. Points are worth less now than pre-pandemic and will continue to devalue over time. So use them now!

“Airlines tried to hold onto cash during the pandemic. As a result, awards they typically have to pay cash for (like award seats on their partners) became more expensive. Delta’s SkyMiles and United’s MileagePlus now charge more for award travel on partner airlines (like ​​Vietnam Airlines and Air Canada, among many others) than they used to. Southwest Airlines Rapid Rewards points can be used on any seat on the airline—that’s expensive, so Southwest has also reduced the value of their points.

In short: Points are worth less today than they were before the pandemic, and they will most likely continue to devalue with time. The lesson, though, is the same as it was pre-pandemic: Points will never be worth more in the future than they are today. You should use your points now and then start earning them again, rather than saving them all for a future date.”

2. Award flexibility, however, is more lenient than ever—so go ahead and book tickets now, then cancel and rebook if a better deal comes along.

“Cancellation and mileage-redeposit policies of each airline will vary, but in general, award flexibility is greater than before. There were pandemic travel waivers, but also fundamental changes in airlines’ awards programs. American AAdvantage eliminated cancellation and redeposit fees entirely. United has eliminated cancellation and redeposit fees entirely for domestic itineraries, and allows free cancellation for international itineraries a month in advance. Delta has eliminated these fees entirely for travel that originates in the U.S.

Traditionally, the best times to book award travel have been when schedules load: around 12 months out, 6 months out, and in the few days prior to departure. But since tickets bought with points provide such flexibility right now, there’s no downside to locking in a trip ASAP and then canceling/rebooking if a better deal comes along later.

Given the uncertainty in the world, airlines have been holding back more seats until closer to departure. The pandemic has meant that booking late can lead to better results more often than in the recent past. So while there is a good chance that better options (a nonstop versus a connecting flight, or a better airline partner) will arise closer to your travel dates, current ticket flexibility means you can make those improvements at little or no cost.”

3. You’ll find the most valuable seats on long-haul, international flights. The least valuable seats are on domestic flights to leisure destinations.

“During the pandemic there’s been greater demand for domestic travel to leisure destinations (like Florida and Colorado) and close-in international leisure destinations (especially Mexico). That makes awards for those routes tougher to get and pricier when you get them—and thus worse value. The best value comes from the most expensive tickets for seats that are going unsold; right now, that applies to long-haul international premium cabin travel on flights that aren’t full. For example, you could spend as few as 60,000 miles to fly roundtrip business class between the East Coast and Spain on Iberia.

Those differences in value were there before the pandemic, but it’s become doubly true over the past couple of years.”

4. You’ll also generally find better seats on non-U.S. airlines.

“Uncertain times may mean that airlines are a bit more conservative making award seats available—they don’t want to risk giving up a seat for points that they might sell for cash. And many airlines haven’t fully rebuilt their international networks and schedules yet, so there’s fewer international seats available than pre-pandemic. That can make it tougher to get these seats. I’m finding the best availability, though, on non-U.S. airlines that fly to the U.S. On the whole they bring back their flights earlier than demand, there are more empty seats, and so more mileage awards are available.”

5. Unfortunately, business class seats are tougher to buy with awards right now.

“One thing that’s made business class awards harder to get is that many airlines have retired  their larger planes or kept them grounded. There are relatively more smaller Boeing 787s flying than larger 777s, and several airlines have dropped A380s entirely. That means fewer seats and fewer premium seats on each flight, making business awards harder to get.

If you are specifically looking for business class seats, however, some award programs are better than others. Right now (e.g. over the past week) there’s been great availability on Emirates (for their U.S.–Europe flights), Turkish (from most U.S. gateways. and they serve more countries than any other airline in the world), Singapore Airlines, and SWISS (especially their New York JFK–Geneva and Montreal–Zurich flights, great for connecting most places in Europe).  That covers Europe, the Middle East, and Asia. South America is often tougher.

Note that award availability changes frequently with many airlines, so this can all come and go in a matter of days.”

