Larry Prescott working on the production floor of VW Glaeserne Manufactur. Photo: Lauren Prescott

Claudia was absolutely the best travel consultant we’ve ever encountered. Because we have not traveled in Germany extensively (except with our tandem bicycle group), we would never have been able to find the great restaurants she recommended or our wonderful guides. Her hotel recommendations were spot-on.

We knew we wanted to spend four or five days in Berlin and then asked for suggestions as to another interesting city nearby. She immediately recommended Dresden, and not just because it’s her hometown. It has a fascinating history as one of the intellectual centers of 17th and 18th century Europe. And as an historian, I was especially interested in the rebuilding following the Allied bombing in February 1945.

But the highlight for my husband (a pre-birthday surprise) was a private tour of the production line at the VW Glaeserne Manufaktur where he actually got to help build an VW ID3. And in Berlin, we had two delightful days with Sue and Aaron, fabulous guides who gave us an excellent panorama of the immense city and of Potsdam. I had been to Berlin when it was divided and was very interested in seeing all the Berliners have accomplished in the last 35 years. Claudia and her assistant, Habiba, could not have planned a better itinerary for us. Many thanks to them both.

In late August, my family, including two sons, 31 & 29, and a girlfriend, spent 10 days in Germany on a trip organized by Claudia. Most of us had been to some parts of Germany before and we were looking for new experiences. The trip was Berlin, Bavaria & Munich. Claudia was easy to work with and did a great job of designing a tour to meet our needs. For instance, no tours in the morning due to anticipated clubbing!

Some of the highlights were our penthouse apartment in Berlin, Gorki Apts., which made us feel like real residents, the kayak Berlin tour, and our WOW Moment, a privately prepared dinner in our apartment. (Excellent, charming chef, lots of protein, not a lot of fillers.) Bavaria was next where we met up with Stephanie, an excellent guide, for hiking. Our private Neuschwanstein tour before opening was a highlight. In Munich, Stephanie took us on a food tour which exceeded expectations. Claudia chose wonderful restaurants throughout. She even advised me later regarding Dresden which my husband and I visited on our own.

Ian and Suzy Crabb on the Charles Bridge in Prague.

We were in Berlin, Potsdam, Dresden and Prague. It was fantastic and Claudia and Juliet were amazing. They added SO much value to our trip. They made great suggestions for the itinerary and really listened to what we like to do and see. Claudia personally knows the guides and they were all wonderful — great English, easy to be with, loads of history and local information. Seemed to love their jobs. All had personal stories about the history that really made it come alive and touch us.

Claudia and Juliet helped us get concert tickets and dinner reservations. I had done this myself for a trip to Spain and having someone else do it was such a relief. We were given a wonderful book that fit in my purse that had all the information — hotels, tours, dinner, concerts, suggestions. If there was a change like in a train schedule, Claudia or Juliet would notify us, which was so reassuring. If there was an issue with a hotel (and there was one that was out of their control) they got notified and they took care of us. Communication through the process was excellent! Quick responses, efficient.

The trip planner added huge value to our trip and we plan to use her agency again! We had so many amazing experiences. We visited two brothers we had hosted who then hosted our children and we had not seen them for 20 years. Took a train to Braunshweig which Claudia arranged for us. We had a really interesting dinner at CODA in Berlin where every course looks and tastes like a dessert but it’s not. Driving through Saxony, Switzerland was not something on our radar and it was such a nice break from all the history and architecture and our guide Malek was really great. Having a guide in the Palace and Monastery in Prague was invaluable and Claudia arranged for us to have lunch within the walls with a magnificent view of the city. Touring the Meissen factory was also not on our agenda—a Claudia suggestion—and that day trip (boat down the Elbe to Meissen) was great.

Nothing negative to say. Everything went incredibly smoothly and we were SO pleased with our first WOW experience. We wish Claudia and Juliet were experts everywhere — we would use them again in a heartbeat.

