They created several very detailed itineraries for us until we settled on one; they provided very thorough pre-trip notes so we were fully prepared; all the people who were supposed to meet us did so; all the internal flights we were supposed to be on were there; before the trip the planners were available to answer any questions; they even prepared a special rundown for me of suggested tips. I really have nothing negative to say about them and would certainly use them again.
This is our second trip using Hippo Creek Safaris and again and again they are phenomenal in their execution of a perfect vacation. I took my entire family this time (6 people) and even with multiple people and with multiple needs every request was no problem and without a hitch. Their recommendations are first class and their experience is second to none. The most important thing to me is in the planning and execution, their communication level is outstanding. They are always available and always accessible to discuss a change or suggestion or concern. They respond almost immediately with a detailed and thoughtful email. The customized and detailed itineraries are beautifully done with pictures and timelines and detailed information or every step of the trip. I am an experienced traveler and have been to Africa several times and I would use them again and again and again. Whether it is your first trip or you have been there before, these people are first rate, first class and the first I would call. Highly, highly recommend.
We really didn’t know what to expect when we planned our safari trip this year. Our must haves were animal viewing, noteworthy accommodations, Victoria Falls, and Cape Town. The experience Dan of Hippo Creek Safaris planned for us surpassed any expectations we might have had.
Everything about Leopard Hills was remarkable. The guides made sure we saw as much as possible in our time there. When we left, after 3 days, it felt like we were leaving family. Dan listened to our needs and really took care of us with very little back and forth.
We have many photos of our cottage at Tongabezi because it was indescribably beautiful. Our deck was literally right above the river.
The service was exceptional everywhere and by everyone, from the lodging to the guides, to the transfers. Dan truly planned for us a trip that will be forever in our hearts and memories. Because of his efforts, we were able to experience the best of the best.
Wendy, we have used your recommended experts a couple of times now, and they have provided us with excellent service and spectacular experiences.
Nina Wennersten and the whole team at Hippo Creek Safaris were awesome! Extremely knowledgeable, responsive and friendly. I am a savvy, experienced traveler but was having trouble sorting through all the game lodge options in South Africa. Nina recommended and booked us at Lion Sands in the Sabi Sand private game reserve, and the whole experience was beyond spectacular.
Nina also helped recommend touring options in Johannesburg, as well as a great layover hotel there. And while we were looking for a luxury experience, and she totally delivered, she was super helpful in managing the cost. I would definitely recommend Nina and Hippo Creek Safaris (and Lion Sands) to anyone looking to book a South African Safari.
Our trip was the best we have ever taken. It was hard to top last year, but I believe that it did. I have used many of your WOW List travel experts but I believe one of the things that separates Dan and Hippo Creek from others is the premium level of communication they provide. Every question is met with a thoughtful, well-considered and prompt response. They really get to know the client and are incredibly attuned to their needs. They listen, which is a real skill, and they really came through. Big time. Their on-the-ground team has a real presence so there is always someone available in Africa to make sure that all of your needs are met. The service that we received was first class and reliable in every aspect. There were no glitches anywhere. Every guide at their disposal was knowledgeable and personable. The camps that were recommended were all outstanding. Dan and Nina also seem to have close relationships with the best camps and the red carpet was rolled out for us at all of these camps. It really makes the experience of being so far from home much more comforting.
All in all, I cannot recommend anyone higher than what we have experienced with Hippo Creek. I would use them again without hesitation and I would recommend them again with the highest possible praise.
A visit to Africa has been on our must-see list for many years and this past December my husband and I, with our 2 college-age sons, finally traveled to Tanzania. I contacted Hippo Creek Safaris based on Wendy’s recommendation and could not have been happier with the outcome. Everything was spot-on: the itinerary, the pre-trip instructions, the accommodations and our local driver/guide were beyond our expectations. Nina and her staff planned the most amazing trip for us. My husband and I are planning to return to Africa in a few years and will definitely use Hippo Creek Safari for this next trip.
I contacted Hippo Creek Safaris based on Wendy’s recommendation. Nina called me back within an hour of my email and from our first phone call, she felt like an old friend. I had not done any research prior to calling and simply knew that I wanted to go on safari to Kenya and Tanzania. Nina gave me all kinds of great ideas based on my interests and immediately put together a few possible itineraries, complete with beautiful pictures. She is infinitely patient and will talk through all of your decisions. Any time I called, she picked up the phone and always had time for me. Such personal service! The trip was beyond my wildest dreams. Nina and Dan took care of everything, from a detailed list of everything we needed to bring, to instructions and form letters to submit to the embassies to get our visas. Once we arrived in Africa, our every need was met by people on the ground with Nina and Dan’s partner agencies in Kenya and Tanzania. We even had people meet us in the airport to give us lunch boxes, find our luggage, get us checked in to the local flights to get from camp to camp. The lodges they use are intimate and mostly on private conservancies which allow you to go off road in Kenya. Our safari vehicles never had more than two couples (in Tanzania, we had our own driver and vehicle for five days) and our guides were the warmest, most knowledgeable people I have ever met. Everything I read about a safari planned by Nina and Dan was true–absolutely stress free (even for novices) yet filled with surprises such as private dinner on the porch of our tent cabin in Kenya or a suite in a hotel upon arrival in Nairobi complete with wine, cheese and fruit after a long flight. I thought that our trip to Africa would be a once in a lifetime trip, but after working with Nina and having such a fabulous trip, we immediately began thinking about when we could go again. Look no further than Hippo Creek Safaris–they are the best.
Dan and Hippo Creek Safaris provided an above-and-beyond experience! Aside from the stunning accommodations and unique game drives we enjoyed, Dan made our travel seamless! Their kindness is only matched by their attention to detail. We will definitely work with Hippo Creek Safaris again!