Make Your Next Trip Extraordinary

My oldest friend and I spent an amazing 14 days in early September in Northern Italy, all planned with the wonderful help and guidance of Maria. I started working on planning this trip almost a year out, and between reading her reviews from your WOW List and some things I had always wanted to do, she put together a trip we will not forget.

We started south of Florence at resort I wish I could go back to each year—Borgo Santo Pietro. Thanks to Maria and her staff we were upgraded to a wonderful patio suite and loved every minute of our three days there. I would highly recommend this resort, and also planning a few days on the front end of a trip (if you have enough time) at a place to relax and catch up after the jet lag and not rush touring. We toured the property one afternoon and had some of the most delicious food and drinks here.

Our walking tour of Siena was led by our guide Stella, who was so knowledgeable on the city and even got us into a special wine shop where there is a room that was recently discovered to date back thousands of years. She showed us all the special hidden gems and was able to answer any questions we threw at her.

Next, we traveled into Florence for 3 days staying at Grand Hotel Minerva. This was a perfect hotel with the best location to be able to get around the old part of Florence easily and quickly. We had the pleasure of two half-day walking tours with Elvira, and I am so glad she was our guide each time. The first tour was through the Uffizi & Accademia Gallery. She guided us through the Uffizi showing us some of the best rooms and also special artwork that many tourists miss. My friend has never been to Europe, and Elvira made sure she took her time and answered all her questions and even sat with us for a little extra time at The David explaining and showing things to us when the crowds died down and we could get close.

Next we spent one night in Bologna on the recommendation of Maria, and I am so glad we did. We loved this city, and stayed at the newly renovated Grand Hotel Majestic. The hotel, the staff, and location were perfect and it was easy to walk around the city center. Our guide for our walking tour of Bologna was Nathalie, another treasure and wonderful guide who toured us through all the food areas of the city. We were able to sit and enjoy specialties of this region at her favorite small restaurant that mainly locals know about. We also got to see the oldest university in the world and tour through many of the old buildings. It was a delightful day walking around Bologna with Nathalie.

As we headed to Lake Como, Maria arranged for tours in the Parma area that hit all our taste buds, from Parmesan Factory to an amazing small distillery of Balsamic Vinegar and finally a prosciutto factory.

In Lake Como we stayed at The Grand Hotel Tremezzo, which was on my bucket list, and I am so glad we did. Our three days here were memories we will treasure. Breakfast each morning was something I had never seen before, all while being able to sit overlooking Lake Como. I saw that rain & storms were predicted on our day to tour Lake Como by boat, so I contacted Maria’s local Operations Manager, Cristina, and she was able to change our plans to the following day and I am so glad. We were able to do the boat tour with Carlos and our guide Frederica, who took us to a beautiful villa and gardens, and then had Carlos take us all around the Lake visiting all the small villages in that area.

Our final 2 nights were in Milan at Grand Hotel et de Milan. This hotel is located directly across from all the high-end shops of Milan, and we saw a little of the preparations starting for Milan Fashion week. Our last guide of the trip was Grazia, who took us up to the top of the Duomo for some fantastic views and such interesting history of the Duomo. At the end of the tour she even walked us to her favorite area of town to eat, and showed us her best hidden gems for our dinner. Maria was able to secure 2 tickets for us to see The Last Supper. It is very hard to do these days, but she was able to make this happen for us and we were so grateful.

I will also say that every driver we had from Florence to Milan was outstanding, and most of them were like private guides, full of information to pass the time as we traveled from city to city.

I would love to work with Maria again and I am so grateful for the trip that she and her team designed for these glorious 14 days.

Milan and the Lakes Region of Italy – September 23-October 2, 2025

My husband and I returned approximately one month ago from a 9-day trip to Milan and the Lakes Region of Italy. You know a trip was amazing when you need a bit of time to reflect and process all that you experienced.

Having successfully used members of the WOW List twice before, when we decided
on a trip to Italy to celebrate milestone birthdays, we knew where to turn for planning assistance.

Maria and the team assisted us with planning the trip. After a conversation with Maria about our goals for the trip and to share information concerning our travel style, an initial itinerary was presented. A few more emails were exchanged with Maria concerning hotels and activities to fine tune the itinerary, we then booked our trip.

Three weeks prior to our departure, my husband broke his foot. Definitely not the ideal way to begin a long-awaited trip to Italy.

Huge shout out to the guides that Maria had selected; Grazia in Milan, Rita in Bellagio, Anna in Bellinzona/Lugano and Carolyn in Stresa for helping to facilitate the easiest paths forward for my husband during our planned activities.