We did a 30th birthday celebration for our son at Oktoberfest in Munich, Germany from Sept, 24- Oct. 1, 2024. We used Claudia Schwenger from The WOW List to plan the trip. There were 9 family members, ages 24 to 57 on the trip, so having Claudia work out the travel logistics was invaluable. Claudia secured the hotels, excursions, Oktoberfest tickets, dinner reservations, transfers and more. Claudia took the time to have phone converstations plus several follow-up emails during the planning process. She always gave options for each trip decision so the whole adventure was customized to our liking. We spent 4 days in Munich and then travelled to Salzburg, Austria for 3 days. Each day of the trip had one planned excursion but we never felt we lacked downtime or time to wander on our own. The Munich excursions included a city walking tour, an Oktoberfest tour, Dachau, Olympic Park, and Neuschwanstein Castle. In Salzburg, we did a Sound of Music bicycle tour, streudel making and beer-pairing dinner. Every dinner reservation was enjoyed by the whole group. We were even able to reach Claudia while on the trip to change plans for our last day. She was able to take care of the request from afar in no time. My husband and I even enjoyed a WOW Moment during the trip with a lovely drink at a rooftop bar in Munich that boasted a city view. Overall, it was an incredible family celebration! I wouldn’t hesitate to use Claudia again.

We just returned home from a 16-day trip to Germany, plus 2 travel days. I urge everyone to visit Germany. The country is scenically gorgeous, the food is outstanding, as are the wines and beers, but the very best part of Germany are its people. The German people are polite, welcoming, and very helpful. They take pride in what they do, and in their country. It is sparkling clean, and safe at all hours of the day and night. My husband & I saw so many young people out late at night having a wonderful time. Overall, it’s a country that has not forgotten its past, good and bad, and looks forward to the future with acceptance and love.

I think I would have liked to have seen what was inside the various museums we saw from the outside. Basically, Germany is a new country, (since its structures were destroyed during World War II), rebuilding since the mid 1950s to look old. The German people are very proud of how they are restoring the appearance of old Germany. Due to this there was a great deal of emphasis on the exterior of buildings, and I would have enjoyed seeing more of the interiors. Maybe we needed to plan more time for our trip. We covered a great deal of territory as we landed in Frankfurt, then headed south to the Black Forest area and then on to the Bavarian Alps, and up to Berlin and then back to Frankfurt. Both the Black Forest and Bavaria were as beautiful and as perfect as I had imagined. I think as far as big cities went, I would say Munich was my favorite because it seemed to be just the right size with just the right amount of things to see and do. Berlin is a very cosmopolitan city, like going to NYC, and Frankfurt struck me as such a “bank/money” place, that I felt it, too, was not as wonderful as Munich.

We did not plan this, but we happened to be in Germany during the celebration of reunification of Germany, which is a very big deal to its population and it involved a 4-5 day holiday for them, so there was a great deal of traffic, but also a great vibe of happy energy. I loved it!! We also happened to be there for a week of a “light show” in Berlin. Again, it brings out a huge population of people, of all ages to view the light show which is like New Year’s Eve and Christmas lights displays here in the USA. We saw more young people and bicycles in Germany than we had seen on past trips to China and other Far East countries.

Our driver and guide, Ulrich Hies, was absolutely amazing: an excellent driver, compassionate human being and a gentle giant of a man. I really messed up and left part of my CPAP equipment in the hotel we had last stayed at and did not realize it until I unpacked at the next destination, after we all had said good night to each other. When Uli found out, he drove back to the hotel while we were enjoying a leisurely dinner to retrieve it for me. A 4-hour back-and-forth drive after a day of touring and guiding us just to make sure I had what I needed. You couldn’t have a more caring or kinder person than Uli. I also neglected to tell you that I am an obese handicapped individual who cannot walk. Uli provided us with a large Mercedes van that had an extra platform that extended out to make it easier for me to enter and exit the vehicle. He also brought along a battery ride-on scooter and a wheelchair for me to use so I could enjoy this trip.