6. Now is the time to start (or continue) using travel credit cards.

“Card programs have become more robust during the pandemic. American Express and Chase were already strong, but Capital One has gotten much better improving its transfer ratios with nearly all partners to 1:1, and Bilt [a loyalty program for rent payments] has entered the scene in the past few months as a strong transferable points currency. Any of these can deliver great international business class awards because their points transfer to a variety of airlines across Star Alliance, oneworld Alliance, SkyTeam, and non-alliance carriers.”

limestone rock jutting out of water in the islands of Thailand

Award travel availability to Southeast Asian destinations, like Thailand, are good right now. Photo: eltonmaxim / Pixabay

7. Flights to Southeast Asia are currently a great value for your points.

“Right now is the moment in time to grab award tickets to Asia, as countries are just re-opening and many travelers have already booked their 2022 plans. For instance, Singapore Airlines has had great award availability and represents a great way to get to Southeast Asia. It’s becoming possible to travel to Thailand, Indonesia, and Vietnam, for instance, but much of this year is a loss for those destinations.”

My general advice is to travel where it’s desirable to go but where other travelers aren’t going, because that means excess unsold airline seats for awards and other elements of the trip may be better value, too (and the destination less crowded). While tourism in Europe has started to regain its footing, that isn’t yet true for many destinations outside of the continent.”

8. If you do want awards tickets to Europe, Emirates has been a strong option.

“Emirates has just recently had great availability in business class to Europe; and while Emirates Skywards has raised the cost of many awards, they’ve left Europe untouched.

Over the past couple of months I’ve had great luck with redemptions on Emirates, and they don’t just fly from the U.S. to Dubai but also from JFK to Milan and Newark to Athens. Every major transferable bank currency’s points can be moved to Emirates Skywards. (But never do this until you find the availability you want!)”

9. For travel to Africa, try British Airways points through Qatar Airways

Just last week, Qatar Airways awards became substantially cheapers using British Airways Avios. You can use Avios to fly Qatar Airways to Doha and beyond, including Africa. (BA just reduced the number of points and surcharges required for this, and they are a transfer of Chase, American Express, and Capital One.)

10. Consider flights to countries that aren’t fully re-opened yet.

“Airlines are usually making their ‘low level’ mileage awards available out of seat inventory they don’t expect to sell—this availability varies by airline, but most international airlines that are reopening routes before there’s demand have more inventory. One great strategy is to book awards far in the future for destinations that aren’t fully re-opened, assuming that they will be at some point. There’s usually little demand for flights to these countries and reasonably good award inventory. If it turns out the destination still isn’t open enough to be viable to visit, you can probably cancel the ticket for free now.” (See tip #2.)

One more tip

If you have lingering questions about premium international air travel to specific destinations or routes, reach out to Gary’s team at Book Your Award (here’s how it works). He also recommends point.me—a new subscription tool for searching awards across a variety of airlines. “You enter where you want to go, then it shows you the options available for your dates and walks you through booking the flight with helpful step-by-step guides, and even videos showing how to transfer points where needed and how to make the reservation,” he says. “This product just launched with substantial venture capital backing.” Otherwise, each airline lets members search for award tickets for free.

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view out of airplane window of Cancun Mexico with jet engine in bottom corner

4 Things to Know About Airline Miles Now

The coronavirus pandemic has raised a lot of questions about air travel: routes, rules, restrictions, refunds, how much to spend, where to sit, when to book. And not least of all: What about my miles? Frequent travelers want to know what the current airline industry landscape means for all those points and miles they’ve been racking up or have had to re-deposit back into their accounts due to canceled travel plans.

We invited miles-and-points expert Gary Leff to speak in our Zoom chat last week about air travel in 2020 and 2021. Gary reports on this topic every day at his View From the Wing blog, and he works directly with travelers at his Book Your Award flight-planning service.

Here are the four things he wants to make sure travelers know about airline miles now, in his own words:

1. Your miles are generally safe, unless the airline goes out of business.

“Even if an airline goes into Chapter 11 bankruptcy, the frequent-flier programs are incredibly valuable. They’re often the most valuable part of the airline. United Airlines was just able to raise private funds for an airline at the $5 billion level now, backing the loans with its frequent-flier program. People were willing to put up $5 billion knowing that there’s substantial revenue there. American, for its part, is expected to put up its frequent-flier programs as collateral for a $4.75 billion CARES Act loan. The Treasury Department considers it to be pretty good as well. So your miles are generally going to be safe, as long as the airline itself remains in business.”

