Make Your Next Trip Extraordinary

The three of us, a couple from New York City with a college senior studying art history, had a fantastic trip to Japan in December-January 2025-6. Andrea and his team listened to our goals—art, culture, history—and created the perfect itinerary, navigating through New Year’s holiday closures as well as a national holiday in mid-January. All the logistics were handled beautifully, with private drivers and boats showing up on time and whisking us from one place to the next, and guides making sure we found our reserved seats on Shinkansen trains with the wonderful bento box lunches we were directed to purchase beforehand.

While Tokyo and Kyoto were fascinating, we especially enjoyed our time on Naoshima, the art island, featuring Tadao Ando’s architecture and the works of renowned artists, from Monet to Kusama, Basquiat, Turrell and Sugimoto. Our guide was knowledgeable, enthusiastic and articulate, and the schedule was carefully created to make the most of our time without exhausting us. The day trip to Teshima, including a gourmet Italian meal on a private powerboat, where we visited multiple unique museums and site-specific installations, was a highlight.

We stayed in 4 very different hotels over 16 days, and at each one the team made sure we had the very best rooms with views far beyond our expectations. We had two different guides in Kyoto, both of whom had deep knowledge of Japanese culture, gardens and faith traditions—our private tea ceremony and introduction to Zen meditation were especially meaningful with our guide’s insights. And our son enjoyed his late-night overview of Kyoto nightlife.

Andrea’s colleagues found small non-touristy restaurants with great food and atmosphere, and made all the arrangements. The team sent helpful material (cultural dos and don’ts, books, movies and blogs) in advance of the trip, and while we were in Japan, they were always accessible via WhatsApp and phone, giving us peace of mind and answering questions. We look forward to returning to Japan and working with Andrea and the team again!

Kristen MacLeod and her family at an Ikebana workshop in Tokyo, Japan.

Traveler Kristen MacLeod and her family are guided in the traditional art of Ikebana flower arrangement.

Japan, 12/25/2025 – 01/14/2026
Just returned from an outstanding trip to Japan combining both a week of cultural touring and a week of skiing in the Myoko and Nagano regions. Andrea was our planner, and our team of guardian angels during the trip was led by Ina. It was a challenging trip to plan, given the combo of skiing and culture, the time of year—the busy 2 weeks just after Christmas and through the New Year—and the fact that there were 7 of us traveling. My husband, 3 adult kids, 2 of their partners and I were all traveling together.

Andrea and his team really listened to what we were asking for and had an immediate gestalt for the type of family and travelers that we are. One of our concerns was that we would be overwhelmed by crowds of tourists—both foreign and Japanese—given the holiday week and the recent explosion of travelers to Japan. Andrea planned both our itinerary and our excursions to avoid crowds of tourists and maximize our experiences. Much of Japan pretty much shuts down for 12/31-1/2, so he knew that we needed to do our touring the first week and be at the ski resorts for our second week.

Service and value from his company were most exceptional in 2 ways:

1) They are on call 24/7 during your trip and are immediately responsive to questions, schedule changes and travel adjustments. They send a daily “preview,” making certain that you have all of the necessary information and contacts to prepare—everything from the weather report to what track your train is leaving on to suggestions for dinner. In this sense, it is truly a white glove service and allows for many more meaningful experiences into a limited time.

2) Their contacts on the ground in Japan are truly unique and exceptional. There is just no way you could experience such an intimate version of Tokyo or the history and tradition of Kanazawa without the knowledge from the company and the contacts through the guides. Perhaps just as important is that the personality of the guides was absolutely perfect for our crowd. Our dreadlocked, half Japanese, half Kiwi ski guide clicked immediately with all of us and led us on wonderful powder runs, as well as to a small local ski area where his good friend the Ramen chef gave us free beer and fed us the most heavenly Ramen we have ever eaten.