Our hotel room in Schwangau, at the Hotel Das Ruebezahl, had a perfect view of both castles from our patio. We had an arrangment for us to visit Neuschwanzstein Castle before it opened to the public. This involved pushing me up a 20-degree incline of about 1,000 feet while I sat in the wheelchair. Uli never complained or seemed to resent aiding me throughout the trip. Mr. Wonderful for sure!! There were no glitches of getting in to this private tour and we had two English-speaking people with us, as my husband was able to use stairs with one guide, while the other guide went with Uli and me in elevators to get to each elevation. Everyone was unbelievably friendly, informative and kind. We found this to be true throughout Germany.

Uli had 2 friends who joined us in Munich and Berlin who really knew these cities extremely well. They were able to give us insider information about these cities. Marcus and Andreas, both of whom were such special additions to our tour.

Every hotel we stayed in was fabulous in location, amenities, and comfort. We were upgraded to a full suite which had a dining room, two full bathrooms and a living room in Dresden at the Bulow Palais Dresden. Another hotel that surprised us was the Heidelberg Suites in which we found ourselves in a Jr. Suite with a full kitchen (including dishwasher). In Munich we stayed in the Charles Hotel where we found a large bottle of Perrier Jouet Grand Brut Champagne 750ml on ice waiting for us along with some snacks. Each hotel greeted us with a welcome beverage and snacks of some kind in the room.

We thank our travel company and especially Claudia for working with us to make this a most wonderful, perfect holiday.

We also thank Wendy Perrin for putting us in touch with Claudia in the first place and for her very special WOW Moment luncheon overlooking the Rhine River. Truly a WOW experience that we will never forget.

Lisa Redburn during a cooking lesson at Tatjana Ciciliani’s home in Trojir, Croatia. Photo: Tom Redburn

Lisa and I have had a lot of wonderful adventures in our more than 50 years together, but for our 50th wedding anniversary trip to Italy, Croatia, Slovenia and Switzerland, the extraordinary planning of Claudia Schwenger and Luisa Grigoletto took our travel experience to a whole new level. It’s true that Europe was already getting overrun with tourists during our six-week trip, which began on May 23 in Venice and ended on July 4 at Lake Como, but we rarely felt it because time after time Claudia and Luisa arranged guides and outings that took us away from the crowds and to hidden corners we never would have found on our own.

There are too many highlights to include all of them, but some of our most memorable moments were a gastronomic walking tour of Bologna with Giacomo, a guided E-bike ride along the Appian Way in Rome with Gioia, who spontaneously added in a visit to the multi-layered Church of San Clemente when we expressed interest in it, a guided cable-car ride and walk to the top of Anacapri with Melania, and two hikes in the Dolomites with Paola, who revised her plans to reflect our own capacities for strenuous walking (there’s a theme here: nearly all our best guides were women). And that’s just Italy.

In Croatia and Slovenia, we enjoyed a guided walk up Mt. Srd above Dubrovnik, where two women from Piknik Dubrovnik had set up an extraordinary sunset picnic dinner just for us, two guided trips (one by E-bike, the other walking) in the backcountry of the islands of Korcula and Hvar that both included amazing private lunches far from the madding crowds, and an extraordinary tour by the charismatic Mario Bartulovic of his family’s winery and steep-sided vineyard on one of our only rainy days. We nearly cancelled but are so thankful that we didn’t.

And the discovery of the trip, for us, was Slovenia, where we dined at the famous Hisa Franko (a 3 1/2-hour, 18-course tasting menu from chef Ana Ros), with a stay at tiny Chalets Nebesa, which is not to be missed if you are anywhere in the area. Four-room Nebesa (reserve far in advance!) is owned and run by Ana’s charming mother, father, sister and brother-in-law, and enjoys an extraordinary view in the Julian Alps over Kobarid, where there are still trenches from the devastating fighting along a front of World War I.

I could go on and on, but suffice it to say that, with only one or two exceptions, every guide was sensational, just about every accommodation was terrific, and nearly all the reserved dinners were a delight. And that’s not to mention our WOW Moment, sponsored by Wendy, of a lunch and wine tasting at the extraordinary BIBICh Winery, on a day when we traveled from Split to Zadar, right after visiting Krka National Park.