2. It’s going to be a pretty good time for frequent fliers in the near- and medium term—until airlines recover and fill their planes again.

“For paid tickets, up until now, there haven’t been a ton of great offers. That’s largely because there hasn’t been an opportunity to really incentivize travel. The airlines haven’t been using their loyalty programs to really drive business. Concern for health is a binding constraint. Restrictions on international travel are binding constraints. Once the circumstances of the world change, we’ll really start to see deals and mileage offers. The fact that there are empty seats will lead airlines to use their primary marketing programs to encourage filling those seats.

I think that award availability will be pretty good for a while too. As the airlines recover and print more and more miles (and eventually they will, and seats will begin to fill up), those points that we’re all earning very quickly will probably become worth less in the future. So I think it’s a good idea to earn and burn miles within roughly the same time period—meaning, earn those miles and then use them in the near term, rather than saving them for the future.”

3. For travel in the distant future, it’s generally better to use miles or points than to pay money, unless it’s for the most exclusive accommodations or remote flights.

“One of the things that I really like about miles is their flexibility. Certainly ticketing policies have been more flexible recently than they have been in the past, but mileage bookings have long been very flexible. If you need to cancel, you can put the miles back in your account, usually for a modest fee. Hotel bookings with points are also often very cancel-able as well, so they give you a lot of flexibility and peace of mind. You make a booking, and then if things don’t work out the way that you want, you can change often at the very last minute. (But always check the cancellation rules when making a reservation.)

I like taking a wait-and-see approach on booking paid flights right now. To folks who may have booked far in advance in the past, I’m saying to them: Wait, hang on to your cash. Except for flights to the most remote places, planes aren’t completely selling out. Holding off is often a good idea.

For mileage tickets, though, you may want to book the best available flights you see today. Because planes are empty, you might find your ideal seat. If you find a good but not ideal seat, you can keep checking for availability to improve and then pay a modest fee later to improve your trip.

4. Schedules will change, and that could be to your advantage.

“Schedules are going to change, so don’t assume that the flight that you book today is going to operate exactly the same way ten months from now.

Because the schedules aren’t real, the one advantage of a schedule change is that you may book a sub-optimal schedule with miles, and most airlines—certainly U.S. airlines—will be pretty darn flexible in terms of giving you an alternative. I’ve often used schedule changes to improve my itinerary.

Mileage tickets are very low-risk. They often aren’t exactly what you want the first time out, but if what you booked has changed, the airline will usually open up revenue inventory. At that point, you won’t be limited to what was available as an award, and then you can kind of get the schedule that you would have wanted.”

 

 

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Flying in 2020 and 2021: How Airlines Are Adapting and How Passengers Can Stay Safe

Air travel is a big stressful question mark for a lot of us right now. How safe is it? What steps are airlines and airports taking to ensure passenger health? How are airfares affected? And what about miles? We invited two air travel experts to answer all these questions and more during a recent Zoom chat.

Many of you may know our two speakers because Wendy has been recommending them for years. Brett Snyder is the founder of Cranky Concierge, a service that not only helps people find and book the best flight options, but also monitors those flights for schedule changes and subsequent refund/credit options. Brett also writes and hosts a podcast about the airline industry at Cranky Flier.

Gary Leff covers miles and points at his blog View From the Wing and also started Book Your Award, the go-to service for whenever you want to know how to get the best value for your miles and points. He understands the nitty-gritty of all the programs, so he knows how to move points from one program to another, who the partners are, and how to access hard-to-find award seats.

Below, we’ve excerpted their answers to help travelers figure out how to approach flight planning in 2020 and 2021.

Stay in the know about our future Zoom chats through our weekly newsletter; and if you have questions about how to approach your own trips during the time of COVID-19, write to Ask Wendy.

How can I find out which airports in my area are safe? And, once in the airport, what can I do to stay safe?

Brett Snyder: The airport experience is one that’s naturally going to be a challenge. You have a lot of people in a small indoor space, and so that’s where mask wearing becomes really important and hand sanitizer and all the stuff they tell you to do. But if you live in a city with multiple airports, a secondary airport might make you feel comfortable.

In the gate area, we have seen in some places they’ll block every other seat. As for boarding, they’re trying to do it in smaller group numbers, or back-to-front. But they still let the premium cabin and elite members board earlier, so it’s not true back-to-front.

