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We had a fantastic trip to see English Gardens. Karen was absolutely wonderful in every aspect of the trip, from our first conversation to seeing that we had an amazing adventure all the way through to the end. My son and I spent one week with a private driver/guide seeing 19 English gardens. Two of those days were traveling, so we really covered some ground to see the beautiful gardens as well as the lovely countryside. It would have been impossible for us to drive and see all that we did in that amount of time. These gardens were spread out all over England, and Karen did a wonderful job planning and organizing so that we could get everything in. Our driver/guides were absolutely wonderful and made the trip so fun and interesting.
Karen is an ultimate professional with a kind and patient demeanor. I could not have asked for a better experience with my son and we will treasure our English Garden trip forever. I rate Karen a 10+++ and would definitely contact her again for any trip coming to her area.
Karen was a wonderful trip planner. She listened closely to our wishes and booked tours and private drivers accordingly. She also made some wonderful suggestions that we had not initially considered and absolutely delighted in. The tours overall were what I consider “cream of the crop” and some were private to us which was amazing. Every tour guide was knowledgeable, friendly, and full of great anecdotes/inside stories. All of the private drivers that she booked were prompt, very courteous, and excellent drivers. The itinerary was beautifully planned so that we remained busy but not overwhelmed. I would most definitely use Karen’s services again.
Just some feedback on the hotel she booked for us, the Georgian House Hotel. The hotel is a lovely boutique property located in peaceful residential area yet very near Victoria Station, so other London destinations are only minutes away by tube. We really enjoyed the location. The hotel staff provided a high level of service. The hotel is nicely decorated with a sprinkling of antique furniture throughout. The downside is that the hotel does not have a lift. Our rooms were on the second floor but we had to climb 4 full flights of stairs to reach our floor. Breakfast is served in the lower level which is another full flight of stairs. The rooms vary in size. My travel partner was across the hall from me with a good-sized room. Mine however was very small to the point of being cramped, and I was the only one in the room. In addition there was little to no sound-proofing between rooms. Someone in the room above me was a very loud snorer, which went on the entire night for a week. It was as if they were in the room with me. Luckily I had some earplugs. Should you stay at this hotel you may want to pack earplugs just in case.
Nevertheless, the trip was a great success. We loved it.
Wendy weighs in:
Gale’s tip of packing earplugs is a smart one—I pack earplugs on every trip! But it’s also important to know how Karen responded when Gale told her about the room issue. Gale was booked into the hotel for eight nights and contacted Karen after her first night’s stay. Karen immediately offered a full refund of the remaining seven nights and to move her to another hotel. Gale declined the offer, preferring to stay at her hotel and not move. We think it’s important to know that Karen took that step to make things right. —Wendy
England – Cotswolds, Cornwall & London
October 9-18, 2025
Working with Karen and her company was a seamless and easy experience. She listened to what I was looking for, and made a wonderful trip for my husband and I to England. She took my feedback every step of the way to cater the experience to our specific desires. This made the trip stress-free and so comfortable.
The one-on-one days we had with tour guides in both the Cotswolds and Cornwall regions were a highlight. She paired us with extremely knowledgeable resources who were fun and lively to spend time with. One of our guides even created a personal and local experience trying cream tea at the coastline. So delicious and something we will remember forever.
Karen found us wonderful experiences and the whole team was great to work with. When we had a small issue at one of the hotels, her team jumped in a fixed it immediately. It was our first experience with a planner but it won’t be our last.
My wife and I had a wonderful time on our trip to London. Liz and her crew met or exceeded our expectations. We went to the NFL Game in London and had the best seats I have ever had for a football game. The private tours they arranged to Windsor and the city of London were excellent. The tour with AJ West was extraordinary and is something unique to their agency. The Dickens House after-hours tour was also a highlight. Liz and her crew understood our budget and the hotel they choose really worked for us. There were issues initially with the game tickets, but Liz and her crew worked and got everything fixed prior to the game. I would use them again if I am ever in need of a London travel agent.