Claudia and Luisa are extraordinary travel planners who I would recommend unequivocally. They took my idea of following in some of the footsteps of our original honeymoon trip to Europe (10 months on $6,000 in 1973-74 to Italy, Yugoslavia, Austria, Greece, Switzerland and France) and built it into an equally memorable highlight in our lives together. We spent our actual anniversary at a pension in the car-free Fex Valley in the Engadine that was one of the top places we stayed on our honeymoon, but which now paled in comparison to the numerous hotels/B&Bs (admittedly more expensive but not the well-known 5-star names, either) that Claudia and Luisa found for us.

Despite its length, which could easily have been very wearing, the trip was extremely well-paced, allowing us time for rest and recovery when needed. We looped from Venice down to the Amalfi Coast, taking a flight to Dubrovnik, then working our way up the Croatian coast and islands before heading into Slovenia, the Dolomites and Switzerland. We rented a car twice (from Venice to Orvieto, and Trieste to Milan), but relied on car and drivers and trains when appropriate. We focused mostly on culture and cities for the first couple of weeks, the Mediterranean coast for the middle portion, and ending with mostly outdoors and physical Alpine experiences.

Our trip lived up to everything I had been dreaming about since we first thought of the idea more than two years in advance.

Our trip to Netherlands, Belgium and Alsace, France the last couple weeks of May was a wonderful experience that we planned with Claudia. All the hotels were lovely and exceeded expectations. Hotel Estherea (Amsterdam) was like residing in a garden, Made in Louise (Brussels) was cute and quirky and Le Chambard (Alsace) felt like a sumptuous Bavarian hunting lodge. With Claudia’s help we felt we visited the highlights that each region had to offer. Our Food and Canals tour was so much fun—our guide Gerard was informative & entertaining. The culmination of the food tour was a wooden boat ride on the canals with wine and tastings. What a great way to start our trip! The half-day bike ride into the country was also a highlight—windmills, sheep and dutch apple pie! What a wonderful way to see another side of the Netherlands. Brussels was a fun and cosmopolitan city with excellent dining options like Cowfish and Tero. Colin was our guide in Brussels, Bruge & Ghent. We couldn’t have asked for a more informative & fun person to spend time with. Lastly, we visited Alsace, France. A quaint area with a strong Germanic influence. The beautiful scenery and wineries dominated the landscape. We had what, for us, will probably be a once-in-a-lifetime experience. We dined at La Table d’Olivier Nasti, a 2-star Michelin restaurant that provided unbelievable service, an elegant ambiance and the most delicious and beautifully plated food. It was a four-hour dining experience we will never forget! Thank you to Claudia for creating this wonderful experience for us. We never could have done this trip without her!

We just returned from a wonderful wine trip to Germany. Claudia and her team helped us plan a magnificent itinerary and she connected us with great hosts/guides. We had many highlights but a few that jump out — sipping wine in the vineyard with the winemaker, a private tour through the cellars of Trier, cycling through the Grand Cru vineyards of the Mosel, and a special wine tasting in an old Roman wine press area. Additionally, when a couple things went wrong (e.g., lost rental car key), her team jumped in to support logistically and emotionally. We felt well pampered and taken care of during this trip and would highly recommend Claudia for any adventures in Germany.

My husband and I traveled to Europe during the month of February 2022. We chose to spend a week exploring Prague and Vienna before continuing on to Germany. Claudia designed a lovely four-day stay in Prague at a former monastery, which provided us a view of Prague Castle from our room as well as a great location for exploring the city on foot. She arranged for a guided walking tour of the city when we arrived so that we could navigate on our own after that. We always enjoy visiting castles and other historic places, so Claudia had a driver/guide pick us up for excursions outside of the city to visit a palace, castle, and a national park. On our transfer day to Vienna, he also took us to Chesky Kumlov, which we enjoyed very much. Upon arrival in Vienna, we checked into the famous Sacher Hotel. We once again had a guided walking tour of the city and our guide also took us out to the Schonneburg Palace. Afterwards, we invited our guide to accompany us to his favorite lunch spot. He had a bit of free time before his next client, so he brought us to an outdoor market and we had a delicious lunch, someplace we would have never gone to on our own. Our last day in Vienna was very special, as we had a private tour of the Spanish Riding School. We had a great experience meeting many of the horses and watching a practice session with the horses and riders. The restaurant reservations were all made by Claudia in advance and if the timing didn’t work for us, we simply cancelled or changed the time. We always like to have private guides/drivers and Claudia is able to set up the best for us. The travel experience is so much better with knowledgeable guides. We would highly recommend Claudia and intend to use her services again in the future.