Gary Leff: And do as much self-service as you can: Use the airline’s app to check in, so you have the boarding pass on your phone. Scan that yourself at the TSA line, scan it yourself at the gate. Airlines in many cases will let you print your own baggage tags and drop the bags off yourself, instead of involving someone else in the transaction. Your bag is still ultimately going to be touched by somebody else who moves it. But when you get your bag back at the other end, you’ve got your sanitizer. Self-service minimizes the touch points.

I feel more comfortable on the plane itself, where you have circulating outside air with HEPA air filtration, than I do inside the terminal. The interesting thing is that we really haven’t seen aircraft as vectors of significant spread. United CEO Scott Kirby may make the case more boldly than I would when he says that the aircraft is about the safest indoor environment that you could possibly have, but it is absolutely the case that we haven’t tracked a lot of spread to being on planes.

Which airlines are taking the most stringent and well-executed safety precautions?

Gary: I think all of the airlines are taking safety incredibly seriously. They’re doing more cleaning than they’ve ever done, with newer and more innovative technologies then they’ve ever used before. The differentiator is that middle seat. Delta, JetBlue, Southwest, and Alaska continue to limit the number of people onboard so that they don’t have to fill middle seats, whereas United and American do not. It’s a uniquely U.S. thing, this idea of blocking middle seats. On airlines worldwide. this is not something that you’re going to find.

Brett: Most of the airlines are now doing questionnaires asking if you’ve had any symptoms. Of course, it’s very easy for someone to lie about that unless it’s something that a gate agent can actually see. The questionnaire doesn’t help with pre-symptomatic transmission, of course, but it still does help, as does the wearing of masks.

Another thing to consider is that the smallest airplanes—50-seat regional jets like the ERJ-145s or the CRJ-200s—don’t have HEPA filters. Now, that doesn’t mean all regional aircraft. The planes with 70 or 76 seats—those do have HEPA filters. So, if you are concerned, you might want to avoid those really small airplanes.

What can I do if I book the flight and then discover that it’s packed?

Brett: Some airlines will block middle seats. But on American or United, you could walk on and find that the airplane is full. Those airlines are telling people ahead of time if their flight will be relatively full, and they’re letting people change without penalty if they want to.

Gary: Airlines that are blocking middle seats or capping load factors—they’re offering more value to customers, so I would choose one of them. Although I would not choose to take a connecting flight on one of them versus a nonstop on American or United.

Is there a difference in safety if I’m on a three-hour flight vs. a ten-hour flight?

Brett: Well, I’m not a doctor, but the longer the flight, the longer your potential exposure to the virus. So I would assume if you’re sitting next to someone for three hours and that person’s nose is sticking out of his mask, ten hours of that is worse than three hours of that. Also, if you think about meal services—because that’s when you’re allowed to take your mask off: On a longer flight, you’ll have more food or drink. But again, as Gary mentioned, there just haven’t been many examples of transmission in an airplane.

Gary: Worldwide, there is really only one flight where there’s a consensus that the virus might have spread on the plane—but it also could have been in the gate area or on the jetway. It was the March 1st London–Hanoi flight on Vietnam Airlines, where several people were exposed during that trip and developed symptoms of the virus afterward. Again, it may not even have been on the plane itself.

This is why I was so concerned early on when the U.S. was placing restrictions on arrivals. It was a mess where people were standing body-to-body in arrivals holds for hours. The plane is where I am not super-concerned. But there are a lot of other elements of the trip that you have to watch out for.

Will airfare increase dramatically?

Gary: At some point in the future. But in the near term, I think that we’re going to see a lot of deals because airlines have added more flights to their schedules than the number of passengers has grown, and so there are empty seats.

The only thing that I think would fundamentally drive higher fares is if there were a law, say, that required blocking middle seats, and it took a third of capacity out of the market. Then, all of a sudden, you would have so many fewer seats that customers would be bidding up to get access to.

That doesn’t seem to be in the cards, though, so I wouldn’t expect much higher fares, except if you’re going to some place that’s really difficult to get to right now. Like, right now, if you have to go to Australia, they’re only letting in a certain number of people every day.

What are the odds of getting reimbursed for unused tickets if we don’t travel in 2020?

