Make Your Next Trip Extraordinary

Traveler Suzy Crabb, her husband, and friends on a RIB in Norway.

Traveler Mical Suzan Crabb, her husband, and friends enjoyed a fjord safari with waterfalls via RIB.

Jan and Miriam planned a spectacular two weeks in Norway for us and our friends (another couple). We arrived a day early to the beautiful Solstrand Spa near Bergen. We had exceptional rooms with balconies overlooking the fjord. We were pleasantly surprised at dinner that our team had reserved window tables for us for every meal. On our first day before our friends arrived we were picked up from the hotel dock by a beautiful immaculate cabin cruiser. The captain was a lovely man who showed us around the fjords including a spectacular waterfall and took us to Rosendal for the afternoon—we noticed others ordering the mussels, so we did too. They were the largest mussels we had ever seen and the largest portion.

Then on to a tour of the only Barony in Norway with a wonderful passionate private guide. The next day we were picked up for a tour of Bergen. Thor was a great tour guide and got us on the funicular right away, which avoided the long line we encountered when we returned to the bottom. Torleiv had great knowledge and also chose a wonderful local restaurant for lunch. A trip to Grieg’s home was a highlight as well as the history of the UNESCO World Heritage Site. A special moment was when we were all in the outdoor infinity pool before dinner and saw a gorgeous rainbow. What a perfect ending to our first day together. We did not get a photo but were talking to our waitress about it—she had taken a photo and shared it with us.

The next day was one of my favorites. We met our driver/guide for the next few days—Leif—who would become an integral and treasured member of the group. He took us to the Flam Railway and then met us at the end in Flam. We had a lovely picnic lunch and he put us on our Rigid Inflatable Boat for our Fjord Safari. We did not know what to expect. Our captain Philip instructed us on getting into the gear that kept us warm and fortunately did not have to help us float if we had gone overboard. Philip had a great play list and it was just the four of us in the boat. Philip pointed out things of historical interest and got us up close to several waterfalls. It was a fantastic few hours. He dropped us off at our next hotel, where Leif was waiting to greet us with bags and check in. This was the Walaker Hotel on the Sognefjord. What a beautiful historical place owned by the same family for 300 years. The dining area was cozy and charming. The staff lovely and friendly. My husband plays piano and was thrilled to find a Bechstein Grand Piano in the gallery next door—a church that had been moved by the Walaker family and restored into an art gallery. The garden was a beautiful place for before-dinner cocktails and the front porch a glorious coffee spot in the morning. We took a ferry across the Fjord to tour the oldest Stave Church in Norway. Excellent tour. We had a beautiful and easy hike to a glacier with Leif.

Then our road trip began. Leif was an amazing guide. He answered all our questions patiently and thoroughly. He was also there when we were ready and he pointed out so many things on the way to final destinations. He had a great sense of humor and a very high standard of service. He was consummate professional and fun to be with. He was able to beautifully balance being there and giving us privacy and space. We were all emotional when it came time to say goodbye. Jan was so right about seeing the fjords from land as well as from the water, and having a driver/guide made the experience that much more smooth and enjoyable for all—specifically my husband, who did not have to figure out the maps and keep his eyes on the windy roads instead of on the beautiful scenery. Our tour of Alesund was also wonderful—a gem of a town.

Another special encounter was our morning of fishing in an old-fashioned Viking-like boat—not the type you picture with the dragon head. The captain was a very interesting and colorful character, also a great photographer. Our team caught several fish right away and the captain cooked them over an open fire and had some other local foods to go with the fish. He also had the most adorable dog, Rollo. After lunch we rowed back to shore and went for another short hike with a spectacular view. We were very fortunate to have great weather, which we also attribute to Jan’s connections. We had the best rooms at each hotel and everyone knew Leif and Jan. Local people who saw our itinerary said we were seeing the Pearls of Norway.