Claudia was under our wing for 3 years while Covid played havoc with our Alps vacation. Finally getting to take the trip, we were overly excited and found the wonderful locations, hotels and food options which were planned for us to be even more than we hoped. We hit the alps just as most of the hotels, restaurants and store were closing for nearly 2 months before the winter ski season rush. Everything was quiet and quite a few places were not even open. If you go in fall…plan it in August (mid to late) cause after the beginning of Sept. everything shuts down. Claudia was prompt, pleasant to work with, and provided everything I dreamed of for this trip. Plus, when we did run into issues on the trip, she was right on it and found resolutions very very quickly.

PANDEMIC TRAVEL We have just returned from a spectacular 2 ½ week trip to Germany. We were not sure what to expect, but we found a beautiful, diverse country with friendly people and an interesting but complex history.
Our August 22 trip was planned by WOW List Germany expert Claudia Schwenger in Toronto. Claudia was a pro every step of the way. She listened to our needs and desires and addressed them admirably. She contributed great ideas which immeasurably increased our pleasure. She arranged outstanding driver/guides and hotels. She recommended wonderful restaurants for every evening. Throughout out trip, Claudia connected with our guides almost daily to ensure all was well. She quickly addressed and resolved several challenging personal hiccups which occurred along the way. We can’t say enough about Claudia.
Great guides can make or break a trip. Aaron and Sue in Berlin, Uli in the Rhine Valley, Black Forest and Alsace, and Andreas in the Bavarian Alps and Munich were among the best we have ever had. They were highly experienced, unusually knowledgeable about sights, culture, and history, communicated well, were flexible, and patient. They had been well-briefed by Claudia. In short, they were a joy to know and be with. They went out of their way to make our trip special. For example, Uli brought a scooter for me to facilitate long center-city walks. Andreas put remarkable effort into helping Lynn trace her family roots.
Without exception, Claudia’s recommended hotels were amazing. To cover a broad swath of Germany in the time available, we moved every third day. Each time, we regretted leaving our wonderful hotel. The locations were ideal, our rooms perfect, the staffs friendly and responsive, and the breakfasts terrific. Especially memorable were our room in a real castle with a patio overlooking the Rhine River and our balcony overlooking Neuschwanstein and Hohenschwangau Castles in the Alps.
A variety of special experiences planned by Claudia enhanced our trip. They included visits to the Berlin Wall and Potsdam, castle visits, boat trips on the Rhine and Lake Constance, and a side trip to Strasbourg, France. In Berlin, we had the joy of our surprise WOW Moment, earned after two Wendy Perrin trips. It was a special riverside gourmet dinner followed by a wonderful nighttime cruise on the Spree River. This cruise, with all the city lights and activity, gave us a whole new perspective of Berlin. We were hugely appreciative.
I could go on and on because we can’t stop talking about this trip. We thank Claudia, her colleague Saskia, and our exceptional guides for making it successful and truly memorable.

PANDEMIC TRAVEL  Claudia provided a highly personalized Germany itinerary that exceeded all expectations. It was flawless. We traversed Germany both in geography and local culture from Bavaria in the South to Hamburg in the North. We experienced the highs and lows of Germany’s history from visiting Dachau concentration camp to the revelry of sharing a bier with locals in Munich during Oktober. We had a Porsche Carrera convertible with detailed maps and itinerary to visit many quaint villages, castles and churches as we drove from the Alps through the Black Forest and north along the Rhine River Valley. We had a private tour of Neuschwanstein where along with the guide, were the only 3 individuals with the keys to the Disney castle. We ate five star cuisine. We took a ride to the highest point in Germany at Zugspitze. We slept in castles and strolled a university town. We even spent a day biking with locals in Hamburg. So much to see and do and memories made. Very exquisite.

