Make Your Next Trip Extraordinary

Wendy Perrin connected us with Jay’s team and they planned our perfect babymoon. The tour guides were informative and responsive to our needs. We knew we wanted to see the small towns around the Alsace region and they encouraged us to also explore Heidelberg. And we’re so glad they did. The old-town tour, ending at the castle, gave us one of our best days. The small towns surrounding Alsace were exactly what we were looking for—old world, charming and historic. A special highlight was our WOW Moment, which took us touring the Lalique factory. It was fantastic! This area of France is not to be missed!

Emily Campbell and family before climbing down the Hermitage of San Juan de Gaztelugatxe’s steps.

Emily Campbell and family before climbing down (and up) the Hermitage of San Juan de Gaztelugatxe’s 241 steps.

When I first reached out to Jay Ternavan, he responded very promptly even though he was overseas. After exploring a few destination options based on my dates and budget (including Greece, Italy, Spain, Switzerland), Jay helped me to settle on Spain and Portugal and brought in Art Sindlinger to work through the next steps. Art helped me plan the trip based on the who (me plus 2 recent college grads – their first time to Europe), why (graduation trip), how (mix of culture, history, outdoors) and where (seeing a lot of two countries but at a relaxed pace). He also suggested a slight alteration of dates so that we could attend the St. Anthony Festival in Lisbon (so fun!) and was able to accommodate a late addition of one guest to part of our itinerary.

When we settled on the itinerary, I received a very detailed email and access to my personalized website where I could see details on my hotel and excursion options, and then my final itinerary. It was very easy to navigate the site with my local host Maria Pereira (based in Lisbon) to make those selections. And the site had useful information about tipping and insurance, for instance, and other local details like services and dining. And at every stage I had someone I could reach out to with questions or changes.

I am so glad that I decided to work with Jay’s company—it was an important trip, and I got too busy at work to spend a lot of time on the details. Jay, Art and Maria were tremendous in presenting great options that matched our styles and what we wanted to do. They helped us create special memories!

Travelers Molly Whisenant, Rance Raney, Thad Whisenant, and Leah Raney dining at Dvor restaurant in Split, Croatia.

Molly Whisenant, Rance Raney, Thad Whisenant, and Leah Raney dining at Dvor in Split.

HIGHLY RECOMMEND Jay’s company!!!!! They planned a fantastic trip for the four of us (2 couples) to Croatia and Montenegro! I appreciate that they listened to us regarding what we wanted to do and did not push us to do a “standard” itinerary. We had certain things we wanted to see and do, and Jay’s experts made it happen. They made great suggestions based on what we wanted out of our vacation. We loved Croatia and Montenegro!!!

From the moment we landed, the trip was perfectly planned. Our local guide, Tea, met us upon arrival to our hotel. She made sure we had all of the information for our trip and answered any questions we had about details. She also made great suggestions for places to eat and bars to visit. Our favorite restaurant was Dvor, a Michelin restaurant in Split…delicious! During our wine tastings, we were surprised at how good the Croatian wine was, especially the white wine! One of our favorite days was a boating excursion to the Elaphiti Islands. The Adriatic sea was gorgeous! After a morning of swimming, we stopped on the island of Sipanska Luka and had a delicious lunch by the water. Our guide even made reservations for us. It was a perfect day.

Jay’s team definitely added value to our trip. We did not have to waste any valuable vacation time doing follow-up or planning. It was done by Jay’s offices and Tea. They also stayed within our budget and suggested some fantastic hotels. We especially loved the Heritage Grand Perast Hotel in Perast, Montenegro. It was a lovely hotel right on the water, looking out over the Bay of Kotor. In the evening, you could sit outside on the plaza with a cocktail and musicians played nightly for the guests.

Jarvis Weld and family strolling through Riquewihr, France.

The Weld family strolling through Riquewihr, France. Photo: Jarvis Weld

My husband, our 23-year-old son, and I traveled to Germany in June/July, picking up our 16-year-old son in Munich for the last two days, following his school exchange trip. We specifically requested hiking, so Jay and his team recommended three days in the Black Forest, then some time just over the border in Strasbourg, France, before taking the train to Munich. Their expert advice helped us design a plan that would not have occurred to us.

Neil Cameron was our agent for Germany. Starting in Baden-Baden, we enjoyed an informative city walking tour with Klaus, then a free afternoon. The next day, Karl led a day-long hike through the countryside, visiting the new castle, old castle ruins, vineyards, country lanes, small towns, a monastery, and many Black Forest trails. We completed 12 miles with 1800 feet elevation, exactly as we had requested. The following morning, we indulged in the Caracalla baths neighboring our hotel before a driver took us to Strasbourg, France.

Karen was our agent in Strasbourg. He arranged a surprise wine tasting at the hotel bar as a thoughtful introduction to the wine country of Alsace. The first day, Florence led a walking tour of the lovely old city, leaving us a free afternoon to rest and do some shopping. The next day, Christophe steered us on a 6-hour driving tour of the countryside, where we explored the fascinatingly restored 14th-century Château du Haut-Koenigsbourg. We also visited the town that Disney reproduced for Beauty and the Beast, Riquewihr, and learned about developing biodynamic wine at a tasting at the Achillé winery. Switching countries for a few days and learning about the unique culture of Alsace added so much to our trip.

Next, we took the train to Munich, as we love train rides. We met our other son and explored Munich on our own.

For our final day, Neil Cameron and Wendy Perrin had planned the perfect WOW Moment for us. Allowing a little lead time for preparation, we rode the train an hour into the Bavarian Alps with the delightful Stephanie. We hiked from the town of Tegernsee on deserted forest trails and saw a chapel on top of the peak, where Stephanie treated us to some Himbeergeist, a raspberry spirit. We saw many peaks, alpine meadows, walked through pastures with cows with bells on, and had a delicious alpine lunch at a chalet on the mountain. A train ride back to Munich completed the day. We can’t say enough how perfect Wendy, Neil, and Stephanie made this WOW Moment for our family.

This was our third family trip planned with Wendy Perrin’s help, and I can’t praise her services enough. After Wendy passed us to Jay, Jay called us and asked for an outline of our wishes. Going back and forth with planning in the web portal Jay’s offices use was seamless and easy. They easily stuck to our budget. The hotels they recommended were each an exceptional level of service for the price level we requested. We had the perfect mix of activities and time on our own. They also provided us with suggestions for restaurants and activities during our own time. It was so comfortable to have all the drivers, services and hotels prepaid, and we had VIP service and little surprises everywhere we went. Both Neil, in Germany, and Karen, in France, were in touch with us every step of the way. We did not have any hiccups, but if we had, I am confident they would have dealt with it immediately.

Thank you to Wendy Perrin, to everyone on Jay’s team, and to each of the drivers and tour operators for giving us a trip where we could relax, enjoy exploring new places, and create wonderful memories with our two sons.

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