We ended in Oslo where we got a fantastic tour of the Kistefos Museum and sculpture garden, something we would never have found on our own. Our all-day Oslo tour was a whirlwind of seeing so many great things that having a driver made possible. Hanne our guide was a civil engineer. She was fantastic and took us to a great view to explain the city, then to the ski jump and ski museum, which was fascinating. She was so helpful in the National Museum and we took quick trips through the Kon Tiki and Flam museums. She also took us through the incredible national library and to walk on the opera house roof. She gave us advice for our planned trip to the Munch Museum for the next day—that proved very helpful. All of our guides had worked with Jan for years and made it clear that Jan had high expectations for them. This is one of the perks of going with the WOW List—the planners personally know the places they put you and have long-time working relationships with the guides, so the quality of your guide is not a crap shoot. Jan got us the best seats and best rooms everywhere (our train ride, our flight from Bergen to Oslo). Our Oslo hotel was in a great location.

Although Norway is a large country and we didn’t have time to get as far North as we would have liked, we feel like we saw a great deal and covered a lot of territory in the time we had—all smoothly and stress-free in large part to Leif and the other drivers and guides set up by Jan. We were in Norway from August 20- September 3. Originally, we thought we would go in October, but Jan suggested August for more daylight and the Norwegians were back at work and back at school. It was a perfect time to go. This was our second WOW trip and we have three planned for next year. The personalization and service cannot be beat. This was our friends’ first WOW List trip and they were blown away by the accommodations, people Jan used, and ease of it all. We greatly appreciate Jan and Miriam’s choices and efforts. A fantastic trip.

A boat at Ekenas Archipelago National park in Finland.

A trip highlight: A boat excursion to the Archipelago National Park. Photo: Traveler Tracy Ziegler.

Our expert on our trip to Finland was Jan. He did an excellent job planning the trip. From the beginning we knew we were going to need an expert, since neither of us knew anything about Finland. The end result was great. Raila, our guide, quickly summed us up and deleted and added to our itinerary to fit our likes and dislikes. Every place we visited was great, but we particularly enjoyed the old fortress and the boat excursion to Archipelago National Park.

We also appreciated the suggestions from both Raila and our driver for lunch. Instead of going to the restaurant Jan suggested, she took us to a little place with delicious food and amazing desserts in Porvoo. And our driver took us to a place only a local would know about. The salmon soup was excellent.

I would say this was one of the most enjoyable trips we have recently taken. Everyone was very responsive to our requests, the hotel was very well located in the center of the old part of town (although this has to have been the only hotel I have stayed in that did not have tissues in the room), and everyone was prompt, knowledgeable, and certainly friendly.

We went on a wonderful trip last week (March 10-17, 2025) to Alta, Norway mainly to see the Aurora Borealis. On our way to Alta we had a short stopover in Copenhagen, Denmark. The trip was meticulously planned by Jan’s team. They set up accommodations, activities, private drivers and guides. All the drivers and guides we had were excellent.

In Copenhagen, we had a wonderful guide and driver who were both very knowledgeable and accommodating to our interests. We saw many things in one day (overview/history of the city, Design Museum Danmark, Louisiana Museum/Sculpture Park, and Glyptoteket) but did not feel rushed; it was great to have a driver right there able to take us efficiently from place to place. We stayed at the beautiful and centrally located Hotel d’Angleterre while in Copenhagen.
While in Alta we stayed at the Sorrisniva Arctic Wilderness Lodge, which was beautiful, comfortable, and clean with a delicious restaurant, Maku. We had activity-packed days in which we went dogsledding, snowshoeing with ice fishing, and went on a snowmobile looking for stray reindeer. After dinner we went looking for the aurora borealis.

We had gone on dogsledding “rides” before where they put you on a sled with a driver and you ride around a track and get a good photo op as you go by. This dog sled experience was much more interesting. We first met our five dogs (out of a kennel of 60+ dogs), put our dogs into their harness, hooked them to the sled and drove the sled for a few hours’ ride through the countryside (with our excellent Sami guide on the sled in front of us, she also provided an excellent lunch for us in the middle of our sledding adventure). It was beautiful and fun. We also had a great time snowshoeing with Kristine who went at a nice, easy pace for us and made us a delicious lunch in a Lavvu (Sami dwelling). On another day, our guide Rikki took us on a full day trip visiting a Sami reindeer herder where we “helped” him round up stray reindeer on snowmobiles. Mr. Buljo also invited us into his worksite cabin and served us a delicious reindeer stew. One last tour was of the Sorrisniva Ice Hotel, where we finished with a yummy cocktail in the ice bar.

As for our goal to see the northern lights, we had a guide that was ready to take us out every evening. We were lucky and had two beautiful nights with the aurora borealis (and two snowy nights). The northern lights were spectacular.

