Make Your Next Trip Extraordinary

From the very beginning, Arlene Santos on Jim’s team was available to clear all questions and doubts until we finally agreed on a final itinerary for myself and a good friend who I was traveling with. Information on initially proposed hotels, to flight schedules in Egypt (particularly very early ones) were discussed at length in order to shape the itinerary to our needs and expectations.

Once we arrived in Egypt, the local company used by Jim, South Sinai, again met our expectations. The tour coordinators to the guides at every point of the itinerary were excellent. The Egyptologists in Cairo, Aswan and Luxor as well as during the cruise were clearly knowledgeable and helped us enjoy through historical information much more this wonderful trip. As well, the captain and crew on the dahabiya were wonderful. The cruise was not only an experience of history but also of the pleasures of Egyptian cuisine.

The friend I was traveling with did not receive her luggage upon arrival in Cairo from Madrid. The tour coordinator in Cairo, Mohammed, followed up every single day with Egypt Air until the luggage was retrieved, albeit the last day of the trip. In any case, Mohammed went well beyond his responsibilities to obtain this result.

Jim’s is a company I have no hesitation to recommend highly.

Trip was planned by Jim’s office. Seema was our main contact. First of all, everything was planned and executed seamlessly. Having a handler greet us at every stop was great. The drivers were all exceptional. The Egyptologists were all very good, but our favorite was Andrew in Cairo. We really enjoyed our time in Luxor and on the dahabiya.

Trip highlights:
Cairo: National Museum of Egyptian civilization
Luxor: Karnak Temple, Luxor Temple at twilight, Valley of the Kings with special entry to Queen Nefertari’s tomb (SPECTACULAR!), Valley of the Queens.
Esna: Dahabiya Loulia. The crew was great, bed was comfortable, food was excellent. Very relaxing after Cairo and Luxor.
Temple of Kom Ombo
Picnic dinner off the Dahabiya
Aswan: Elephantine Island
Abu Simbel tour

Hotels:
Cairo Four Seasons: Beautiful hotel with impeccable service. Our room was lovely and overlooked the Nile. I would suggest asking clients what they prefer: A view of the Nile which is VERY noisy at night until about 4 a.m., or a quiet room on the other side of the hotel overlooking the pool. Because you cannot have a quiet room overlooking the Nile.
Luxor: Sofitel Old Winter Palace: It’s a beautiful old hotel with stunning grounds, beautiful pool, great service, and good food. The hotel is quite dated, however, and could use a little freshen up, especially with regard to electrical outlets. There’s no place to charge devices without unplugging lamps, etc. Also, the beds are very hard and feel like you’re sleeping on a concrete slab.
Aswan: Sofitel Legend Old Cataract: Perfection. This hotel is absolutely stunning with beautiful, quiet rooms and wonderful beds. My only complaint is having to leave after only 2 nights!
Cairo: Waldorf Astoria: Lovely hotel, beautiful, quiet, comfortable rooms and beds. Excellent rooms and good food after a very long travel day. Convenient to Cairo Airport for an early morning flight.

Restaurants:
Cairo: Khufus: Excellent food, good service, fantastic views.
Naguib Mahfouz at Khan el Khalili Bazaar: Terrible. Food was awful. Restaurant was so smoky (cigarettes), we could hardly breathe, let alone eat. Tourist trap.
Blue Lotus: Cute little family-run place with good food. Like eating at your mom’s.
Luxor: Aisha: Great little restaurant. We were scheduled to go to a cat restaurant, having over 100 cats! Glad we told our guide that I am extremely allergic to cats beforehand. He changed the reservation to Aisha. Excellent food, lovely atmosphere.
Aswan, Old Cataract hotel: 1902. Really nice breakfast. Dinner here requires men to wear sportcoats. The food was fine and the service excellent, but I don’t think it was worth schlepping a sportcoat all over Egypt.

Guides:
Cairo: Andrew was excellent.
Aswan: Samir: Very knowledgeable.

Suggestions:
Perhaps Cairo could be shortened by a day, and more time spent at the Old Cataract Hotel in Aswan.
The day excursion to Dendera & Abydos is far too long. If clients are not avid Egyptophiles, this is a skip. Although the temples are pristine, at this point in the trip, it was 9 hours too many.
Perhaps add a day trip to Alexandria to the library instead.