Our trip was wonderful from beginning to end. We worked with Claudia. Having grown up in Germany she had first hand experience of the cities we planned to visit and was very knowledgeable in all aspects of our travel. She was available to discuss plans and ideas throughout the planning process and communicate by email during the trip and follow up after the trip. I highly recommend Claudia.

Claudia Schwenger was terrific. She built an itinerary that was well suited for our interests. She found guides in Berlin who were just outstanding. As we were planning the trip, Claudia took the time to understand our goals for the trip and she chose guides, hotels and other items that allowed our goals to be achieved.

Claudia was just extraordinary. From the initial planning call, to the fine details of the trip in the TripPiglet, to the beautiful hotel recommendations, to the guides, everything exceeded my expectations. Having worked with several WOW List agents in the past Claudia and her team just out did themselves. Her knowledge of Germany enabled her to design a 12 day trip that allowed us to see many cities, meet lots of people, learn so much about the complex history, and still relax. I strongly recommend using Claudia for future travels to Germany.

Claudia and the folks on her team managed quite a few things that I could not have arranged on my own, or at least not easily. Transport to and from the airports, local guides that handled small groups and worked with us to see what we wanted, not just following a script. Interesting places to eat we might not have found on our own. Train tickets. Amazing hotels with an attention to detail. All this while keeping an eye on what we wanted to do (not easy when you want to do everything).

I cannot say enough about Claudia Schwenger and her assistant Merium Iqbal. Our trip to Stockholm, Copenhagen, Berlin and Oslo couldn’t have been better. We enjoyed each and every guide. Claudia made sure we had plenty of time to ourselves to explore, plus contacting the most fun and knowledgeable guides. We flew, took a train and also had a wonderful self drive to the country. Claudia covered all the bases, plus the best hotels and dining experiences.

We were very impressed with Claudia Schwenger. We had some concerns before we left for Paris because of the protests there, but Claudia coordinated a call with someone on the ground and got us comfortable that our trip would not be disrupted. The guides, tours, hotels and restaurants selected by Claudia were outstanding. Thank you for connecting us with her. We plan to work with Claudia for our next trip. She was great!

When I reached out to Claudia and Mirium to help plan a once-in-a-lifetime trip for my Mother, I had high expectations. Not only did they knock it out of the park, but they made this trip to Austria and northern Italy truly a lifetime memory for which we will always be grateful. The hotels were hand-picked and exceptional, the guides were knowledgeable and personable, and the activities were well-timed and exactly what we asked for. We were working with specific cruise dates and were looking for a 10-day pre-cruise trip that would give us mountains, water, beautiful scenery and culture in destinations that were easy to get around. When I contacted them two weeks prior to the departure to let them know that Mom had a medical issue that could limit some of her mobility, they were immediately responsive. They discretely shared this information with the guides such that they were able to route the day trips and tours for routes requiring less walking without sacrificing the original itinerary and plan (and without Mom knowing!). The hotel in Lago d’Iseo was a hidden gem, literally. The apple strudel cooking class in Salzburg was super fun and engaging. The Piglet they provided was a thoroughly detailed day to day guide that covered every potential question. Mom is still smiling from ear to ear and already talking about planning her next adventure. I cannot say enough great things about Claudia and her team and would hire them again. Not only because they are clearly experts in this region, but because they cared about our experience from the minute I sent them the email to initiate the trip to the minute Mom returned home where she found a beautiful floral arrangement thanking her for letting them be part of her trip. 10-star service every step of the way.

Claudia and her team created an amazing vacation for myself, my husband and our 12-year-old son. We contacted Claudia to help us create an itinerary for our trip to Germany. This would be the tail end of our vacation; we began our time in Provence, France with friends. We were impressed with Claudia’s ability to hone in on what we wanted to do and see in Germany, the pace we wanted to set for our daily itineraries and provide excellent choices for accommodations, restaurants, tour guides, and drivers.