Our first few days in Japan were spent in Tokyo, beginning with a visit to a Buddhist temple that is closed to the public where the head monk instructed us in meditation and the intricacies of the tea ceremony. Our guide Tsubasa has deep connections in Tokyo in the food and art world, allowing us to experience both traditional and contemporary Japanese art alongside a local artist, as well as sushi making with a Michelin starred chef, and the traditional Ikebana flower arranging with an Ikebana master in a private club owned by a friend. The hospitality and generosity of these incredibly talented people was truly a gift to us all. We experienced the working tuna market, which is closed to the public, but not to us! We got to watch the daily auction and then proceed to the floor where they were butchering and prepping the tuna.

One of the areas that Andrea wanted us to experience was the Ishikawa prefecture (including Kanazawa and Toyama)—far less touristed with deep history and artisan tradition. Our stay at the Bed and Craft collection of lodgings was one of our most memorable and unique experiences. We stayed in a 4 bedroom, very Japanese-style house in the small artisan town of Inabi. The hospitality of the staff and gorgeous home will not soon be forgotten by any of us. The planning was spot on here, as it wasted very little travel time and yet gave us a taste of a Japan that we would never see at the ski areas.

And then there is the skiing… Yes, the powder is epic and makes everyone feel like a hero. The crowds were minimal, especially with tips from our guides in Myoko and Shiga Kogen. The guide service, Canyons, matched us with two perfect guides. We live in a ski town and we weren’t sure that the guides would add much value, given that we were not planning to backcountry ski. We were incorrect. The guides added immense value. The have intimate knowledge of exactly where to get the best runs each day, and they know everyone, making for an intimate experience even at the larger resorts. AND… they are so much fun and offer great insight into Japan and skiing in Japan.

The review would not be complete without a huge shout out to Sakaeya Ryokan and the town of Shibu Onsen. Our planning team really scored a 10/10 with this traditional ryokan in this mountain town famous for its many hot springs. It was true luxury with its private onsen including sauna and cold plunge with fully stocked fridges and amenities. They had the foresight to book both of the private onsen complexes for our family for a few hours each night so that we could experience this most luxurious of Japanese traditions every evening after skiing. We were all in awe. The kind and hospitable staff and mouth-watering traditional Japanese meals are actually indescribable. This is a town, an inn, and an experience not to be missed!!

Did the trip planner add value? Absolutely!! Very few, if any, of our experiences would have been possible without them. With such a jam-packed schedule, their guardian angel service was indispensable, even jumping in to help our daughter with transport and lodgings when her return flights were canceled. It is very clear that they strive to be exceptional in their quality and service, which they achieved it in every way.

We had a wonderful trip! Japan was amazing, so clean and friendly. We particularly enjoyed the experiences such as sushi making, meeting geishas, samurai sword experience, etc. October is a perfect time of year to go.

We spent two weeks, could have used more time—especially in Tokyo, where we only did two days.

All of our guides were excellent and the travel planner did an amazing job of getting us from point A to B so seamlessly, as well as keeping in constant contact if we had any issues. Loved every hotel we stayed at.

The Art Islands were definitely a highlight and something I think a lot of people don’t know about but is so worth your time!

Liza and Jack Thayer in Japan.

Travelers Liza and Jack Thayer enjoyed a trip grounded in participatory experiences.

Japan 11/10/25-11/24/25

We are home for a few weeks from an amazing trip to Japan. Andrea and his team planned the perfect trip for us and the itinerary and execution were flawless. The team was there every step of the way responding to any questions and making sure we were well supported. We participated in many different aspects of Japanese culture. All of our “experiences” (bonsai, tea ceremony, samurai to name a few) helped us to learn about different aspects of life in Japan. A 5am trip to the Tokyo fish market is not to be missed!

Our guide David helped us to stay “off the beaten path” and still visit the exquisite temples and gardens. We left there reluctantly, but with a feeling of renewed respect for the importance of tradition, respect, kindness, and natural beauty. We started in Tokyo, then went to Matsumoto, on to Kanazawa, and then Kyoto where we connected with family for the last few days. It was definitely the trip of a lifetime!

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