Many countries and states require a pre-trip Covid test (here’s how to get a quick one), and you won’t be allowed in without proof of a negative result. But it’s not as easy as showing up with a piece of paper. Each destination has different requirements and processes, and travelers have been running into unexpected complications that torpedo their trips. Such complications can be avoided by using the right WOW List destination specialist—someone who knows the nitty-gritty of what’s needed for your destination and knows the local options that will make your life so much easier—but some travelers are determined to try to troubleshoot on their own. So here are the seven most common Covid-testing snafus that are currently tripping up travelers—and how to avoid them:
Your test wasn’t taken within the required time frame.
Different destinations are specifying different time frames for when incoming travelers should take their Covid test. Whereas most countries specify that a test be taken within a certain number of hours of your departure from your home, a few require the test to be taken within a certain number of hours of your arrival—a distinction that is easy to miss but has big consequences. WOW List trip-planning experts, who are regularly in touch with government officials in their regions, know how to avoid potential timing pitfalls, such as the time zone to use for calculating your testing window (your home’s or your destination’s) and whether a flight delay could invalidate your test results.
You didn’t get it from an approved lab.
Your destination might accept tests only from an approved list of labs. Hawaii and French Polynesia, for instance, currently work this way. Finding the right lab near you can be stressful, and that is where a WOW List trip planner can help. “I don’t think we could have found testing, if it were not for Kleon,” reader Jeff Goble told us about his trip to Bora Bora and the French Polynesia specialist he used for it. “We actually had to fly to LAX the Saturday before our Tuesday departure because it was not possible to get a PCR test with a quick turnaround in Arizona. Kleon worked really hard to help manage this with us and found a testing location in L.A. that met French Polynesia’s requirements and that would give our results back within 24 hours.”
The results don’t explicitly state the type of test you took.
The Covid test that’s required is usually a specific kind (for example, nasal swab versus saliva, in-person test versus mail-in kit), and the officials checking your documentation will look for proof of that on your certificate. If it’s not there, you could have a big problem. When my colleague Brook got her test results before her Maldives trip, she saw that the urgent-care clinic did not state on the certificate that it had performed a PCR test. Thanks to the Maldives specialist who had planned her trip, she knew that would be a dealbreaker. So she returned to the lab and had them add that wording and re-issue her documentation.
The results are dated wrong.
In addition to checking that the type of test is stated clearly on your certificate, confirm that your correct name and correct test date are printed there too. You don’t want to be stopped at the border because the lab’s computer stamped the wrong date or printed a different name from what’s on your passport. This happens!
You need an in-country test but don’t know where to find one.
Researching Covid-testing labs at home is hard enough. Tracking one down in a foreign country is even worse, especially if you don’t speak the language. Brook spent 20 hours seeking a lab in New York that would have a fast enough turnaround for her Maldives trip. For the test that she needed in order to travel onward to Dubai after the Maldives, her WOW List trip planner made it happen locally: He arranged for her Maldives resort to test her there (which involved a brief stop one morning at the resort’s clinic, after which her sample was sent by ship to a nearby lab and her butler was emailed the results the next day).
You need a time-sensitive test in order to include an additional location.
Say you want to go to the Galapagos Islands. You’ll need to show your test results twice: once when you arrive in mainland Ecuador, and again before flying from there to the islands. This gets tricky because each location has a different time allowance: You’re allowed to take the Ecuador test as many as ten days prior to arrival, but the Galapagos test has to be within four days of arrival. This means you could need to get tested again in-country (depending on your itinerary and when you took your first test). One WOW Lister who just returned from the Galapagos figured out a solution: A private company can come to your hotel and administer the test. “We paid about $100 per person, and they emailed us results the next day,” he told us in an interview about his Galapagos trip during Covid.
The rules changed, and you didn’t know it.
Remember, testing rules (like so many other Covid-related travel requirements) are changing all the time. For example, time frames for tests may suddenly get shorter or longer, or the list of approved labs may be altered without notice. Just before Brook left for the Maldives, its government announced that the allowable window for testing had been increased from 72 to 96 hours; there was also some confusion about whether the documentation now needed to include the traveler’s passport number. The WOW List specialist who booked her trip spotted the potential problem and saw that it could lead to Brook being barred from her flight if Emirates didn’t have the updated info. So he contacted the Emirates staff himself to make sure they had the correct guidance from the Maldives government and that she could make her trip without a hitch.
The good news is that you do not need to figure all this out of your own or spend hours on the Internet trying to decipher other people’s experiences. You just need the right destination specialist to arrange and troubleshoot your trip. Check out these trips during Covid as examples of how the right specialist can be your savvy resource and safety net, and ask us to connect you with the best one for your needs here: Get a personalized trip recommendation.
We’re here to help
If you’re thinking about a trip to a state or country that requires pre-travel testing, write to Ask Wendy. We know which trip-planning specialists have up-to-the-minute testing intel for your destination and can ensure that your entire trip is safe, smart, and extraordinary. Check out Real Trips Right Now to see the difference that this makes.
We’re here to help
If you’re thinking about a trip during Covid, write to Ask Wendy. We know which trip-planning specialists have up-to-the-minute intel for your destination and can ensure that your entire trip is safe, smart, and extraordinary. Check out Real Trips Right Now to see the difference that this makes. For future (post-Covid) trips, use The WOW List to find the best destination specialist for your needs.