Claudia reached out to her colleagues in France and was able to find the perfect hotel for one night in Paris as well as provide transportation (drivers and trains) to our Provence destination. Leaving Provence, she also arranged a driver to take us to the airport. Upon arrival in Munich, we were so pleased with the Cortina Hotel. The size of the suite was impressive and the location was ideal for us. It was centrally located yet never felt like we were in the middle of a big city. We enjoyed our morning breakfast buffets and the hotel staff couldn’t have been more friendly and professional. We were delighted with our private guides showing us Munich, Nuremberg, and Bavaria. They were able to balance my need to see and understand the history of the city and cater to our 12-year-olds attention span. He is interested in World War II history, and the guides were able to really help him see so much of that history.

Our day in Bavaria was scheduled to be our WOW moment. And WOW it was. Our guide tailored a day that was perfect for us. We got a quintessential Bavarian experience and so much more. We took the cable car to the top of Zugspitze, Germanys highest peak. Our son was happy to say that he ate a Bratwurst in the clouds. And then to snow sled – an unexpected treat in June! Our lunch spot in Garmish-Parkenkirchen was a great find. I loved my raspberry cake. We had a great time racing down the mountain on the Alpine slide. By touring Linderhof Palace we were able to check off a Ludwig castle from our bucket list. The final stop in Ettal to see the monastery was icing on the cake.

Claudia arranged our transportation to Berlin. Here we enjoyed another great hotel choice – The Mandala Suites. Again, a very comfortable suite, excellent breakfast buffets, and wonderful staff. Our guides for the city were top notch. We did a tour of East Berlin seeing how life was before the Wall came down. Another day we toured Berlins South and Potsdam. We really enjoyed the variety of restaurants in Berlin. We spent much of our time walking the city. There is so much to see!

We were so impressed with all that Claudia and her team provided for us. It is a vacation we will never forget.

We traveled to Amsterdam, The Hague, Antwerp, and Brussels. Claudia and her assistant Merium were lovely to deal and booked us on some terrific experiences: we went on a surprising wide-ranging food tour and an absolutely fabulous bike tour in Amsterdam and a fun, educational chocolate and beer tour in Brussels. She got us a tour of the International Court of Justice/Peace Palace which was a highlight of our trip and which we learned occurs one weekend a month.

I also found that her suggestions required a lot of scrutinizing, e.g., said museums are closed Monday but said the best time to go to a certain museum was Monday; some unrealistic time frames so we had to forfeit tickets to a concert we booked; suggested a restaurant one night adjacent to a museum but suggested a restaurant across town the day we were going to be at the museum; and we found her itinerary required a lot of page flipping. She checked in while we were away to offer help.

Response from Trusted Travel Expert Claudia Schwenger:

In my experience, most travelers prefer an in-depth and detailed itinerary; I’m sorry that Dorian apparently found it to be too much. Allow me to address her points:

First, regarding the days when museums are open: In the very first itinerary draft I sent Dorian, while I was still getting to know her and her son, I included a variety of museum suggestions in Antwerp, to find out which ones appealed to them most and thus should be included in the final itinerary. Since most museums are closed on Mondays, I originally listed those possible museum visits for a Sunday. The itinerary had to be rejiggered a few times to accommodate experiences that became available only shortly before the travelers departed (the tour of the Peace Palace, as one example). At that point, I moved every museum visit in the itinerary to the best day for it. Since Mauritshuis is open on Monday afternoons, I moved that visit to Monday, so they’d have more time for the other museums on Sunday. Dorian’s final itinerary suggested the best day for visiting each museum that interested her.

Second, regarding the concert time: Dorian had indicated she wanted a lot of activity and walking. I made a 6:30 pm dinner reservation at a restaurant that is a 20-minute walk from their hotel, en route to the concert venue that was another 25-minute walk from the restaurant. The concert was at 8:30 pm, and 1 hour 15 minutes is more than enough time for the restaurant I sent them to. It’s not clear to me why they had to miss the concert. We spoke frequently while she was on the road, and this is the first I’ve heard of this.

Third, regarding the restaurant adjacent to a museum: The only restaurant on the itinerary that was adjacent to a museum is Brasserie Berlage at the Gemeentemuseum in The Hague. I did indeed book Dorian a table at that restaurant for the day of that museum visit.