In Milan, the team arranged for a tour of the Duomo, including the rooftop, which we really enjoyed, and secured elusive tickets to view The Last Supper. Seeing The Last Supper was high on my husband’s wish list for this trip.

With our guide Rita in Bellagio, we enjoyed an amazing day on Lake Como. We took a private boat to visit Varenna and then traveled on to the Villa Balbianello. We enjoyed a delicious lunch
sitting lakeside in a local restaurant. The sun was shining, the sky was bright blue, and rain the previous day left snow on the tops of the Alps in the distance. Simply stunning. It was truly a top-10 day.

While in Bellagio, my husband and I experienced our WOW Moment. Wow is an understatement. Rita met us in the lobby of our hotel and provided us with a brief walking tour of Bellagio. We then stopped for aperitivo outside of a café near a church from the 11th Century.
Rita then took us to a renovated bell tower that also dated back to the 11th Century. When she opened the door, we heard the most beautiful singing. Our WOW Moment was a private mini-concert by Corale Bilacus. Such an incredible and unique experience and certainly one of the
highlights of our trip. I am thankful that we had the opportunity to meet the members of the choir after the concert, take pictures with them, and express our gratitude.

After four nights in Bellagio, we moved on to Stresa. While in Stresa, we celebrated my husband’s milestone birthday. A delicious chocolate birthday cake was presented to my husband during breakfast at our hotel. I am confident that Maria and the team alerted the hotel staff of my husband’s birthday.

We spent the rest of my husband’s birthday predominantly outside with our guide Carolyn visiting Isola Bella, a gorgeous palace and exquisite gardens that overlook Lake Maggiore, as well as Isola dei Pescatori. Another delicious lakeside lunch was enjoyed by all.

All three of the recommended hotels, Milano Square Duomo, Hotel Belvedere in Bellagio and
Villa e Palazzo Aminta were wonderful. The planning team made several dinner recommendations as well. All were excellent.

The final itinerary that we received prior to departure was thorough and accurate and
available via the Travel Portal App that I downloaded to my phone. The itinerary was updated throughout the trip as needed.

During the trip, the team was reachable via WhatsApp. Due to inclement weather in Bellagio, I was able to reschedule the planned boat day easily. They checked in with us a few times throughout the trip to ensure that all was going according to plan.

Our Italian adventure was simply wonderful. Our only complaint was that our adventure came to an end. We are already thinking about returning to Italy hopefully sometime next year as we have a milestone anniversary to celebrate. Should we decide to make the trip, we will most certainly be reaching out to Maria and the company for assistance.

My adult daughter and I just returned from Florence, Rome and Naples, and it was a fabulous trip! Maria and her team (a shoutout to Sarah!) had every detail covered. We knew that we wouldn’t be spending much time at our hotels, but the hotel in Florence was truly a jewel, with a front desk staff that were informative and helpful. When our river trip on the Arno was cancelled, tickets were procured for the Beato Angelico exhibit, which, coincidentally, received a rave review in The NY Times that same week. Arrangements were made for other “must-see” sights, but the highlight was our time in Chianti where we visited a family-owned olive grove estate and had lunch with the owners. Truly special!

Rome was hectic and wonderful and we took in all the major sights. Maria also arranged a market tour and private cooking class in Naples with Giorgia. She is an incredible teacher, warm and lovely, and the lunch that we all participated in making was fun and memorable. A similar experience was had in Rome with Gaia, who took us to the best pizza place in the city. These private excursions were amazing, but where the team earns their stars is in the guides they procure. Each one was exemplary. They were interesting, knowledgeable and could present information, whether at a museum, the Roman Forum, or just exploring the cities, in a manageable and usable way. With lesser guides, the sites can become interchangeable, which was not the case here. We will continue to rely on Wendy Perrin’s WOW List. It never disappoints.

The trip was fantastic. It was a perfect time to be on the Amalfi Coast. Warm weather and warm water. Crowds not too bad. Mostly based in Sorrento. We really enjoyed touring the Amalfi Coast by boat, which was set up by our travel planner. This was far preferable to the trip by car driving along the coast. The drive was just too long due to the traffic. It was lovely at first with gorgeous scenery and the towns are so charming, but it made for a very long day. So overall boat tour is preferred.

Our trip planner was invaluable in coordinating all of our activities. We had a bit of rain one day but they were able to re-organize our outings to make sure we still made the most of the time we had and our boat day was in full sun!

The WOW List: Best Local Travel Fixers Worldwide

by Wendy Perrin | November 13, 2025

How to Get an Extraordinary Trip: Wendy’s WOW Way

by Wendy Perrin | January 1, 2023

Wendy Wants To Amp Up Your Trip!

by WendyPerrin.com | January 1, 2023

Stay in the Know With Our Newsletter