Those are our thoughts. We had an exceptional experience and appreciate the detailed planning and execution. Thank you so very much for a wonderful, memorable trip!

Travelers visiting the Sphinx in Egypt.

Laura Chaverri and her son had the Sphinx almost to themselves.

I traveled to Egypt from November 24 to December 7, with my adult son.

First of all, let your travelers know it is extremely safe there and the lovely Egyptians need to have the tourists back. They have lost 30% of their business. There were no demonstrations at all and everything appeared status quo. I was more afraid of getting into a car accident in Cairo than anything else!

Still coming down from the excitement of our fabulous trip. It’s hard to pick our favorite part of the trip, we enjoyed every minute. Perhaps the Giza pyramids were the best, they are indeed magnificent. But so was the Valley of the Kings and the Karnak Temple.

At all times we were well taken care of. Everyone was prompt and very professional. We never had to wait for anyone at any time. I guess there was a last-minute change for the guide and we ran into him at the Cairo hotel and he knew us by name, as he had prepared for being our guide.

Mina was waiting for us as the escalator came down at the Cairo airport. He had done his homework, he recognized us before we even saw his sign. As the local staff person he helped us negotiate the airport and logistics of getting through all the immigration stuff and on the way home he even filled out the passport control paperwork for us and stayed at the luggage check until he made sure we were ok. For some reason there was something that was causing concern in my carry-on (it was the placement of my camera) and they kept yelling at me in Arabic. He was very sweet and very professional and we made him share stories about his little girl.

Titto, the guide in Cairo, was excellent, as was the driver Mohammed. He kept us from being killed in that crazy traffic. It was so nice to be in a private group. Before I left for the trip, I injured my knee (turns out I tore the meniscus) and although I felt a bit better by the time we left I needed a walking stick and patience getting in and out of the van and a little more time managing the ramps in the tombs. They were flexible with the schedule if we wanted to stay somewhere longer or cut time down on something else.

The lunch at the Pyramids Lounge was one of the highlights! We took photos there and they all looked like they were green screened. The food tour was great and it was nice to get an idea of what life is like for a Cairo native from the perspective of a young person. However, I would recommend not scheduling the food tour the same day as the lunch in the city (by the Bazaar) because we were not hungry. Luckily the food tour company has an agreement with the restaurants and they package it to go and add a little extra and it was handed out to someone on the street who could use it (usually a woman with a child). Maybe on the day of the museum?

The cruise on the Farah was beautiful; thanks for letting them know it was my birthday month! They had a little gift for me and a birthday cake with an Egyptian happy birthday. The food on the ship was the best. They had a wide variety and their staff took good care of us. From Cairo we got into the habit of having strawberry and mango juices and they had them waiting for us at breakfast daily. Andy (my son) is the same age as most of the crew so he got along with them all. I asked the executive chef how he made the rice and with a translator he sat down and told me step-by-step how to make it. Then we started talking about cooking, etc. Then he later came out with a tray of containers with all the 7 spices for me to take home! That was so sweet. Then that evening for dinner, he made a special dinner with about 6 different typical Egyptian dishes just for us. That was extremely nice of him, he was very proud to show off his cuisine.

We did have a little more dead time at the beginning of the cruise, the day after we boarded when we were still docked, that I wish we would have known about so we could have scheduled an excursion. Some other passengers went to Abu Simbel and although I wouldn’t have wanted to go all the way down there I wish we would have known and perhaps have gone elsewhere. By the way, I don’t regret not going down to Abu Simbel, we saw so much already!

And of course, the Old Cataract Hotel was divine! My friend who recommended we stay there was right, you never want to leave! Little kittens playing at the restaurant during dinner. What could be better? And they have the softest, fluffiest beds I have ever slept in. I was so tired when I laid down that I didn’t even want to get up to put on my pajamas. Chocolates and macaroons waiting in the room along with sweets and fruit! A huge wide balcony facing the well manicured gardens that were lit waiting for Christmas. We had dinner overlooking the Nile close to sunset. It was like Moses was going to pop out amongst the rocks any minute. Everything looked like a well-composed photo. Teak and walnut floors. Ornate doors and entry hardware. Moorish architecture. The lighting fixtures! The waiters dressed in typical dress appropriate for the period in Egypt, wearing fezzes. I never got tired of that perfect view of the Nile and the sailboats. So gorgeous!