Brett: The answer is: It depends, because every airline has a different policy. If it’s a refundable fare, great, go ahead and get a refund. But for the most part, fares are not refundable—or, if they are, there’s a hefty penalty that goes along with it. So the best thing you can do is just wait and hope for a schedule change. A schedule change would potentially allow a refund, and your chances are pretty good at this point that there will be a schedule change.

Where it gets tricky is with international carriers. The rules that govern what happens to the value of a ticket are based on which airline issued the ticket, even if you have multiple airlines on that ticket.

Gary: If you are not able to travel because of circumstances on the ground, you might think: Because it’s a force majeure event and they closed the border, contracts are void. But that’s generally not how it works. If the airline operates the flight—if the flight takes off and you’re not on it—you can get a credit for canceling, but they’re likely not going to give you back your money. So if you choose not to go or circumstances mean it’s obvious you shouldn’t go, but the flight travels, you’re far more likely to get a credit than a refund.

Are there any advantages to booking now for 2021 trips?

Gary: The reason to book now is if you see an incredible deal. By incredible, I don’t just mean a good price—I mean orders of magnitude better than what you usually see.

One reason to wait is that we don’t know what the world is going to look like. Places that look pretty good now in terms of COVID-19 may not look great many months from now, and places that look bad now might look much better many months from now. So my inclination is to wait where possible, and only jump at either an outstanding deal or because that particular flight is really important to you.

But schedules will change, so if you book a flight for ten months from now, don’t assume that it will still operate exactly the same way. The options are going to be different.

Brett: Also, if there’s decent mileage availability and you see a flight you like, there’s not that much risk in booking it. Be sure what the rules are with your program, but worst case, you can get your miles re-deposited for a relatively small fee.

But you can’t book for most of next summer yet. The general rule of thumb is about 330 days in advance of travel—that’s when schedules open up. As Gary said, though, none of those are real schedules for the most part—they will change.

 

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Airline Miles and Points: How to Get the Best Award Flights in 2020

The major U.S. airlines haven’t had to work very hard to win our business over the past several years. With the economy growing and the number of carriers shrinking (thanks to mergers), their planes have been packed. And since they’re able to sell their seats, they aren’t too interested in making them available for award travel. That’s why your best bet for using miles in 2020 is to look abroad to these airlines’ alliance partners, many of whom fly to the U.S. and do have empty seats. On these partners, you’ll get the greatest value exchanging your miles for international business and first class. Here are five more ways to get the most out of your miles this year:

Be flexible…and persistent.

The key to getting the award ticket you want is to be willing to consider a range of dates or at least connecting flights. If your heart is set on the only non-stop flight on your route and there’s only one day you can travel, it might work out, but the odds aren’t in your favor. Airlines don’t always make it easy to find the awards either: American Airlines features only some of its partners on its website, and Delta.com and United.com frequently throw errors. Pick up the phone and call, but know that the agents aren’t always incentivized to be helpful either. I never assume that no means no in air travel until I’ve heard it three times.

Here are just a few of my go-to routes for redeeming premium-cabin award travel where I find a great deal of success:

•Air France business class using Air France’s own miles (transfers from major bank programs)
•Singapore Airlines business class using Singapore’s own miles (transfers from major bank programs)
•Emirates first class (Emirates is an American Express and a Chase transfer partner)
•Korean Air first class using Korean’s miles (transfer from Marriott)
•Cathay Pacific business class for four passengers if booking 6–11 months in advance (American or Alaska miles)
•Asiana business class (United partner, bookable with miles from any Star Alliance program)

Your credit card choice matters more than your airline choice.

Miles aren’t about flying anymore. About two-thirds of miles are sold to and awarded by third parties, largely credit-card–issuing banks. There’s intense competition for credit-card customers. Use that to your advantage. These are my picks for the best credit cards for travelers.

Airline credit cards are for benefits, not spending.

If you don’t fly one airline enough to earn frequent-flier elite status, but you do fly one several times a year, get their credit card. At a minimum, that will entitle you to free checked bags and priority boarding It also means you won’t be forced to gate-check your carry-on, and you will be able to bring on a carry-on even if you’re booked on a dreaded Basic Economy fare on United. But don’t put any unnecessary spending on the airline credit card, because….

