When we arrived in Cabo to check into our resort, the front desk informed us that there were no rooms available. I called Julie immediately on December 27th. She responded immediately and spoke to property management. We did not get the room that we had fully paid for in advance but Julie did negotiate a one night refund for us and organized dinner for us the first night on the property. Julie was helpful and consistently followed up afterward to make sure everything was ok. After the disastrous beginning, we had a great time. The scuba diving excursion she planned for us was excellent too.
You know that expression “the second time’s the charm?” Well, that is certainly true when booking with Julie! My son loved his Cabo trip last year that Julie arranged so much, he wanted to go back again. This second vacation was the Spring Break trip of a lifetime for my son and his friends. At Julie’s suggestion, she put them right in the middle of all the action – they stayed at a beautiful, all-inclusive resort that was safe and fun. Julie booked airport transportation, knew where to put the kids so they’d be in the “best” area, told them about the “new” hot spots, gave them a list of great restaurants and clubs, and everything else they needed to ensure a wonderful trip. Thanks, Julie, you did it again!
If you are going to Cabo, you need Julie! I cannot say enough great things about Julie and her staff, and the quality of the business she runs. They are responsive, intuitive, understanding and great at what they do. They put together an amazing Senior Trip for my son and his friends. As parents, we were very concerned about our children’s transportation to and from the airport, as well as from the hotel to the clubs downtown. Julie secured transportation for the whole trip with the same driver, Cesar, for all 6 days, and the kids loved him! He not only drove them, but kept an eye on them when they were out at night and made sure everyone got home safely. Cesar was accommodating, informative, and supportive. Julie ensured our peace of mind and made the trip a great experience for the kids and the parents.
Julie Byrd helped us plan the most memorable trip for my 40th birthday in Cabo. 11 couples were treated to a vacation none of us will forget. Villa Turquesa was more beautiful and comfortable than we could have imagined. Chef Lorenzo and his son Rafael made the trip perfection. Every detail was perfect. Our transportation was always on time, our day activities were just as described and very fun. It sounds like I’m overdoing it, but I’m not. It was wonderful. I’m so grateful to Julie and her staff!
People on staff were easily accessible via email and phone. House caretaker was amazing. Transportation was also excellent. Always on time and great service. Restaurants recommended were excellent as were activities. The only thing I would have changed is a nicer boat for our boat tour but I know our first choice was already booked. Julie and her staff were as good as advertised.