I’m sorry if the itinerary was so long as to require “page flipping.” Again, I’ve found that most of the travelers who contact me prefer more detail rather than less.

We wanted to extend a trip to Germany after attending a meeting in Mainz in August. Claudia proposed two interesting itineraries. We chose to explore the Moselle Valley and had a delightful week in that region. Claudia arranged for a guide/driver who was most knowledgeable about this area. Through his eyes, we learned about the history, culture and food and wine of the valley. He was responsive to our interests and planned each day accordingly. The hotels that Claudia suggested were wonderful. We were especially surprised to find some special touches to help us celebrate our wedding anniversary at one of them. And her restaurant recommendations were also perfect. In fact, one meal tops our list of best meals this year. Claudia introduced us to an area we would not have considered on our own but that we enjoyed immensely. It was a memorable trip planned easily and flawlessly.

Claudia and her team arranged a wonderful weekend in Amsterdam for us! First off, her hotel recommendation was right on point for our travel preferences. A small boutique hotel with a memorable dining experience and within walking distance of everything. Most memorable was our private breakfast cruise on the canals, a private tour of the tulip gardens and a great group bike ride! We loved it and Claudia and her team made everything so simple and carefree.

We were very pleased with Claudia’s services all the way around. The hotel was excellent and we were upgraded on our room. We liked our guides, and all the arrangements worked out fine. We liked the booklet they sent of all arrangements. Thanks so much–we had a wonderful trip and loved Amsterdam!

In February/ March of 2017 my husband and I had 6 days to explore some highlights of southern Germany. We were interested in seeing historical areas, castles, palaces and many of the quaint half-timbered small towns and villages. I also asked that our hotels have charm and character. Our agent Claudia set us up with a fantastic driver/guide who was very knowledgeable and accommodating and made sure we experienced more than we asked for. Our hotels included a castle, a 900 year old home, a riverfront small inn, all very lovely. I felt comfortable and had great correspondence with the Claudia all along.

Claudia Schwenger helped us plan our 2.5 week long trip to Prague, Croatia, and Amsterdam. She was extremely responsive during the planning process. There were a few days where we just couldn’t decide from the options Claudia presented for where to stay, what to do, or where to eat, but Claudia really came through for us and provided excellent recommendations that ended up working out quite well. The trip went very smoothly, and during our travels Claudia checked in with us to make sure that was the case.

My wife and I were very pleased with Claudia Schwenger’s planning of our recent trip to Germany (June 2016). We enjoyed our stay in Berlin, Bavaria, the Bavarian Alps and the Black Forest region. The personal guides Ms. Schwenger set us up with were excellent, They were most accommodating, exceptionally knowledgeable and patient. The hotel accommodations, restaurant reservations she had arranged for us were excellent and she was always available by email, phone when ever the need arose. Overall, our trip was more than we hoped for; we had seen more castles than the Neuschwanstein Castle my wife wanted to see. Our private tour of Neuschwanstein Castle arranged by Ms. Schwenger was exceptional. The only way one should see it. We purchased cuckoo clocks from the shop, (Robert Herr Kuckucksuhren-Unikate) she suggested we stop at in Schonach. And our appointments at the Caracalla Spa in Baden-Baden were the perfect ending before heading back home the following day. Next time in Germany, we would consider staying longer in some places and less time in others. Thank you so much.

I was looking for tickets and transportation/day-trip support from Amsterdam to the sold-out Bosch 500 exhibit in Den Bosch, Netherlands, in April 2016, and Wendy sent me to Claudia. We wanted three different days of touring with an expert guide.  One of the days we wanted to go was King’s Day, a national holiday in the Netherlands, and the cost of a driver and guide on that day were exorbitant.  Claudia looked into alternatives—trains, rental cars, overnighting outside Amsterdam…Ultimately she was able to confirm a driver/guide (one person) she had worked with before who could do the two days for $2,900. The driver/guide was excellent, and we had two wonderful days of touring. I would definitely use Claudia again. She provided extraordinary service and worked hard to give us a great travel experience. Thank you for the referral.