Bank programs that transfer to miles earn rewards faster and give you greater flexibility.

Even if you want to collect Delta miles, the Delta card doesn’t earn the most SkyMiles. American Express Membership Rewards cards transfer to SkyMiles and to other airlines too, and they earn points faster than the Delta card. The same is true for the United card and Chase’s Ultimate Rewards products, such as the Sapphire Reserve.

Use an airline card for the benefits, but put your spending on a card whose points—like American Express Membership Rewards or Chase Ultimate Rewards—transfer to a variety of mileage programs. You’ll earn more points, and you’ll have the flexibility to put them where you need them later, once you know the trip you want and which airline has availability.

Consider buying your ticket (with money, not miles).

Even though planes are full, fares are lower than they were just a few years ago. First, there’s competition from ultra-low-cost carriers such as Spirit and Frontier in the U.S. and Norwegian across the Atlantic. Second, airlines are now better able to offer lower first-class fares because of changes to the technology they use—especially for premium cabins. Domestic first class used to be several times more expensive than coach; now it’s frequently less than 50% more.

Business class and premium economy go on sale. In addition, British Airways will give $200 off even a sale-fare business-class ticket to AARP members (and this is stackable with a 10% discount for Chase British Airways credit-card customers). There are great deals out there. Take advantage of them when they pop up, rather than searching for award trips that require greater flexibility (and sometimes too many miles). Consider premium economy—akin to domestic first class—rather than business class, especially for daytime flights when you don’t need that bed. Norwegian, especially, sells it at bargain prices to Europe.

Once coronavirus concerns subside, be on the lookout for cheap business class fares to and through China. China Eastern, Hainan, Sichuan, and Xiamen all run sales and sometimes their U.S. counterparts will match pricing. Once you’re in Asia, buying cheap tickets to your final destination or redeeming miles to local destinations can make great sense.

There’s still tremendous value in frequent-flier programs, but that value is only really achieved by using miles to fly on non-U.S. airlines—or by transferring miles to the programs offered by those international airlines, if you’re willing to venture into the less familiar.

 

Gary Leff is the points-and-miles expert behind View from the Wing and the award-flight booking service BookYourAward.com. Follow him for smart takes on airlines, credit cards, points and perks on Facebook and Twitter, and sign up for his newsletter at View from the Wing.

wallet full of credit cards

Best Credit Cards for Canadian Travelers

Using the right credit card is a smart way to maximize your travel booking power, and there are several that we recommend every traveler have in his or her arsenal. Some cards come with sign-up bonuses, others offer the potential to earn valuable points you can trade for hotel stays and flights, and others reward you with cash back.

We regularly update our Best Credit Cards for Travelers list, and every time we do, we are gently reminded by our Canadian readers that our advice is very useful…unless you live in Canada. That’s because Canadians can’t apply for a U.S. credit card unless they have a U.S. bank account and a U.S. address. In the interest of serving all of you globetrotters who reside in Canada, we reached out to our old friend and miles-and-points expert Gary Leff, who writes View from the Wing and founded BookYourAward.com.

“The Canadian card market isn’t quite as lucrative or competitive as the U.S. market,” Gary explained. “And it’s also somewhat in flux, because Air Canada is going to be ending its relationship with Aeroplan (the frequent-flier program that it spun off) and starting its own new program. As a result the value of accumulated unused Aeroplan miles is likely to fall. As a result my three favorite Canadian cards are American Express products.”

Here are Gary’s picks for the best credit cards for Canadian travelers:

• Starwood American Express: This has been a go-to in the U.S. for me for 16 years and is pretty similar in Canada.

• Gold Rewards: This one earns Membership Rewards points, which transfer to a variety of airline mileage programs (different programs than the U.S. cards have access to).

• Simply Cash Preferred: For cash back, this one gets you 2% rebates.

If you have any questions (for us or Gary), let us know in the comments below. And be sure to follow Gary on ViewFromtheWing.com for the latest insider info and explanations of the world of miles and points.

 

Photo credit: Plant Hide

 

Be a smarter traveler: Read real travelers’s reviews of Wendy’s WOW List and use it to plan your next trip. You can also follow her on Facebook, Twitter @wendyperrin, and Instagram @wendyperrin, and sign up for her weekly newsletter to stay in the know.