Leslie Fambrini handled the cruise booking with Seabourn in its entirety, as well as a few of the hotel accommodations and a shore excursion. At all times, Leslie and her staff were knowledgeable, competent, responsive and accommodating. Leslie was in a position to help us take advantage of a last-minute upgrade on the ship (Quest) and in obtaining onboard credits. Because of her association with Virtuoso Travel, Leslie was also able to secure advantages at hotels, including potential upgrades, check-in and check-out flexibility and food & beverage credits. Leslie’s Personalized Travel Consultancy operation served us very well, and we highly recommend her as a WOW List member.