Overall, we had a wonderful vacation that was flawlessly planned by Jan’s team.

Black and red caviar dish in Helsinki, Finland.

Finland’s “scrumptious and fresh” food includes black and red caviar. Photo: Traveler Jeannie Mullen

I reached out to Jan Sortland recently to plan a trip to Finland on short notice. This is the third such trip that Jan has planned for me to Scandinavia. Previous trips to Norway and Denmark (with a brief foray into southern Sweden) had gone beautifully so I did not hesitate to reach out to Jan again through Wendy’s website. Having worked with him before, it made the planning a lot easier. The local guide that Jan paired me with, Raila, did a super job and was a lot of fun to be with. She was particularly adept at weaving illustrations of the local way of life throughout the day. For me, one of the joys of solo travel is that I have more one-on-one time with guides and can get to know them and the local scene better. Often, as was the case with Raila, you’re given a glimpse into their everyday lives when they aren’t working, sort of “a day in the life of” look. And I find great enjoyment in that.

Finland was a fascinating place. Because the trip was planned on short notice, I didn’t take the time to do much research in advance, so the entire trip experience was a grand surprise. Finns are very low-key, quiet and friendly, the food is scrumptious and fresh (lots of fish and shellfish), the style of art and architecture is unique, public parks and walking trails are very scenic and plentiful, and the Baltic Sea (the Gulf of Finland) is everywhere you turn.

With the exception of one overnight stay in Savonlinna, I was based in Helsinki for the entire trip, so I only unpacked once. I had a private driver and guide, so whatever the plans were for the day, we could always adapt on the fly if the situation or the weather warranted. Together, Jan and Raila developed a very diverse itinerary which included several city walking tours in Helsinki and multiple day trips into the surrounding suburbs and further into the countryside. In addition to the walking tours in Helsinki which included food, art, architecture and history, there are several unique experiences that Jan and Raila included that stand out …

1) Savonlinna. I flew north to Savonlinna to watch a performance of DonGiovanni performed in Olavinlinna Castle, a 15th-century castle with three towers built on an island. Not only was the venue exceptional and different, the acoustics were sensational. Before I returned to Helsinki the next morning, I took a long self-guided walk around the town of Savonlinna, and discovered a local market outside the entrance to my hotel—a gorgeous Evangelical Lutheran Cathedral and attendant Hero’s Grave memorial and multiple ornate birdhouses which were part of over 100 in the city centre contributed by local artist Marko Ruuskanan. Returning to my hotel I walked across the Torisilia walking bridge past the Samaii ringed seal statue to the harbor and market square in front of my hotel, all the while listening to an opera singer performing at a nearby open air restaurant.

2) July is when Finns leave Helsinki and go to their summer homes. I was blessed to be invited to the summer home of Raila’s family friend one afternoon. We toured his family property (including four different lakeside saunas), had coffee and local pastries in the garden, and talked about life in the country, hunting and politics. It was truly lovely.

3) Raila’s neighborhood and surroundings. One afternoon we left Helsinki for the neighborhoods north of the city and took the same long walk along the neighborhood shoreline that Raila takes on her days off, all the while seeing how locals spend their time off with family outdoors. We ended the day at her apartment with a champagne toast and a walking tour through her modernized complex complete with dog washing stations.

4) Impromptu stops suggested by Sami, our driver. The driver that we had for the entirety of the trip often had suggestions for short detours… one stop in particular was a stone church in the suburbs of Espoo which was surrounded by the most beautifully manicured cemetery I had ever seen. Flowers were planted, not potted, so they were permanent. Everything was immaculate and the interior of the church was fascinating.

5) One evening we went to a local dance club north of the city… it was a fascinating glimpse into a unique social aspect of Finnish culture. Many couples came together for a night out of dancing, but more came as singles (of both genders) in hopes of finding a dance partner. Women lined up to be chosen as partners and if they weren’t chosen in a particular round, danced together instead.

6) Ferry ride to Suomenlinna Seaborg… this morning excursion by ferry to Suomenlinna was super interesting … built by Sweden beginning in the mid 18th-century as a naval fortress, it has also been governed through the years by Russia and now Finland… the fortified islands are now inhabited by local Finns in what is now considered a bit of an artist’s colony.

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