On every third trip you plan through a Trusted Travel Expert, Wendy will personally add an unforgettable WOW Experience to your itinerary—custom-designed for you, and totally free!
What is a WOW Moment?
It’s an exclusive insider experience that makes a trip extraordinary. Here are three examples:
How do I get a WOW Moment?
There are two requirements.:
First you must initiate the trip-planning process by filling out a WendyPerrin.com trip-request form. You can find these trip-request forms by browsing The WOW List for your ideal Trusted Travel Expert (TTE) and then clicking the black CONTACT button below that TTE’s bio. Or you can use the Ask Wendy form. If you don’t use a trip-request form—if your initial contact with a TTE is by phone, for example, or via the TTE’s website—that trip will not count toward the WOW Rewards program. NOTE: This program started on October 18, 2015. Any trips that began with a trip-request form filled out before that date do not count toward a WOW Moment. (See explanation below.)
Second, you must review your trip when you get back. A few days after you return, Wendy will send you an email inviting you to review the services of the TTE you used. You have the choice of submitting a private review—for Wendy’s eyes only—or a public review that will be posted on WendyPerrin.com for everyone to read.
Why is it critical to use Wendy’s trip-request form?
Because if Wendy doesn’t know about your trip, she can’t monitor it. When you use Wendy’s contact form to reach out to a Trusted Travel Expert (TTE) on The WOW List, you’re automatically marked as a V.I.P. traveler and enrolled in Wendy’s Trip Support Service. When and where possible, you get priority treatment and benefits that go beyond what the TTE does for other travelers. The only way Wendy can ensure you end up with an extraordinary trip is if she’s in on the trip planning from the start. If you don’t start with her trip-request form, you can’t expect preferred treatment. Here’s how to get the best trip possible.
Why is it critical to submit a trip review?
It’s your reviews that determine who Wendy keeps on The WOW List and who gets removed. Wendy is trying to make the travel world better and hold travel agents to the highest standard that exists. That’s why it’s so important that you review your travel experience and thus help your fellow travelers who are trying to decide whether or not to engage the services of the TTE you used.
Once I’ve earned a WOW Moment, how do I collect on it?
You’ll receive a WOW certificate via email that you can then redeem on a future trip. Here’s how it works:
* After you return from your second trip that originated with a WendyPerrin.com trip-request form submitted on or after October 18, 2015, and after you’ve sent in a review for each of those trips (and remember you can choose to make your review private or public), then you will receive by email a certificate for a WOW Moment on a future trip.
Why don’t trips requested before October 18, 2015, count?
That’s the date when we dreamed up this WOW Rewards program. We were not technologically able to make it retroactive. We’re sorry if this causes any inconvenience, but we are so confident in the power of Wendy’s WOW List of Trusted Travel Experts and her Trip Support Service that we know you will be back for more amazing travel experiences.
Why is Wendy doing this?
First, Wendy wants to thank you for trying out her unprecedented new WOW trip-planning system. She appreciates your input about it, which has helped her to iron out the bugs and fine-tune the system as it develops. Second, Wendy wants to incentivize everyone to submit a review every time they use a travel specialist who is on The WOW List or being tested for it. It’s those reviews that determine who earns a spot on, or gets removed from, the List; your reviews keep The WOW List up-to-the-minute accurate and reliable. Third, Wendy is well aware that, as travelers continue to use TTEs for trip after trip, their trips become increasingly high-caliber, and their standards and expectations grow higher with each trip. WOW Moments are a way to ensure that your TTE-designed trips just keep getting better.
If you have any other questions, please write to firstname.lastname@example.org.