Make Your Next Trip Extraordinary

Wendy Wants To Amp Up Your Trip! | October 18, 2015

On every third trip you plan through a Trusted Travel Expert, Wendy will personally add to your itinerary a surprise WOW Moment, custom-designed for you and totally free!

What is a WOW Moment?

It’s an unforgettable surprise experience that makes a trip extraordinary. Here are three examples:

A private rooftop Michelin-star dinner with fireworks in Florence, Italy

A helicopter ride over the Great Wall of China

Learning the arts of pastry decoration and Sabrage in London

How do I get a WOW Moment?

There are two requirements.:

First, you must initiate the trip-planning process by filling out a trip-request form. You can find these trip-request forms by browsing The WOW List for your ideal Trusted Travel Expert (TTE) and then clicking the black CONTACT button below that TTE’s bio. Or you can use the Ask Wendy form. If you don’t use a trip-request form—if your initial contact with a TTE is by phone, for example, or via the TTE’s website—that trip will not count toward the WOW Rewards program. NOTE: This program started on October 18, 2015. Any trips that began with a trip-request form filled out before that date do not count toward a WOW Moment. (See explanation below.) 

Second, you must review your trip when you get back. A few days after you return, Wendy will send you an email inviting you to review the services of the TTE you used. You have the choice of submitting a private review—for Wendy’s eyes only—or a public review that will be posted on for everyone to read.

Why is it critical to use Wendy’s trip-request form?

Because if Wendy doesn’t know about your trip, she can’t monitor it.  When you use Wendy’s contact form to reach out to a Trusted Travel Expert (TTE) on The WOW List, you’re automatically marked as a V.I.P. traveler and enrolled in Wendy’s Trip Support Service. When and where possible, you get priority treatment and benefits that go beyond what the TTE does for other travelers. The only way Wendy can ensure you end up with an extraordinary trip is if she’s in on the trip planning from the start. If you don’t start with her trip-request form, you can’t expect preferred treatment. Here’s how to get the best trip possible.

Why is it critical to submit a trip review?

It’s your reviews that determine who Wendy keeps on The WOW List and who gets removed. Wendy is trying to make the travel world better and hold travel agents to the highest standard that exists. That’s why it’s so important that you review your travel experience and thus help your fellow travelers who are trying to decide whether or not to engage the services of the TTE you used.

Once I’ve earned a WOW Moment, how do I collect on it?

You’ll receive a WOW certificate via email that you can then redeem on a future trip. You have one year in which to redeem the certificate. Here’s how it works:

* After you return from your second trip that originated with a trip-request form submitted on or after October 18, 2015, and after you’ve sent in a review for each of those trips (and remember you can choose to make your review private or public), then you will receive by email a certificate for a WOW Moment on a future trip.

  • You may use this certificate on any future trip that is planned by a Trusted Travel Expert whose name appears on The WOW List.
  • Only one certificate may be used per trip.

Do WOW Moments expire?

Yes.  When your WOW Moment certificate arrives in your inbox, you have one year from that date in which to redeem your certificate.

Why don’t trips requested before October 18, 2015, count?

That’s the date when we dreamed up this WOW Rewards program. We were not technologically able to make it retroactive. We’re sorry if this causes any inconvenience, but we are so confident in the power of Wendy’s WOW List of Trusted Travel Experts and her Trip Support Service that we know you will be back for more amazing travel experiences.

Why is Wendy doing this?

First, Wendy wants to thank you for trying out her unprecedented new WOW trip-planning system.  She appreciates your input about it, which has helped her to iron out the bugs and fine-tune the system as it develops.  Second, Wendy wants to incentivize everyone to submit a review every time they use a travel specialist who is on The WOW List or being tested for it. It’s those reviews that determine who earns a spot on, or gets removed from, the List; your reviews keep The WOW List up-to-the-minute accurate and reliable.  Third, Wendy is well aware that, as travelers continue to use TTEs for trip after trip, their trips become increasingly high-caliber, and their standards and expectations grow higher with each trip. WOW Moments are a way to ensure that your TTE-designed trips just keep getting better.

If you have any other questions, please write to

Happy travels!

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  1. Mary Lou Fullerton

    We are going on a Regent cruise Dubai to Singapore on Nov 14th and have 2 days in Dubai and 3 days planned in Abu Dhabi. We also have 2 1/2 days at Inle Lake in Myanmar. Do you have any suggests for what to do in these locales or a WOW experience ?

  2. Kathy at Goseeittravel

    Oh bummer, I just booked 2 trips with WOW listers, but went direct. Oh well, at least I have fabulous trips planned!

    1. Wendy Perrin

      Hi Kathy,
      There are three reasons, not counting Wendy’s WOW Experiences, to use my trip-request form:

      1. You get my trip-monitoring service. That means you get important advice from me at key phases of the trip-planning process (or whenever you happen to need it) and you can reach out to me for help. After all, I can’t track your trip if I don’t know about it.

      2. The Trusted Travel Expert will know that Wendy sent you and make you a priority. That’s no small thing, given that TTEs are the best in their field, in high demand, and very busy.

      3. Every Trusted Travel Expert has pledged to do the following for any traveler coming via a trip-request form:
      * Respond to trip requests within 48 hours.
      * Make travelers a top priority.
      * Speak by phone with each traveler who submits a trip request.
      * Extend the lowest pricing he/she offers publicly.
      * Extend VIP courtesies and benefits.

      So, Kathy, there’s no down side to the trip-request form — only up side. It’s all part of my grand plan to provide travelers with trips that are better than they ever thought possible, create a new gold standard that the entire travel-planning industry will be held to, and rehabilitate human-being travel planners in the eyes of skeptical but ill-informed consumers. Wish me luck!

  3. Kathy vitale

    We just completed a trip to Uzbekistan and Turkmenistan designed by your Central Asia WOW member Zulya Rajabova. We are scheduled to tour with Andrea Ross to Myanmar. Do these count toward your WOW promotion? FYI, Zulya’s trip was outstanding. She took amazing care before, during and after our travels. Hurray for Zulya!

    1. Wendy Perrin

      Kathy, I hope you’ll post a review of Zulya here on her review page! Detailed feedback about the Trusted Travel Experts really benefits your fellow travelers.

      As for the WOW Rewards program, it only just launched on October 18, so the trips you booked before October 18 do not count toward your total. You’ll earn a WOW Experience on every third trip you book through a Trusted Travel Expert, using our trip-request form, starting October 18. I tried to clarify that above (see point #3). Thank you for understanding. I promise you that the trip you’ve planned through Andrea will contain plenty of WOW. Bon voyage!

    2. Andrea Ross

      Hi Kathy,
      I wanted to let you know that we are making sure you have WOW moments throughout your trip to Myanmar and the good news is, since you travel with us in January, that trip will count towards earning a WOW experience from Wendy even sooner! Don’t worry though, we’re making sure your January trip will be exceptional!

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