This was a bucket-list trip for me and I am happy I extended my proposed budget and opted for private guides. It was soooo nice to bypass the large groups with guides with little flags. We were able to go around everyone and scoot around them. It was a much more efficient use of our time and we could ask all the questions we wanted and really ask about how life is for a typical Egyptian, politics, daily life, customs, education, etc.

Thanks to all for a memorable trip!

This was our second trip back to Egypt. We had honeymooned in Egypt 17 years ago but were anxious to take our teenagers back this year. We hesitated just a moment due to the regional conflicts, but we were so glad we went. We never felt unsafe for a moment, and the country and all its treasures did not disappoint. There were no crowds anywhere!

We booked a trip with Jim Berkeley, the recommended travel agent on this site. Here is our feedback:

1) Arlene did a great job with the itinerary and was wonderfully flexible about moving things around when we had an emergency and had to return to the US sooner than expected.

2)The logistics of movement were terrific. We were escorted every step of the way and never had to wait anywhere.

3)The Four Seasons is a solid choice, the Chinese restaurant and the Italian restaurants at the hotel are exceptional and a welcome break. We stopped in at the Ritz. It is also worth consideration.

4) The Winter Palace in Aswan is a laughable relic but the service is good, the rooms are comfortable, the breakfast is great and the service is on point.

5) Arlene set up exceptional experiences for us. We had the Egyptian Museum to ourselves one night, and the entire Luxor temple complex another night. We also had special access to several tombs in the Valley of the Kings.

6) Restaurants to recommend: in Cairo, Pyramids restaurant and Nagib Mafouz in Khan el Khalili. For the best Koshari then it is Abou Tarek in Cairo. In Luxor, we loved Thai and Italian food at Steigenberger. After a long day in the Valley, lunch at Marsam is unmissable.

7) Our kids loved climbing through the pyramid in Giza. We thought Sakkara was wonderful as well.

8) If you are looking for an alternate activity consider dune-buggy riding in Luxor.

9) The guides accompanying us were well-versed in Egyptian history, and we had a particularly delightful experience with Ramy, who exhibited remarkable flexibility and made extra efforts to grant us access to an off-the-beaten-path tomb in the Kings Valley. While we greatly appreciated their expertise in ancient history, we did wish for more in-depth conversations regarding modern Egypt, current events, and contemporary life, especially Islam. However, they seemed less equipped to engage with us on these topics.

10) Unfortunately, our Nile cruise was a low point. The Dahabiya (Merit) left much to be desired in terms of quality. Despite not having anticipated a luxurious “cruise” experience, what we encountered felt closer to a 2- to 3-star hotel, at best. While the rooms were fortunately clean and comfortable, the overall amenities left a lot to be desired. Some aspects were even so comically subpar that they became a source of camaraderie among the 13 passengers on board. Thankfully, our group included three teenagers, and we had the foresight to stop at a local supermarket to stock up on snacks. These snacks proved invaluable during the extended intervals between meals (sometimes 8 hours while sailing the whole day), and we shared them with our fellow passengers. Unfortunately, there was only one crew member who interacted with the guests, and his presence was primarily limited to meal times. We humorously referred to it as a “phantom cruise” due to the scarce visibility of the crew throughout the journey. On Christmas Eve, the promised 9 pm entertainment did not materialize until midnight, and as the cruise neared its end, it became evident that the food was being visibly recycled.

9) A special shout-out to Mahmoud, who tried to help us when all our luggage was lost during our flight from Aswan to Abu Simbal to Cairo and onward to Zurich. We had been advised to do this by the local representative who was with us in Aswan and even by Egypt Air at the airport. However, when I was finally able to track down the airport manager at Cairo Airport, he told me that travelers should never check their bags from a regional airport onward to an international flight. They should always reclaim them in Cairo and recheck them.

Despite a few low points, the overall trip to Egypt was fantastic and we highly recommend it as a family vacation destination.

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